1-800 Water Damage of Western Montana - Polson, Montana

Roz L.

What a great experience. Spoke with Robert, had an appt 2 days later, Kane got approval from the adjustor as we were assessing the damage, put down 2 huge dehumidifier's, demolition followed, mold treatment, airborne fans, pulled up the flooring.
Unfortunately, I had to do our adjustors job and contact 800 water damage. So, I got stuck pulling up the wet carpet one month earlier. However, Ken and his assistant were great. They monitored daily and did the actual demolition. It was a very thorough job, and they cut out all the mold, walls, etc. Professionalism at it's best. Thank you.

Sheri M.

We had city septic backup under our house. I called the guys at 1800 water damage. They were all awesome guys to work with. They come and inspected, did what they needed to do. Always kept in touch returned calls. Definitely a great experience with them. Great Job everyone. Thank you so much! Definitely recommend.

JACKIE D.

After a horrible day of water seeping into our house on Super Bowl Sunday, our insurance company, we had a terrific Monday!!! 800Water sent us A FIVE STAR restoration crew!! Kane was the team leader and we have NEVER had better assistance like EVER to help us, encourage us and make us feel like everything will be ok! Kane, Joe, and the rest of their team we treated our home as if it was theirs!!
A huge thank you from
Marisa & Jackie DiGiallonardo.

800Water is definitely A FIVE STAR Company and we look forward to the reconstruction Team.

Geoffrey M.

This company responded quickly and professionally to rectify the water damage to our basement. The guys are hard workers, professional and friendly. The work is not finished yet, but they got rid of the wet.

Matt J.

Our rented shop flooded and we needed help fast. 1-800waterdamage responded and helped us right away. They kept checking the progress and after about a week cleaned up their equipment. Our landlord was very happy that we got it taken care of immediately.

Alan B.

My wife left a review once our water damage was dealt with by this company. But, my review is regarding customer service after. We were sent a $0.00 invoice, and assumed that our insurance company had paid them, and that we would be paying our deductible to them instead. While we waited to hear from the adjuster, it was determined that 1-800 water damage needed to correct some damage done to our water heaters, which became an unresolved phone tag over who should be responsible, and in no follow up in fixing them. Then, we get an invoice from them for the full amount, after we had already paid our deductible to them, PLUS a phone call asking us "when are we gonna get our money?" They can't pick up the phone and call the insurance company?
They also told our insurance that we were not without hot water in our bathrooms and laundry, but hadn't been back to our home in person OR followed up with the plumber to see if the problem had been resolved.
At this time we are still having trouble with the water heaters, and something tripping the breakers every time we turn them on. So, still no hot water.
They have a long way to go with billing, follow up, customer service and taking responsibility for extra damages that happen beyond the scope of the insurance claim. We're now on the hook for broken water heaters, that were not broken prior to being moved.

Edgar G.

When your house catches on fire you want the people involved in restoring and rebuilding it to be proactively communicative. Kane was great ably reaching out with updates and his entire team did a good job at the smoke remediation in preparation of rebuilding our home. Thanks!

Tim M.

Quick, Thorough and Efficient. They came immediately after my call and returned 3 days in a row, making sure everything was operating correctly. Tested the flooring and walls and sprayed for any residual mold. Excellent personnel and a great company.