U-Save Car & Truck Rental - Miami, Florida

U-Save Car & Truck Rental is a well-known car, truck, and van rental agency located at 4115 NW 28th St, Miami, FL 33142. They offer a variety of rental services, including onsite services, and are wheelchair accessible with an accessible parking lot. This company has been reviewed 3442 times on Google My Business, with an average rating of 3.2/5.

When looking for a reliable and convenient rental agency, U-Save Car & Truck Rental is an excellent choice. Their location in Miami, Florida, makes it easy to access all the city has to offer. Whether you need a car, truck, or van, U-Save has you covered with their wide selection of rental vehicles.

Their onsite services make renting a vehicle a breeze, and their wheelchair accessible entrance and parking lot make it easy for everyone to use their services. With over 3400 reviews on Google My Business, U-Save has proven to be a reliable and trustworthy rental agency.

One of the standout features of U-Save Car & Truck Rental is their commitment to accessibility. They understand that not everyone has the same needs, and they strive to accommodate everyone who walks through their doors. Their wheelchair accessible entrance and parking lot are just a few of the ways they make renting a vehicle easy and stress-free.

When it comes to rental agencies, U-Save Car & Truck Rental is a top choice. Their convenient location, wide selection of vehicles, and commitment to accessibility make them an excellent option for anyone in need of a rental vehicle. With an average rating of 3.2/5 on Google My Business, it's clear that U-Save is a reliable and trustworthy agency that puts their customers first.

Reviews of U-Save Car & Truck Rental

Shkumbin Hasani

1/5

I wish I would have looked at the reviews before I booked here. I fell for the trap of $24 for 3 days and ended up paying 7x that. We were picked up 20 minutes late and then had to pay for their private insurance. On top of that the vehicle reeked of marijuana which wasn’t going to happen. They switched us a car that was semi decent. Its windows were dirty and it lacked a proper detail. I spent around an extra 30 to 40 minutes until I could leave. RENT FROM ENTERPRISE OR ANY BRAND AT THE AIRPORT! At least you know you won’t have to deal with this place or any others like it. Let my mistake be a lesson so others don’t have to deal with this service.

Az

1/5

Beware of hidden insurance and toll fee charges. Made the rental 5x more expensive. They don’t take credit card insurance. Your own full coverage insurance needs a $500,000 minimum coverage. Pretty much requires you to purchase insurance with them. Stay away!! I only booked here because everywhere else had no cars. I ended up canceling my reservation.

Max Martin

4/5

I struggled between 4 and 5 stars for about five minutes. Quickly realizing that the beginning experience was negative and it went from the 1 star, it would have been to 4 stars. Due only to the great job Leandro (I hope i remember his name correctly) did, and his capacity to show empathy for the customer. First the bad, be AWARE, the prices you will see online will not be final. If you are a local Floridian, you will be limited to 500 miles. Any extra mile will be 50 cents each. Second, make sure your car insurance has pretty crazy insurance that covers $300,000 for bodily injury. If not, you will have to pay daily insurance, this plus the recommended daily toll charge of $15 will increase the total bill to what you probably will pay with all of the other car rental companies. And that's fine, but as long as it is disclosed online and not surprised by it once one picks up the car. This information, plus the announcement of the $500 deposit (I was expecting the usual $300), slapped me so hard that it was transparent to the young man that's helped me that I was not happy and began to get upset. This is when Leandro took action and made the necessary adjustments that were within his reach, or approved by his manager, to get me to a comfortable place. Where I felt I was still getting a deal. That is why I would recommend U-save. The service.

Mo Ghazi

5/5

Renting a car couldn’t have been easier with Chanel. She knows EVERY single rule and she’s extremely helpful. Thank you for making our stressful trip easier for us. Make sure you ask her questions if you aren’t sure how things work - she will definitely know the answer. Gracias Chanel.

Angela Mason

1/5

From finding the location to being picked up from the Miami airport the phone customer service was horrible. The man answering the phone hung up on me several times and would not answer the phone when I called back. There were no directions on where to get picked up from other than call a number that no one answered initially. After a long international flight and poor customer service definitely do not recommend them.

MAUVALIN Jacques

1/5

I had the same experience with refunded Deposit. I rented in October and called u save and did not get a call back or my money back. I am now having to go through my credit card company for resolution. I would Never rent with this company again and I would warn anyone from using them as well. I ended up paying more than I would have with the known rental companies. I not including the money I have not got back in that statement. Run don't walk from using them.

Krystal Hosley

5/5

It was a great experience getting a car from U Save car rental. The staff was very friendly and nice. The price to rent the car was very affordable compared to to other rental car places in Miami.

Christen Weaver

2/5

I am so unhappy with Usave. I rented a car almost a month ago, and I still have not gotten my refund of the deposit that they actually charge your card for. I’ve ’em been calling and they finally sent me a “receipt” but I still have received a refund on my card. Sometimes they answer and sometimes they don’t. I will never rent from them again. No one will call me back. The only reason I gave them a 2 star is because the guy that originally checked me in to give me my car was friendly and helpful.