Lawrence E Neal - State Farm Insurance Agent - Aurora, Colorado

Haiget Y.

I only gave 1 star because Google won’t allow to post without a star, but deserves 0, and I have my reasons below.

I strongly advise against working with this agent. They are extremely unprofessional, do not answer phone calls, and fail to respond to emails. For three months, I’ve been trying to cancel my policy, yet I continue to be charged because I cannot get a response. I had to contact State Farm’s main office to resolve my issues because this branch was completely unresponsive.

It’s incredibly difficult to make changes, cancel policies, or get any assistance. Once you sign up, it feels like they disappear, only collecting payments without offering any support. Save yourself the hassle and avoid working with this agent.

Iryna B.

I worked with Aryanna Rodriguez and cannot tell you how wonderful she was! She was able to save us close to $300 on our monthly payment. I asked a lot of questions to make sure I'm getting the best coverage and she answered everything with patience and understanding. She really listened to what we needed and provided not only the coverage needed but good price that fits our budget!!! Thank you Aryanna!!!!

Michele H.

Lawrence Neal has been my agent for 20 years. His personal service has always been beyond my expectations. He has always understood my family's needs (and cared about them too) as they have changed over the years . He is sincerely interested in our well-being through his deep knowledge and recommendations of State Farm's Insurance products. His assistant, Noemy, has also always provided me with personal same-day service as well. She's the best! I cannot recommend this team enough. You will no be disappointed if you choose to go with them. Their customer service is impeccable and they take the time to get to know you as a person. It's more then just business for them.

Terrence S.

Lawrence's been my State Farm agent for well as long as I can remember. He's a great guy and has always helped me out with great insight and experience. I'm happy that I can call him up and get his input on just about anything.

Michael R.

I have been a customer of Lawrence Neal’s office for nearly 30 years.
Awesome Man!
Great staff!
Always punctual with my request.

Stephanie R.

Lawrence has been our insurance agent since I was a kid, and as an adult I didn't even consider changing to anyone else. He has been so incredibly helpful in taking time to talk through all sorts of different questions I had--from the level of car insurance to get, to the type of home insurance when I bought my place, to whether or not it made sense to purchase additional life insurance. He has talked through each of those scenarios with me--and talked through what made sense in my situation. In some cases I didn't even end up adding anything to my plan, and yet Lawrence has always made me feel I can call and get his thoughts on a product or decision related to coverage.

Peter

Not sure what this guy is meant to do because he's never picked up my calls or returned texts and emails. Way easier to go directly to State Farm and cut this silent middleman out.

bob J.

The absolute worst state farm agent I have ever had the misfortune of working with. This useless place has horrible customer support and won't even pick up the phone when u want to give them money. Do not use this agent! You will surely regret it! State farm sux!