A Better Choice Auto Insurance Agency - Colorado Springs, Colorado

Thalia A.

John was very kind in theory and gave me my quote when it came to payment, I let him know that I didn't have the money on a card that I got paid in cash from work and I needed to go put money in the bank. I asked if I could call back and get him so I didn't have to start over. He assured me my name and quote were in the system and anyone could help when I called back. Of course I didn't get him, but a very kind woman. The quote ended up being higher than originally stated due to my method of payment. The woman explained this after I was ready to make payment. Of course this was upsetting because I was told one thing, then another. If i put in the bank the amount you said and not more, do you understand how i STILL DON'T HAVE ENOUGH TO MAKE PAYMENT?
She put John on the phone and said he told me this during our conversation when in fact HE DID NOT TELL ME THIS. COULD HAVE USE CHECK AND ROUTING INFORMATION FROM MY GRAND DAUGHTER BANK AND GIVEN HER THE CASH. Despite how kind they might have been, I know what I was told VS. what I WASN'T. John then threatened to not allow me to be insured because I called him on our conversation. If you missed the mark you missed the mark John.
I've been insured with you before and had no problems. Life changed and i went somewhere else due to my circumstances. In a different instance, i tried to come back but you wouldn't let me. insurance is a given in Colorado so I have to get it no matter what...so I'm getting it...but I hated how pushed out the door you made me feel

April D.

John & Renee are the most authentic, caring professional, polite, conscientious, helpful, endearing and wonderful people providing guidance and truly care about you and your insurance needs & are extensively experienced, dedicated and devoted to making your experience a wonderful one. I am so grateful for all their help! I truly love you both !! 💋💋

Alex G.

Would 100% recommend, switched from Allstate and would never go back. John and the whole team are super helpful and strive on hard work and empathy. Was well cared for and didn't feel any way stressed because we all know insurance can be a hassle. For a family feel with great rates and empathy go here! Genuinely great people, support their business please. There is no question why their reviews are so great! Also, they have a hookup on a good taco place with a unique toilet situation.

Danielle M.

A Better Choice Auto Insurance has come to be my insurance hook. They are friendly, prompt, courteous, and are knowledgeable in regards to their competing companies. I'd recommend Wanda and John to my Grandparents and trust that they'd be well taken care of. Needless to say... If you need insurance... They're your people.

Mr D.

I completely trust Renee and John! Thank you for getting me the right policy!! They are great agents ! Nice and professional, highly recommend them always a great experience. Fast and great family driven service -Josh D.

Bob T.

My entire family and I completely trust John and Renee to get the best possible insurance at the best price. I have shopped many other company's in town and have found none that compare! We have been with them for 20 plus years.

Alexandria

Absolutely wonderful!!! John is amazing. I wish people in customer service had qualities and personality like John. I've had some issues with my Insurance company after my car accident and he made sure I was taken care of. Great place and they make sure you get an insurance that best fits your needs and it's affordable! :)))

Cristina H.

I am exceedingly impressed and genuinely delighted with the encounter I've had with A Better Choice.

There's simply a good vibe about the business and it's employees. My husband and I have had multiple encounters at A Better Choice thay left us feeling happy. They are personable and upbeat. They care about others and genuinely want to help people get the best and inexpensive insurance.