River City Claims - Jacksonville, Florida

Luis Gutierrez

I highly recommend River City Claims. Their service is outstanding, and they are very easy to work with. They handle all the work and communication with the insurance company. As a roofing contractor, I'm not allowed to represent my clients with insurance carriers when they have roof damages, so I always contact Chris Reed. He takes great care of them. He is very knowledgeable and detail-oriented, taking the time to explain the details of the insurance policy and claims to homeowners. He also keeps them updated throughout the entire process until the claim is approved.

Peter Hager

Rob Woerner and his team did a fantastic job in helping us navigate claims with the insurance company. He recovered more money than we thought possible and he worked hard to make sure we got the most. We appreciate his hard work, ethical and the professional way of doing things.

We contacted him at a very sad time in our life. With a passing of our mother and her condominium, she had water damage that we were not aware of. Rob came and assess the situation. Spent a lot of time talking to us about the process and went back for us against the insurance company.

I would recommend him highly on any job. In fact, I am sending him clients from people in my center of influence and we are very happy with his service!

Marcee Naylor

I recently had the pleasure of working with Steven Jacobs, and I can't express how impressed I am with their professionalism and dedication. From the moment I first reached out, he made the process feel seamless and stress-free. My wife had entered into a contract unknowingly that the company was being investigated by the Better Business Bureau.

Steven took the time to thoroughly explain every step of the claims process and answered all my questions with patience and clarity. What stood out most was his attention to detail and willingness to advocate on my behalf. I truly felt that he cared about my situation and worked diligently to ensure a fair outcome.

Communication was top-notch; I was always kept in the loop with timely updates. Steven made a potentially overwhelming situation manageable, and I couldn't be happier with the resolution. I highly recommend him to anyone in need of a reliable and compassionate public adjuster!
Thank you, Steven, for making this experience a positive one!

Mike N.

Larry Hetz

I would not negotiate with an insurance representative unless I hired River City Claims. David Reid made the claim submission very easy. He kept us informed throughout the entire process and was very knowledgeable. I highly recommend him and his company.

Mary Childs

River City Claims was great at getting my insurance company to cover the cost of my roof replacement. Steve Jacobs and Alex Shekhlman would not give up when the insurance company was refusing to pay the entire amount. Without them, I am sure I would had to pay for the new roof .

Tom

We would like to thank John Adam Vinning and his team at River City Claims for their outstanding service preparing the roof evaluation and obtaining resolution for the roof. Adam (John) and his team are not only professional and understanding, above all dedicated to providing their clients with results. Whatever your situation, we strongly recommend River City Claims as your representative. We cannot express our sincere thanks enough. Super Job. Tom and Nancy St Augustine, FL

Michael Green

David, with River city claims saved the day. After my house was damaged by a large limb, the insurance company severely underquoted the repairs. David did his homework on my case and after he used his great negotiating skills he got the insurance to award me what was deserved for the necessary repairs. David did an awesome job and brought justice to me against my insurance company.
Thank you

Frank Bergen

Wonderful experience working with River City to secure funding for a new roof. Steve Jacobs was able to get 25x the initial offer from insurance and much faster than anticipated. Highly recommend.