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Otsego Mutual Fire Insurance Co - Burlington Flats, New York

👍 Reviews 📌 Map ℹ️ Information ⏰ Hours

Address: 143 Arnold Rd, Burlington Flats, NY 13315.
Phone: 79658211.
Website: otsegomutual.com
Specialties: Insurance company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, On-site parking.
Opinions: This company has 19 reviews on Google My Business.
Average opinion: 2.7/5.

📌 Location of Otsego Mutual Fire Insurance Co

Otsego Mutual Fire Insurance Co 143 Arnold Rd, Burlington Flats, NY 13315

☎️79658211

⏰ Open Hours of Otsego Mutual Fire Insurance Co

  • Monday: 8 AM–3:30 PM
  • Tuesday: 8 AM–3:30 PM
  • Wednesday: 8 AM–3:30 PM
  • Thursday: 8 AM–3:30 PM
  • Friday: 8 AM–3 PM
  • Saturday: Closed
  • Sunday: Closed

Overview of Otsego Mutual Fire Insurance Co.

Located at 143 Arnold Rd, Burlington Flats, NY 13315, Otsego Mutual Fire Insurance Co. stands as a reputable insurance company serving the local community. With a phone number of 79658211, potential clients can easily reach out for inquiries or assistance. Their professional presence is further enhanced by their user-friendly website: otsegomutual.com, where potential customers can find more detailed information about their services and policies.

Key Features:
- Wheelchair accessible entrance and parking lot ensure that the facility is accessible to individuals with mobility challenges.
- On-site parking provides convenience for visitors.
- Specializations in providing insurance services highlight their focus on risk management and financial protection.

For those interested in learning more about Otsego Mutual Fire Insurance Co., here are some points of interest:
- The company boasts 19 reviews on Google My Business, offering a glimpse into customer experiences and satisfaction levels.
- The average opinion among customers is rated at 2.7/5, indicating room for improvement in service or customer satisfaction.

When considering Otsego Mutual Fire Insurance Co., it's crucial to weigh the strengths and areas for improvement based on customer feedback. Their commitment to accessibility and convenience is commendable, as evidenced by the wheelchair-friendly facilities and ample parking options. However, the average rating suggests that some customers might have had less than satisfactory experiences.

For potential clients, here's what you should consider:

  • Contact them directly through their phone number or visit their website for detailed information on their insurance policies and services.
  • Take note of the customer service reviews; while the rating indicates average satisfaction, individual experiences can vary widely.
  • Consider the accessibility features; if you or someone you know requires disability accommodations, this could be a significant advantage.

👍 Reviews of Otsego Mutual Fire Insurance Co

Otsego Mutual Fire Insurance Co - Burlington Flats, New York
Drew S.
1/5

In 24 years as a water damage mitigation specialist, I have never dealt with a company so horrible. My client has an incidental break on a valve for her burner which pumped steam throughout her basement causing mold to grow rapidly. They denied the claim without properly investigating coverage. When i did their work for them and got a statement from not only the plumber who fixed it but also a statement from a third party mold assessor stating that this damage was consistent with rapid growth from steam, they denied the claim still. They also sent a cancellation notice to the client. I will also add that this client is undergoing chemotherapy treatment currently. If anyone finds themselves in a situation like this, you can litigate this and you can also put a complaint in with the State Department of Insurance. They will hold this horrible company accountable.

Otsego Mutual Fire Insurance Co - Burlington Flats, New York
tarkik S.
1/5

This is the worst home insurance company ever. I paid them for 3 and half years and now when it’s time for the claim their true color is coming out. They are totally playing games with me in my claim. Their adjuster John Fabian is the worst. They are not approving anything that we are claiming for. Just an example, they approved a new boiler for $14k and then the next day they changed it to $9k. So, as you can understand they are totally shrewd. I have two kids 6 and 12 yrs. For almost 1 month they didn’t do anything and my kids are missing so many school days because of them. My kids are traumatized, they wanna go back to home. But this worthless insurance company doesn’t care. Because of them me and my family’s life is like upside down. DO NOT BUY THIS INSURANCE and you’ll thank me later…

Otsego Mutual Fire Insurance Co - Burlington Flats, New York
Tasmin S.
1/5

This insurance company is horrible. I had a power surge accident at my house. I did claim 1 month ago and they did not help me I called so many times I was crying and begging can you please fix my problem. I have two small babies. And my Both babies were sick with pneumonia. I live in a hotel and my son a asthma he becoming more sick. My little baby is traumatized. My kids do not stay in the hotel. And my all savings is finished right now. Insurance company adjuster John Fabian is so nasty with me and my kids. He doesn't care about my kid's life. Because I am Asian. I feel he did a racism profile with me and my kids I just want to say that do you love your family then never buy this insurance. I do not want any kids and families to suffer like us 😭😭😭😭

Otsego Mutual Fire Insurance Co - Burlington Flats, New York
Ryan E.
1/5

DO NOT let an agent write you with this company! Initially they will accept you as a customer, write you a policy AND accept your premium payment only to send you a cancellation letter a month later and leave you with having to scramble to find a new policy within 3 weeks. They are cancelling our policy because of a children's play-set in our back yard!

Otsego Mutual Fire Insurance Co - Burlington Flats, New York
Raul B.
3/5

They canceled my insurance because my mail is forwarded to another address due to personal reasons. Then I had to write a letter and get it notarized just for them to reinstate the home insurance.

I would highly suggest ask all questions ahead of time! It still does not make sense for me what happened.

Otsego Mutual Fire Insurance Co - Burlington Flats, New York
Samantha G.
1/5

Worst insurance company. I was dropped from coverage because my claim was not resolved in 2 months but they took over 2 months to send the insurance check. Happy I was dropped to move on to a much better insurance company.

Otsego Mutual Fire Insurance Co - Burlington Flats, New York
Sarah B.
1/5

Terrible. Used them for over 6 years. Had to file ONE claim in that time due to a leak that caused water damage in my kitchen and they just sent me a notice of nonrenewal because of it. Isn't that the POINT OF INSURANCE?

Otsego Mutual Fire Insurance Co - Burlington Flats, New York
Hina Q.
1/5

This is the worst company ever .I would not recommend anybody who owns the home .they are totally irresponsible.

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