Deana Nelson - State Farm Insurance Agent - Kingman, Arizona

Deana Nelson is a State Farm Insurance Agent who runs an insurance agency located at 3880 Stockton Hill Rd Ste 106, Kingman, AZ 86409, United States. The agency specializes in various types of insurance, including auto, home, life, and renter's insurance.

Deana Nelson's agency is identified as a women-owned business, and it offers on-site services for customers. Additionally, the location is wheelchair-accessible, with both an accessible entrance and car park available.

According to Google My Business, Deana Nelson's State Farm Insurance Agency has received a total of 45 reviews from customers, with an impressive average rating of 4.2/5. These ratings indicate a high level of satisfaction among clients who have used the agency's services.

If you are searching for an insurance agency in Kingman, AZ, here are some reasons to consider Deana Nelson's State Farm Insurance Agency:

1. Comprehensive Insurance Options: The agency offers a wide range of insurance options, including auto, home, life, and renter's insurance, making it a one-stop-shop for all your insurance needs.

2. Women-Owned Business: If you prefer to support women-owned businesses, Deana Nelson's agency is an excellent choice.

3. On-Site Services: The agency provides on-site services, making it convenient for customers to access the services they need.

4. Accessibility: The location is wheelchair-accessible, ensuring that all customers can access the agency's services.

5. Positive Reviews: The agency has received positive reviews from customers, indicating a high level of satisfaction.

Reviews of Deana Nelson - State Farm Insurance Agent

Judy Adams

2/5

I have been with State Farm since my husband and I got married at 18 and I'm now 66 and I all ways loved State Farm, but I have only been with Deana Nelson State Farm for 19 years when they canceled ? my insurance, I was told because I had to many claims in the last 3 to 4 years. The only major claim I had was a car rear ended me and it was not my fault and that person had no insurance and so State Farm had to pay for my 2008 Toyota Corola, my medical bills and $8000 in my pocket, Total of $25000. That's why I paid for full coverage and they canceled ? me. The only other claims was wind shield replacement and Towing once or twice a year and now they won't insure me so I had to find another insurance company. I have an Excellent Driving record, NO TICKETS OR VIOLATIONS. That's how insurance companies do you when they have to pay a major claim when you have paid them Thousands and thousands ? of Dollars in insurance premiums. My mother and father had State Farm as well every since I was a little girl and that's why I kept it in the family when my husband and I got married in 1975. State Farm gets a low grade from me. THANK YOU STATE FARM FOR SHOWING ME YOUR TRUE COLORS. I HOPE OTHER PEOPLE FEEL THE SAME WAY AS I DO.

Elise M Bass

1/5

Absolutely DISGUTED by the way this company handles their clients. in all the years i have had insurance on vehicles i owned, this has been the worst experience! I'm so sick of companies like this collecting money, changing rates, and then they can just drop you for using your insurance. Why the hell do you pay for insurance if your going to be penalized so greatly for needing it! They claim to have sent me a letter NEVER got it. I wish they had some form of shame about how the conduct business but they don't, as long as they get their cut of the money, you as a client do not actually matter!

Ms Dee Max

5/5

Mattilda Whitney was very thorough and knowledgeable, great person for an insurance company. Highly recommend her.

Jeff Yazel

5/5

Always nice and friendly ,enjoyable on entrance and exit. Answer all my questions and the pup is a added feature for dog lovers like me.

Kenneth

3/5

I don't understand they said if I request a tow to offten that my insurance will be cancelled I didn't read that when I got the tow insurance. That is what the lady in the office said. Maybe somebody can explain it to me. Kenny

Kelly Vandenberg

1/5

Don't have a vehicle stolen it takes forever to get a check after it's already been totaled out. Then they will cancel your insurance, and not give you a refund for your money already paid in for other vehicles on account. Very bad customer service.

Rikki Gudehus

1/5

I moved back to the area at the end of last year. I've been with State Farm for about 10 years and have quite a few policies. This week I finally got around to moving my insurance back down here. I called thls office about 30 minutes before they opened so I got the main office. Told them what I needed and they said a message was sent to Deanas office. They also told me if I don't get a call in a couple hours to go ahead and call again. At around 11 or so I was driving by so I stopped in.
The gal at the front desk(Lindsay I believe her name is) was very pleasant. She took my information and did what she could as she isn't licensed. She then asked me to have a seat and said John would be with me shortly. I heard him wrap up a phone call then I heard nothing from his office. I waited about 20 minutes then said to just have him call me when he gets a chance. He finally called me at 4:38. Hope whatever he was doing was more important than my business because I sure felt that way.
I went over to Bryan's office and let him handle my business. He was actually in his office. He is very pleasant to work with.
Hope this helps someone else to not have to feel the way I did. Not sure how people stay in business with the practices at Deanas office.

Dana Marino

5/5

Deana treats you like a personal friend and watches your back, so caring and supportive of not only her clients but her community as well. Deana and her Team go above and beyond. Would highly recommend her for all your real estate and auto insurance needs. 5 Stars all the way around for Deana Nelson and State Farm!
Dana Marino, Realtor.