ATI Restoration - Spring Valley, California

ATI Restoration

ATI Restoration es una empresa especializada en la restauración de daños causados por el agua, incendios y otros desastres en edificios y propiedades.

Con sede en Spring Valley, California, ATI Restoration ofrece servicios de restauración de daños de agua, restauración de edificios y restauración de daños de incendio en la región de San Diego.

La empresa cuenta con un equipo de profesionales experimentados y capacitados en la tecnología y técnicas de restauración de daños más avanzadas.

ATI Restoration se destaca por su compromiso con la satisfacción del cliente y su enfoque en la restauración de la propiedad de manera segura y eficiente.

Especialidades

• Water damage restoration service

• Building restoration service

• Fire damage restoration service

Otras características

• Estacionamiento en sitio accesible para personas con discapacidad

• Entrada accesible para personas con discapacidad

Información de contacto

Dircción: 2733 Via Orange Way, Spring Valley, CA 91978, United States.

Teléfono: 6194669876

Página web: atirestoration.com

Opiniones

This company has 171 reviews on Google My Business.

Average opinion: 4.4/5.

👍 Reviews of ATI Restoration

Misty W.

5/5

J & M Keystone was the company our Insurance provided after a flood in our Condo. My first contact with the company was Bill, who came to assess the damages. He was not only professional, but also incredibly knowledgeable about the industry, offering advice from his years of experience. My next contact was Shane, our Project Manager/ Contractor. He was readily available throughout the many steps of the demo/ reconstruction, communicating with me every step of the way and answering my questions both quickly and efficiently. Finally, Brittany in the Office called every week to check in on the progress and help coordinate the myriad of appointments that were made. The work itself was relatively timely, a few hiccups along the way, but that was to be expected. All said, I would recommend J & M because of their professionalism and level of customer service standards.

Max W.

1/5

Patrick B. (SMDH). J&M Keystone oversold and under delivered destroying my cabinets and not delivering the cabinets that I agreed to that was considered to be (upgraded top of the line). They initially delivered cabinets that should have been installed in someone else's home. They had to come back out and reset the cabinets. There were unnecessary holes on the frame where the doors were installed on the wrong side, there were cabinets that obstructed outlets that were clearly designed as electrical /water outlets. My walls/cabinets had unnecessary markings, scratches, notches and holes that should not have be drilled. The integrity of the cabinets have been altered due to coming out and resetting them. How can a certificate of warranty be issued when I have the original never signed that the work was completed? How can someone be so incompetent to place a cabinet over outlets that are clearly labeled refrigerator water spigot and Patrick's reply, and I state well we can just drill a hole. In a 13k (upgraded) cabinets and run the hose through there. AAA has also lost a customer of 25 years. I kept asking for an invoice to settle the score for over 4 months.

alejandro R.

1/5

They at first came out to take care of the water damage Long story short. Rep came out measurements were taken and a time frame and price was established. The rep gave quotes for work and repairs Was told certain add ons would cost extra and it was agreed. A week before we were to start work a new rep came out and told us the original rep was no longer with the company and then we got the run around. Later received an email stating I was dropped So unprofessional. Do not use this company. They cost me time and money They left my house upside down and took off

Donny M.

1/5

I had a highly disappointing experience with J&M Keystone. Our minor flood repair, initially promised to be completed promptly, has stretched on for nearly two years. We had to terminate one project manager due to incompetence and lying to our insurance adjuster. The replacement manager lacks communication skills and has no-showed multiple times. He also can’t seem to coordinate his subcontractors and has absolutely no regard to our schedules or time. If considering them, be vigilant – document every step with video, audio, and images to safeguard yourself from potential issues. You will need it!

Debra W.

5/5

Had this company come out and do a little work. The gentleman they sent Michael B. was so nice, honest and was at the house when he said he would be there. The work they did was superb! Nice clean work. Never left a mess behind for me to clean up. They always cleaned up after themselves. He was a very nice, clean and trust worthy young man. I'd hire him again in a heart beat! I'm just thrilled with the work they did.
Thank you Michael and J&M Keystone

Anne E.

5/5

J&M Keystone was recommended by my insurance company. They were responsive and professional. The work was completed in a timely manner and was great quality. All of the people I dealt with were friendly and professional - they left the house clean when they were done with the work.

Dianne W.

1/5

The plumber J&M keystone contracted with was terrible. I walked into the kitchen after he completed plumbing job and floor was flooded. He tried to blame mishap on our plumber we used prior. JM keystone plumber was NOT a master plumber, be aware! Work was sloppy and careless. Multiple leaks were found after and we finally had our own plumber come and make corrective actions.
Cabinet repairs were done. Took several visits by this contractor hired by J&M since this tradesman was not detailed oriented. It really was NOT a complex job either. During demolition phase, J&M Keystone contracted workers to remove tile flooring. They did not even try to mitigate dust caused by removal. We repeatedly asked the supervisor of job (assigned to us by J&M keystone) to put plastic sealed barriers up so that dust would be contained. They just erected extremely thin plastic sheets that were blowing in the breeze each time someone walked by. No zippers or sturdy barriers were used. Unacceptable! Never again would I use this company. Also, I informed our insurance company about this terrible experience!
The J&M keystone employees who packed out our belongings were excellent. One of the pieces (shelf) that goes inside a cabinet was lost. They were supposed to return and measure to replace shelf. An attempt was made to replace missing shelf but sent the wrong size. We were told they knew it was not the right size but thought maybe it would work? We will need to bare this added expense for replacement since something this simple could not be rectified.

Ronda L.

5/5

We had a water leak in the house which required us to have the walls repainted and patch up. The downstairs and second level floors had to be replaced as well. J&M Keystone ensured every step of the process was being handle with top professional who knew how to answer any concerns I may have. There were no impact to how we move around the house on a normal base. They worked around our schedule to ensure there were no major changes. Highly recommend their services and you will not be disappointed.