Schaller & Thomas Insurance Agency - Peoria, Arizona

Phil Crisp

We have been insured with Schaller & Thomas for over six years now. I’m a retired insurance agent and checked several agencies out and chose this one.
One of the standout features of this agency is their responsiveness. Whether I have a question about my policy, need to make a change, or, fortunately rare, have had to file a claim, the team at Schaller & Thomas Insurance Agency has always been prompt and efficient. It's evident that they prioritize customer satisfaction and are committed to making the insurance process as smooth as possible.

John Ishii

We were referred to Susan at Schaller & Thomas Insurance, and we have been so pleased with her exceptional customer service and ability to find and set up our home and car insurance policies over the years.
Susan’s incredible promptness to our requests and/or questions about our policies have saved us a lot of money and time, when we have transitioned to a new home and car.
We highly recommend anyone to use Schaller & Thomas for any your insurance needs, as you will not be disappointed in the level service and cost savings you will receive.

Carol

I was made aware of these outstanding professionals when I relocated from MI in Oct of 2015. They have assisted me for All my insurance needs since. They are thorough, respond quickly, and try and find me the best solutions for my situation. My mother recently passed away and the current insurance would no longer insure an "unoccupied" home. I called Susan and she found me a policy and had it activated in no time. I HIGHLY recommend them and will continue to utilize their expertise.

Stan Thomasson

My Interaction with Susan was Outstanding. She helped me understand things affecting my insurance rates that I had not understood previously. Then she worked with me on the differing options and carriers to get the right rate for me. Definitely the best experience ever with insurance.

Lukobi Darkmagic

Excellent insurance agency with professional agents and fast response with personalized attention. After a poor experience with a previous agent I BOR'd my policies to Schaller & Thomas and have not been disappointed in making the move. My agent (Susan Hall) has frequently gone above and beyond when needed. I have, and will continue to, recommend friends and family whenever I can.

Russ Coryell

Great staff. Especially Karen. She's friendly yet professional. Quick to respond or pass along to a licensed agent.

I usually don't like insurance companies but this group is different.

Highly recommend!!

Sam Ray

We've been with Schaller for getting near 20 years and wouldn't change companies if you paid us. Steve and Susan never bat an eye whenever I send a totally odd question or crazy request and I've said it to her and I'll say it to anyone...Susan has been my hero so often I think I owe her a cape...or a phone booth...

Christopher Meurer

"Moving to a new state can be exciting, and my wife and I were ready for the change. What we were not ready for, was finding a new insurance broker. We've trusted Schaller & Thomas Family Insurance for a very long time with our personal and business policies. The personal attention is outstanding, and they make sure you have the best policy to keep you worry free. Not only did Steve and his team provide superb service for us during our time in Arizona, but Steve took it one step further and referred us to a great broker in our new state of Washington. If feels kind of strange to get excited about insurance, all I can say is if you need a trusted team who will make finding and managing insurance policies a breeze, you can stop searching, you've found them."