Russell Hardware Company - Bloomfield Hills, Michigan

Address: 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States.
Phone: 2486440100.
Website: russellhardware.com
Specialties: Home goods store.
Other points of interest: Small Business, In-store pick-up, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wi-Fi, Wi-Fi, LGBTQ+ friendly, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 76 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Russell Hardware Company

Russell Hardware Company 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States

☎️2486440100

⏰ Open Hours of Russell Hardware Company

Monday: 9 am–5 pm
Tuesday: 9 am–5 pm
Wednesday: 9 am–5 pm
Thursday: 9 am–5 pm
Friday: 9 am–5 pm
Saturday: Closed
Sunday: Closed

Russell Hardware Company: A Reliable Home Goods Provider

Russell Hardware Company, located at 36280 Woodward Ave, Bloomfield Hills, MI 48304, United States, is a well-established small business dedicated to providing a comprehensive selection of home goods. With a strong commitment to customer satisfaction, the company has garnered a positive reputation within the local community and beyond. Their phone number is 2486440100, and visitors can explore their offerings and learn more at their website: russellhardware.com.

Company Overview and Specialties

Russell Hardware Company specializes in offering a diverse range of products catered to homeowners and those seeking to enhance their living spaces. While the exact product catalog is extensive, the core focus remains on providing quality goods for the home. They distinguish themselves through a personalized approach, aiming to assist customers in finding exactly what they need. The business fosters a welcoming environment, making it a comfortable destination for shoppers of all experience levels.

Location and Accessibility

Situated in Bloomfield Hills, Michigan, Russell Hardware Company benefits from its strategic location on Woodward Avenue. This prime location ensures accessibility for a wide range of customers. The store is equipped with wheelchair-accessible car parks and wheelchair-accessible entrances, demonstrating a commitment to inclusivity and customer convenience. Furthermore, Wi-Fi is available, allowing customers to stay connected while browsing the storeâs offerings. This commitment to accessibility underscores the companyâs dedication to serving the entire community.

Payment Options and Services

Russell Hardware Company accepts a variety of payment methods for added convenience. Customers can utilize credit cards, debit cards, and popular NFC mobile payments. This flexibility ensures that shoppers can choose the method that best suits their preference. The store also provides the valuable service of in-store pick-up, streamlining the purchasing process for those who pre-order their items.

Customer Feedback and Values

The companyâs commitment to customer service is evident in its positive customer feedback. Google My Business reviews consistently highlight the helpfulness and friendliness of the staff. For instance, one customer commented, âI talked to Bill and he was very helpful to me Thank you so much And keep up the great workâ This sentiment reflects the core values of Russell Hardware Company â prioritizing customer assistance and fostering a positive shopping experience. The overall average opinion is 4.3/5, a testament to the quality of their products and service. The companyâs LGBTQ+ friendly policy ensures a welcoming environment for all patrons.

Key Features & Amenities

Comprehensive Home Goods Selection: A wide variety of products for every room in the house.
Customer-Focused Service: Friendly and knowledgeable staff dedicated to assisting customers.
Accessibility: Wheelchair-accessible facilities for enhanced convenience.
Modern Payment Options: Accepts credit cards, debit cards, and NFC mobile payments.
Convenient Services: In-store pick-up available for pre-ordered items.
Free Wi-Fi: Allows customers to browse and connect while shopping.

Russell Hardware Companyâs dedication to providing a welcoming and accessible shopping experience, coupled with its extensive product selection and commitment to customer satisfaction, positions it as a valuable resource for the local community. The company's continued success is a reflection of its core values and its focus on building lasting relationships with its customers.

👍 Reviews of Russell Hardware Company

Russell Hardware Company - Bloomfield Hills, Michigan

Brenna W.

1/5

They quoted me half sets of door levers, misrepresented that they was a full sets (as I wanted), and then wouldn't honor their price and wanted an additional $1,500. Needless to say I won't be doing business with them and would advise others to do the same.

Xhesjan Z.

5/5

I talked to bill and he was very helpful to me! Thank you so much! And keep up the great work!

T B.

5/5

I've had great experience with Russell Hardware. They have an excellent hardware selection and the staff is always very helpful. Recently, I walked in with a faulty door latch and Bill set me up on the spot with interim parts and got the latch working so I had a functional door lock while I wait for the lifetime warranty Baldwin parts to arrive. I'll definitely continue to use them as my go to hardware source. Thank you Bill & Russel Hardware!

Lewis H.

5/5

They have unique products that are fantastic. Very well worth a visit. More importantly they have a great staff who know the business and are very helpful. I took a very old mortis lock which broke. While they did not have a replacement for the 100 year old lock they had great suggestions and gave me a wonderful list of places to try and people who might help. A good deal of time insight and help.

George D.

1/5

I have been a customer of Russel Hardware for 30 years. I visited the store a couple weeks ago to buy a door hinge. I had the box from the last time I purchased this exact hinge some years ago.

I was told it was available and they would call me with pricing and availability. They never called so I bought it online.

This will probably be my last visit to Russel Hardware. The staff just doesn’t care.

Shannon S.

5/5

Excellent customer service! I purchased a beautiful walnut desk on FB Marketplace that was missing some of the hardware. Nicole helped me find exactly what I needed and gave me all of my options that would match the original hardware. There is no place like Russell Hardware for service and selection.

TM E.

2/5

This used to be my favorite high end hardware store until my most recent experience. I’ve bought many quality items over the past 35 years here including very expensive door hardware for an entire large house. My recent experience really left me disappointed. I was ready to place an order for all of my hardware for a new build including all door hardware and cabinet hardware and had already pursued a quote but never got a return phone call or email back to place the order! Pretty shocking considering this was a very expensive purchase of Alno, Baldwin and other expensive products for a 7500 sq ft home, including lighting fixtures. I ended up at Herald Wholesale and was very happy. I doubt I will ever return after the hours spent choosing and shopping. The 2 stars are for the excellent displays.

Kathleen J.

5/5

Brian went above and beyond to help me select the hardware for my kitchen. He steered me away from my original selection (which I am grateful for). I actually contacted him when my contractor installed the wrong cabinets and he helped me select new ones (we had to get a little creative). With Brian's input, we were able to make the flow in the kitchen look so much better. By the time I had to make a final decision on hardware, I was exhausted from making so many selections during our renovation. He selected the hardware for me, reassured me it would look great, and checked me out in under 20 minutes. We just installed the hardware last week and I LOVE IT!