West Marine - Baltimore, Maryland

West Marine: A Comprehensive Guide to the Marine Supply Store

Located at 2700 Lighthouse Point E, Baltimore, MD 21224, United States, West Marine is a renowned marine supply store that offers a wide range of products and services to cater to the needs of boating enthusiasts. In this article, we will delve into the main services offered by West Marine, its location and access, featured characteristics, practical information, and customer reviews.

Main Services

• Marine supply store: West Marine offers a vast array of marine supplies, including boat parts, accessories, and equipment.
• Bait shop: The store also features a bait shop where customers can find live bait, fishing gear, and other fishing-related products.
• Boat accessories supplier: West Marine is a leading supplier of boat accessories, including propellers, engines, and other essential components.
• Boat cover supplier: The store offers a wide range of boat covers to protect your vessel from the elements.
• Canoe & kayak store: West Marine has a dedicated canoe and kayak store where customers can find equipment, accessories, and expert advice.
• Fishing store: The store is a one-stop destination for fishing enthusiasts, offering a variety of fishing gear, bait, and tackle.
• Outdoor clothing and equipment shop: West Marine also features an outdoor clothing and equipment shop where customers can find gear for hiking, camping, and other outdoor activities.
• Outdoor sports store: The store offers a wide range of outdoor sports equipment, including kayaks, paddleboards, and bicycles.
• Water ski shop: West Marine has a dedicated water ski shop where customers can find equipment, lessons, and expert advice.

Location and Access

West Marine is located at 2700 Lighthouse Point E, Baltimore, MD 21224, United States. The store is situated in a convenient location, making it easily accessible by car or public transportation.

The store is wheelchair-accessible, with a wheelchair-accessible car park and entrance. In-store pick-up and shopping are also available.

There are several nearby public transportation options, including buses and trains, making it easy to reach the store without a car.

Featured Characteristics

West Marine is known for its excellent customer service, with friendly and knowledgeable staff available to assist with any queries or concerns.

The store is open seven days a week, making it convenient for customers to visit at their leisure.

West Marine also offers on-site services, including boat maintenance and repair.

Practical Information

Phone: 4105638905

Website: westmarine.com

Hours: Monday to Sunday, 9am to 7pm

Payment methods: Cheques, Debit cards, NFC mobile payments, Credit cards

Customer Reviews

West Marine has an impressive 102 reviews on Google My Business, with an average rating of 4.6/5. Customers highlight the quality of service, friendly staff, and wide range of products as key strengths.

👍 Reviews of West Marine

kelly S.

2/5

Asked the worker for help with a picture got a quick idk. Asked if there was another person in the store that could help me they scoffed then I heard them pretty much making fun of me to another customer in the aisle next to me for asking for help. Rude unprofessional no help.

Law O. O. S. H. P. E.

1/5

I’m confused, is this location ran by a couple of Towson frat bros? Never opened, closes early/opens late. Have come there and there’s a ‘!3 back in 15 minutes’ sign. Get it together

Sam G.

5/5

Larry and Sarah provide EXCELLENT customer service

Christian R.

5/5

As a new cruiser in the middle of the pandemic with supply chain issues I've run into my fair share of frustration on obtaining what I need for this lifestyle. I was desperately in need of an oil change and unfortunately the store was out of 15w-40 with none in the warehouse. Their employee John was so kind in offering to drive me to an auto parts store I was going to walk to in order for me to get oil, all on his own time. I couldn't be happier with the service I received here, wonderful and friendly employees. Thank you!

Jordan H.

5/5

Super friendly service! The winter hours aren't very convenient but I love visiting when I need something for sailing. I also have picked up online orders here, so if it's not regularly in the store you can get it shipped there.

Steve C.

5/5

Joe and his staff provide top notch service. They know you by name. This store is small and sometimes you have to go to a larger store to get what you need. This does not detract from my five star rating as they will order the item ASAP or reserve it at a nearby larger store.

Erikka H.

5/5

It's a one-woman show currently at this location, but that hasn't affected customer service in the least. Still as friendly, dependable, and helpful as always, which is a hallmark of the West Marine brand, as I've found as a longtime patron, both online and in-store.

Paul M.

5/5

This is by far the best west marine store I've ever been to. Joe learned my first name the second time I came in the store. They bend over backwards to help you. The service can't be beat. I'd give them 10 stars if possible.

kelly S.

2/5

Asked the worker for help with a picture got a quick idk. Asked if there was another person in the store that could help me they scoffed then I heard them pretty much making fun of me to another customer in the aisle next to me for asking for help. Rude unprofessional no help.

Law O. O. S. H. P. E.

1/5

I’m confused, is this location ran by a couple of Towson frat bros? Never opened, closes early/opens late. Have come there and there’s a ‘!3 back in 15 minutes’ sign. Get it together

Brett C.

5/5

Great store for boat stuff.

Christian R.

5/5

As a new cruiser in the middle of the pandemic with supply chain issues I've run into my fair share of frustration on obtaining what I need for this lifestyle. I was desperately in need of an oil change and unfortunately the store was out of 15w-40 with none in the warehouse. Their employee John was so kind in offering to drive me to an auto parts store I was going to walk to in order for me to get oil, all on his own time. I couldn't be happier with the service I received here, wonderful and friendly employees. Thank you!

Jordan H.

5/5

Super friendly service! The winter hours aren't very convenient but I love visiting when I need something for sailing. I also have picked up online orders here, so if it's not regularly in the store you can get it shipped there.