Shelbyville Mutual Insurance - Shelbyville, Illinois

Nestled in the heart of Shelbyville, Illinois, Shelbyville Mutual Insurance stands as a beacon of trust and reliability in the world of insurance. With a commitment to personalized service and a deep understanding of the local community, this independent agency has been serving the needs of its clients for decades. Let's delve into the details of this esteemed establishment, highlighting its main services, location, unique features, and practical information, all while considering the valuable opinions of its satisfied customers.

• Auto Insurance: Protecting your vehicle is a top priority, and Shelbyville Mutual Insurance offers comprehensive auto insurance policies tailored to your specific needs. Whether you're seeking liability coverage, collision coverage, or additional benefits like roadside assistance, their team of experienced agents is ready to guide you through the process.
• Home Insurance: Your home is your sanctuary, and Shelbyville Mutual Insurance is dedicated to keeping it that way. They provide a wide range of home insurance options, including dwelling coverage, personal property protection, and liability coverage. Their agents work closely with clients to ensure they have the right coverage to protect their most valuable investment.
• Business Insurance: Running a business comes with inherent risks, but with the right insurance coverage, you can minimize those risks and protect your company's future. Shelbyville Mutual Insurance offers a variety of business insurance solutions, including commercial liability, workers' compensation, and property insurance. Their team takes the time to understand your unique business needs and creates a customized insurance plan to address them.
• Life Insurance: Planning for the future involves protecting the ones you love. Shelbyville Mutual Insurance offers life insurance policies designed to provide financial security for your family in the event of your passing. Their agents can help you navigate the complexities of life insurance, ensuring you have the coverage you need at a price you can afford.
• Farm Insurance: Farming is more than just a job; it's a way of life. Shelbyville Mutual Insurance understands the unique challenges and risks faced by farmers and offers specialized farm insurance policies to address those needs. From liability coverage to protection for farm equipment and livestock, their agents work closely with farmers to create personalized insurance plans that provide peace of mind.

Shelbyville Mutual Insurance is conveniently located at 156 S Morgan St, Shelbyville, IL 62565, United States, in the heart of Shelbyville's downtown area. The agency is easily accessible from major thoroughfares, including Illinois Route 16 and Illinois Route 127. For those utilizing public transportation, the Shelby County Public Transportation system provides convenient access to the area, with several bus stops located within walking distance of the agency. Additionally, the agency offers ample wheelchair-accessible parking, ensuring that all clients can access their services with ease.

• Independent Agency: As an independent insurance agency, Shelbyville Mutual Insurance is not tied to a single insurance company. This allows their agents to shop around and compare policies from multiple providers, ensuring clients receive the best possible coverage at the most competitive rates.
• Local Expertise: With deep roots in the Shelbyville community, Shelbyville Mutual Insurance understands the unique insurance needs of its clients. Their agents live and work in the same area as their clients, providing them with a firsthand understanding of the local risks and challenges.
• Personalized Service: At Shelbyville Mutual Insurance, every client is a priority. Their agents take the time to get to know each client's individual needs and provide personalized service that goes above and beyond basic insurance sales. They strive to build long-lasting relationships with their clients, providing ongoing support and guidance as their insurance needs evolve over time.
• Wheelchair Accessibility: Shelbyville Mutual Insurance is committed to providing accessible services to all clients, regardless of their physical abilities. The agency features a wheelchair-accessible entrance and parking lot, ensuring that everyone can enter the building with ease.

• Contact Information: You can reach Shelbyville Mutual Insurance by phone at 2177744922 or by visiting their office at 156 S Morgan St, Shelbyville, IL 62565, United States.
• Business Hours: The agency is open Monday through Friday, from 9:00 AM to 5:00 PM. They are also available by appointment outside of these hours to accommodate their clients' busy schedules.
• Online Presence: While Shelbyville Mutual Insurance does not have an active website, they maintain a strong presence on popular social media platforms, including Facebook. Their Facebook page provides valuable insurance tips, company updates, and customer testimonials, allowing clients to stay connected with the agency even when they're not in the office.

With an average rating of 4.2/5 on Google My Business, Shelbyville Mutual Insurance has earned the trust and respect of its satisfied customers. Here are some of the positive aspects highlighted in their reviews:

• Knowledgeable and Friendly Staff: Several customers praised the agency's staff for their expertise and friendly demeanor, noting that they always felt well-informed and valued during their interactions.
• Exceptional Customer Service: Many customers highlighted the exceptional customer service they received from the agency, with one customer noting, "They treated me like family and went out of their way to ensure I had the best coverage for my needs."
• Competitive Rates: Several customers mentioned that they were able to secure competitive insurance rates through Shelbyville Mutual Insurance, saving them money without sacrificing coverage.
• Prompt and Efficient Claims Processing: When the unexpected happens, customers need a swift response from their insurance provider. Shelbyville Mutual Insurance has earned high praise for their prompt and efficient claims processing, ensuring that customers receive the compensation they deserve in a timely manner.

In conclusion, Shelbyville Mutual Insurance stands out as a trusted and reliable insurance provider in the Shelbyville, Illinois area. With a comprehensive range of insurance services, a commitment to personalized service, and a deep understanding of the local community, this independent agency has earned the trust and respect of its satisfied customers. By offering wheelchair-accessible facilities, competitive rates, and exceptional customer service, Shelbyville Mutual Insurance continues to set the standard for excellence in the insurance industry. When you're looking for reliable insurance coverage tailored to your unique needs, look no further than Shelbyville Mutual Insurance – where trust, expertise, and personalized service come together to protect what matters most.

👍 Reviews of Shelbyville Mutual Insurance

Phil R.

1/5

worst insurance company since tom hayes retired, the manager and sales rep forgets to mail very important letters for weeks. He does not even actually really work besides counting his money and sends other companies to relief himself of moving away from his office area. After my house burnt and left me homeless they took 7-8 months with no cost of living expenses to cover relocating and rent. 1,000 dollars was the only payment received from a separate company called dooley claim services which was hardly available as well as of very little assistance with questions. shelbyville mutual also has 2 other affiliates they used so they can run the insured through an obstacle coarse. They had an attorney with the Name johnathon mitchell from carbondale who lied saying my claim was beige settled and they had discussed payments with the bank since i could not afford the payments while i was covering my temporary housing and other bills. my house is now being rushed through an accelerated foreclosure since it been ruled by judge harrell of richland county the first national banks attorney mayor vaughn with a day and a weeks notice due to the insurance agent forgetting to send the denial letter for two weeks which was stated on top of his desk the whole time. i had to call a few associates of his since he was out of the office doing stuff to hear back from him at a later day to just be able to say you been denied i get the letter sent and any other calls must be directed to the attorney which had lied to me the prior weeks about the claim. the insurance company is bidding on the house if it goes to a foreclosure auction at far less then what they, by contract, have sold a policy to insure. they do not cover the policy's the sale by contract, at least this instance. the banks attorney has even stated his opinion of the insurance company being about if not the worst hes ever witnessed. luckily, the banks attorney has stated he would do as much as possible to within legalities to give leniency on the 30-60 day foreclosure auction. getting legal representations on such claim is limited on law groups counties away with a fair portion of them stating they only defend the insurance firms or theyve got a conflict in interest. i have only been able to reach two firms in the whole state of illinois out of many contacted that said they would review the case to see if they will take it. this is a scam insurance is a scam. since the fire ive had theifs steal many different possessions that were once of value. ive lost nearly all things of value, im in the process of lossing my house to steal have money owed. to top it off i discover my house was sold to me without the the actual property assessor for the loan look at my house for in her papers for the loan the house was stated to be on a slab, had a ladder to the attic entry, had a finished house, had no foundation issues, and no mold. to further all the obstacles the termite inspector failed to discover termites the had the stud and bottom sill plate infested as well as had holes through the mortar on the foundation. i finally had house with biggest issues fixed with not one claim which policy covered as well as another fire of a smaller degree in which i arrived in time to suppress before fire spread beyond garage and only had smoke damage throughout my once home. i can continue on how well ive treated this insurance company as well as bank. Grinell Mutual and shelbyville mutual are designed to exhaust customers to points of profiting to the customer not being able to fully get proper assistance readily. I have told this story to many people and not one has heard a story so corrupt as this horrible event. Please dont use this insurance con, i would not wish my struggles and disposition for anyone, it is not American ethics and morels that was of once regarded standards. you are better without ever owning a house if you have this compony.

kim L.

5/5

I love to call this office. The ladies are so friendly and helpful and always give personalized advice that would get you a better deal or price. Very good customer service.

Mindy D.

5/5

The entire staff there treat you like family. Very affordable and very easy to deal with. I recommend everyone that I talk to, to go there.

Jarrod M.

4/5

Very friendly and helpful.

Rusty R.

3/5

Its ok

Crystal K.

5/5

James A.

5/5

Toby S.

5/5