Kathi Brinkley: Allstate Insurance - Hot Springs, Arkansas

Kathi Brinkley's Allstate Insurance agency is a reliable choice for those seeking insurance services in Hot Springs, AR. The agency is conveniently located at Address: 306 W St Louis, Hot Springs, AR 71913, United States. with a phone number: 5017670177. You can also visit their website: agents.allstate.com for more information.

Kathi Brinkley's agency offers a wide range of insurance services, including Auto insurance agency, Home insurance agency, Insurance company, Life insurance agency, Motorcycle insurance agency, Renter's insurance agency. With such a diverse range of specialties, you can trust that they will have the right insurance coverage to fit your needs.

One of the unique features of Kathi Brinkley's Allstate Insurance agency is their commitment to accessibility. The agency offers Online appointments, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, making it easy for everyone to access their services.

The agency has received numerous reviews from satisfied customers, with a total of 51 reviews on Google My Business. The Average opinion: 3.9/5 highlights the agency's commitment to providing excellent customer service and reliable insurance coverage.

Reviews of Kathi Brinkley: Allstate Insurance

Chris Obeirne

5/5

5 stars. No one cares about her people more. Arkansas needs more agents like Kathi. Thanks for all you do and continuing to push the bar forward. Love to see it. Thanks for looking out for the family!

Daisy Estrella

1/5

Trying to get answers about my policy. I was told they were placing me on hold. Turned out they forgot to put me on hold so I heard a little bit of their conversation about me. And felt disrespected because they were talking about my situation and laughing about it. Then they hung up on me without notice and I was waiting for 15 mins. Poor team

Bill Brasher

5/5

We have really appreciated Kathi and her very personable dealings with us through a spring time hail and windstorm damage claim. Unlike a other All-State agent, she has either answered our calls or quickly gave us a return call. Not once have we not been able to get in contact with her agency when we needed help. She and her agency is one of the best, if not the best, insurance agency we have ever used....and I am 80 yrs. Old and have had many agents through the years. My wife and I truly recommend this agency to anyone wanting a hard working agent that will take great care of her clients!!!

Melissa Wise

5/5

I recently needed my roof replaced due to hail damage. I contacted Kathi Brinkley and her office filed a claim. I was contacted quickly by the roof inspector and an appointment was set up for an inspection. My roofer was on sight at the inspection. It was determined I needed a new roof. I signed the contract with the roofer and the inspector explained the process and had already transferred funds into my bank account with the information I had given him. It was about six weeks for the work to be done as the roofer was very busy since my area was hit hard and many homes needed new roofs. I am very pleased with the results in how this claim was handled and the ease of steps which were explained in detail by Kathi's office. I received a refund after updating my roof status sending in my paid roofing invoice. What a pleasant experience for such a stressful event. Anytime I have called Kathi's office in need of help whether my car insurance, questions or to file a claim I am very pleased that I chose Kathi! I highly recommend her for your insurance needs!

Joy Sanders

1/5

I have had the worst experience with Kathi Brinkley and her staff. I am both disappointed and frustrated at their lack of concern, their unresponsiveness, and hateful email response to my inquiry regarding a recent claim which was poorly handled. I would NEVER suggest this agent. Rude, dismissive, and uninterested in assisting is what you will find with Kathi Brinkley at Allstate Insurance.

Greg Spotswood

1/5

This agent has a history of not returning phone calls. Keeps office door locked during normal business hours and not letting customers in during those hours. Example called twice on a Friday and messages to call back. Never called back either Friday, Monday nor Tuesday. Call left another message Wednesday with no response. Drove to office Wednesday at 10am. Door was locked lights on in office her car in parking lot. Knocked on door 10 minutes, did not answer door. Called again in parking lot. Still just got message machine. And never returned call. Had to call claims afterhour line to get help. All other phone numbers for allstate is directed back to her phone

rick hilton

5/5

Wonderful, it was super easy, went smooth as silk, fast response time, great people to handle the process. Hat off all the way around. I'd like to add that the gentleman who helped me was absolutely one of the best individuals that I've ever had the pleasure of dealing with. He, (I believe his name is Steve), was prompt, courteous, more than willing to help explain things to me, trust me, I need a lot of explaining, very knowledgeable, a pleasure to work with. I love Allstate, my agent is second to none, everyone I have conducted business with has proven to me that switching to Allstate was the right decision. Kudos to all.

wikiwhatable

5/5

Kathi and her team walked me through the process of getting a surety bond for a vehicle that I bought without a title. (Never done that before) They made the process quick and painless. Thanks for all your help Kathi.