AAA Grand Junction - Grand Junction, Colorado

AAA Grand Junction, located at 2454 US-6, Grand Junction, CO 81505, is a well-established travel agency and insurance agency that has been serving the community for many years. Their phone number is 9702452236, and their website can be found at https://locator.acg.aaa.com/co/grand-junction/aaa-grand-junction.

One of the key features of AAA Grand Junction is their commitment to accessibility, with a wheelchair accessible entrance and parking lot available for their customers. This demonstrates their dedication to providing a welcoming environment for all individuals, regardless of their physical abilities.

In terms of specializations, AAA Grand Junction offers a wide range of services, including travel planning, insurance solutions, and other automotive-related services. Their knowledgeable and experienced staff is well-equipped to assist customers with all of their needs, ensuring that they receive the best possible service.

With 43 reviews on Google My Business, AAA Grand Junction has established a strong reputation within the community. The company has maintained an impressive average rating of 4.1 out of 5 stars, which speaks to the high level of satisfaction among their customers.

For those seeking a reliable and trustworthy travel agency or insurance agency, AAA Grand Junction is an excellent choice. Their commitment to accessibility, wide range of services, and glowing reviews make them a standout option in the Grand Junction area.

👍 Reviews of AAA Grand Junction

Gordan T.

1/5

I went in to the Grand Junction office to purchase AAA for my vehicle and to make arrangements for my convention travel to Denver. When I walked in there were two employees I could see and to be fair they had customers. They did not look at me that I could tell or greet me and tell me they would be with me when they were able. I sat down and after more than a couple minutes I went ahead and purchased AAA for my vehicle and made arrangements for my trip to Denver. I stood up and tried to make eye contact with both employees and was completely ignored. At that point I left and they didn’t say goodbye either. I would walk to Denver before I set foot in that store again. I strongly recommend purchasing your own travel or finding a company with at least some manners to do it for you

Stephanie

1/5

Nobody is available to pickup the phone called 6 times and left with menu options to choose from making you feel like you'll get transferred to someone but even after choosing all the menu options available you're still not transferred to anyone. So basically calling doesn't get you any help. Ive been a loyal member for 5 years but will be thinking twice about renewing my membership next year. They also cancel my membership after taking payment due to a mistake on their end and when I was stuck and needed road side assistance was stressed when I needed help totally unacceptable ! Even after that I'm trying to give them a chance but now this ! Customer service is lousy nowadays. I don't know what's the point of having a phone available to call for help if there's no one to pick it up just a recording with menu options that clearly don't work if someone else left a bad review. You'd think with all there loyal customers they can hire one person to pickup the phone and take calls

Andrea B.

1/5

I was at a business when my car battery died. I tried calling them, but AAA sent a link to their app to use to get help. I was still trying to use the app to get help when I called my mechanic. He brought a battery charger and charged my car during the time I was trying to use the stupid app to get help from AAA.
I will not renew my membership.
I remember a time when you could call them and get immediate help. Not anymore.

Lewis B.

5/5

If you're looking to be covered where ever you are, go AAA they are the best!

Thane D. P.

1/5

if you try to call the local GJ office, you get a list of options; none of which is to talk with someone in the store. then the phone call drops. tried multiple times!!

Tom R.

5/5

I received very informative and helpful assistance regarding a 12 day driving trip we will be taking in the near future. Barbara Bullock took our trip itinerary and printed out a Trip Tik booklet while I waited. This was important since we live approx. 45 miles away from Grand Junction. While the booklet was printing, she answered questions relating to obtaining a AAA credit card, and helped me apply for the card. In addition, she provided several maps; and even marked our path of travel in two colors on the maps!!! I found her to be very friendly as well as knowledgeable during the entire process.

Gracie G.

5/5

Blake Younker from this branch went out of his way to help with my timely requests, and was kind and courteous and went the extra mile. Even took my phone call (10 minutes before closing on a Friday) and stayed on the line until the documents were received in my inbox. Big kudos to him! Thanks so much!

Edwin W.

1/5

A simple call to your local AAA office to ask a question. Forget it! Unless your spending money you get no where.