Acrisure Calabasas, CA (B&B Premier Insurance Solutions, Inc.) - Calabasas, California

John S.

I'm going to defend this company because I have used them and they are great with responses, courteous, and easy to work with. I got business insurance, auto insurance, umbrella ins, and home insurance through them. They had the best rates and my business insurance was very niche (HO6) and other insurance brokers seemed to be confused on what that was EXCEPT B&B (Lindsay). I tried to get other insurance through them

Also, I noticed some of the negative reviews here are because of MERCURY. These folks are NOT Mercury so you need to go contact Mercury for your concerns. I will tell you that dealing with Mercury sucks but I don't see how this is B&B's fault.

Mike K.

I agree! They are quick to cancel your policy and tell you that they won't help you. I only hear from them when they want money or they threaten to cancel my mortgage insurance. They love to call your spouse at work too. It never fails.

T R.

They used to be a good company, but their customer service has taken a dive and what else does one need a broker for if not service? They have become rude and do NOT seem to want to support their customers. I had been with them since they began and over the last five years, it seems, the customer has to do the work. I have referred much business their way in the past and I am now experiencing great regret, as my referrals have called with poor reports. Avoid this company.

tony L.

After taking three cars off my policy I felt my premiums were still too high. I checked around and found the same coverage with a major company for $92 a month less. I offered Mercury a chance to match the quote but they couldn't so I cancelled the policy at which point they charged me a penalty for early cancellation. I wonder if they had cancelled me could I slap them with the same unfound penalty? I doubt it. If you insure with Mercury watch your backside and your wallet!!!

Alex L.

Would be 0-stars if allowed! I was referred to this co last week and i left 3 messages inquiring about possibly getting a BOP policy. I called this Tuesday morning and this person named “Lindsay” was very RUDE and not very helpful at all!! She claimed she was out of the office but yet her voicemail did not say that!! Obviously she does not check her messages!! I would think as a professional you would do so or at least refer you to another agent that handles this kind policies within the company while they are away. Luckily I found another company that was on top of their game and now I’m insured!!

Rebecca L.

I've had MANY agents and brokers over the years. They've all be nice and good and competent. Scott takes this to another level. He's responsive and prompt and helps me through all the little questions, that day! Working with someone who's so great at what he does is a pleasure.

Cynthia P.

I've had the pleasure of dealing with Gary Guenther in quoting a couple business policies. Him and his team are knowledgeable and very thorough with their underwriting and issuing. He is always willing to help no matter how challenging it is.

B B.

I had the privilege to be introduced to Greg and B&B while I started my first business during the pandemic. I couldn’t have done it without his professional expertise, and I am more than happy with my decision.