Advance Auto Parts - Crofton, Maryland

Address: 1268 MD-3, Crofton, MD 21114, United States.
Phone: 4104517201.
Website: stores.advanceautoparts.com
Specialties: Auto parts store, Car accessories store, Car battery store, Tool rental service, Truck accessories store.
Other points of interest: Kerbside pickup, Delivery, In-store pick-up, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Quick visit, Batteries, Cheques, Credit cards, Debit cards, Credit cards, Free parking lot.
Opinions: This company has 150 reviews on Google My Business.
Average opinion: 4.3/5.

📌 Location of Advance Auto Parts

Advance Auto Parts 1268 MD-3, Crofton, MD 21114, United States

☎️4104517201

⏰ Open Hours of Advance Auto Parts

Monday: 8 am–9 pm
Tuesday: 8 am–9 pm
Wednesday: 8 am–9 pm
Thursday: 8 am–9 pm
Friday: 8 am–6 pm
Saturday: 8 am–9 pm
Sunday: 9 am–8 pm

Advance Auto Parts: A Comprehensive Guide

Advance Auto Parts stands as a reputable destination for automotive enthusiasts and vehicle owners seeking reliable auto parts, car accessories, and related services. Located at 1268 MD-3, Crofton, MD 21114, United States, the Crofton branch offers a convenient and comprehensive solution for a wide array of automotive needs. The store’s telephone number is 4104517201, providing direct access for inquiries and assistance. Customers can also explore their offerings and find valuable information via their website: stores.advanceautoparts.com. The store’s address and contact information facilitate easy access for those seeking immediate assistance or wishing to explore available services.

Specialties and Services Offered

Advance Auto Parts in Crofton specializes in a diverse range of automotive products and services. Primarily, they operate as a dedicated auto parts store, stocking a vast inventory of components for both foreign and domestic vehicles. Beyond standard parts, they also cater to the growing demand for car accessories, enhancing the appearance and functionality of vehicles. A key service offered is car battery store operations, providing replacement batteries and related maintenance. Recognizing the need for specialized tools, they also provide a tool rental service, allowing customers to access professional-grade equipment without significant upfront investment. This multifaceted approach positions them as a one-stop shop for many automotive needs.

Convenient Features and Amenities

Kerbside pickup: Customers can arrange for their orders to be delivered directly to their vehicle.
Delivery: The store offers delivery services for a wider range of parts and accessories.
In-store pick-up: A convenient option for customers who prefer to collect their orders personally.
In-store shopping: A traditional shopping experience with knowledgeable staff.
On-site services: The Crofton location offers various on-site services, further enhancing customer convenience.
Wheelchair-accessible car park: Ensuring accessibility for all customers.
Wheelchair-accessible entrance: Providing a barrier-free entry point.
Quick visit: Designed for customers needing a fast and efficient service.

Furthermore, the store accepts a variety of payment methods, including cheques and credit cards, catering to diverse customer preferences. A free parking lot is available, adding to the overall convenience. The store’s commitment to customer service is evident in its dedication to providing accessible facilities and flexible payment options. The presence of batteries, coupled with the ability to accept credit cards and debit cards, underscores their comprehensive service offering.

Customer Feedback and Reputation

Advance Auto Parts in Crofton enjoys a generally positive reputation, as reflected in its 150+ reviews on Google My Business. The average customer opinion stands at 4.3 out of 5, indicating a high level of satisfaction among its clientele. While specific details of the reviews are not directly cited, the overall sentiment suggests a strong emphasis on excellent store and service. Customers frequently commend the staff’s helpfulness and pleasant demeanor, noting that despite turnover in employees over the past seven years, the level of assistance consistently remains high. Notably, many customers find the store to be a superior alternative to nearby competitors. A key observation from customer feedback highlights the importance of checking the website for potential coupon offers, as advertised prices in-store may sometimes differ from online promotions.

The store's success can be attributed to its commitment to providing a well-stocked inventory, knowledgeable staff, and a range of convenient services. The combination of accessibility features, payment options, and a focus on customer satisfaction contributes to its positive standing within the local community.

👍 Reviews of Advance Auto Parts

kirk T.

5/5

Excellent store and service, better than the couple of miles down the road. I usually always find what I need to service my cars, and if they don't have it, they usually can find and get it very quick. In over last 7 years, I have seen many employees change, but almost all have been very helpful and pleasant to deal with. Check the coupon before heading over, as sometimes the website has better offer for the same product than what is advertised in store.

Squad F. (.

5/5

I couldn’t find the right size for my license plate screw/nit and the employees that were working helped me find something that was a temporary fix even though they didn’t have my size in stock. I really appreciated it. Great guys!

Diana N.

5/5

We had a very good experience in this place. People who work there is very attentive and nice. Is not a huge place, but you can find a lot of things there! Certainly if we need we will be back!

Ana L.

5/5

Excellent customer service every time I shop here! I needed license plate fasteners and Kevin assisted with finding the right type and switching out my license plate. Top notch service always!!

Diesel R.

4/5

Had a great experience recently at this location
They quickly helped me with my requests and assisted me with install. Professional, courteous and prompt service. Store is clean and easy to find what you need. Thank you very much.

S P.

1/5

Used this store a lot but because of rude staff I will not be coming back. I came in the man oat the counter seemed very disinterested in helping, never made eye contact asked a question and he answered and I asked another question which I guess another him and he raised his voice at me. I looked at him and said “it seems like you’re having a bad day and I hope your day gets better” he still didn’t make eye contact or even acknowledge what I said and so I left. Disappointing because they were closer but I’ll drive the extra 5 minutes to go to a different auto parts store in the future there are plenty in the area who have staff who care for speaking to people in a respectful manner.

Francisco A.

5/5

Great service. Don’t let the size lead you to think they don’t have v what you need.

DP C.

1/5

Bought a $50 set of rims and ask the guy inside for a rubber mallet and flathead screwdriver. He tells me he has them for sale. Every auto parts store I’ve been to lends these things to put them on. Then I ask the guy if he recycles the rims and he tells me to put them in the trash. I put them in the trash can and he takes them out in front of me, saying he said he told me to put them in the back trash can! All these places are run by insolent teenagers

This generation lacks basic customer service . Same at the other auto parts store—Autozone— but this was much worse for

Jason

5/5

Just left and what a great experience. I came in yesterday looking for VR1 oil for my 68 mustang and they didn’t have any. I came back today and was gonna get 10w30 and do a zinc additive. With out my asking the store rep ordered the product for me and had it ready for me when o arrived.

Top tier A+++++++ Service !

Well done!

kirk T.

5/5

Squad F. (.

5/5

Diana N.

5/5

We had a very good experience in this place. People who work there is very attentive and nice. Is not a huge place, but you can find a lot of things there! Certainly if we need we will be back!

Cindy C.

5/5

Everyone at the store is so helpful! I have worked with Jay a few times and he is a great resource and always has a smile on his face.