Alamo Insurance & Financial Services, Inc. - Round Lake Beach, Illinois

Alamo Insurance & Financial Services, Inc.

Located at 119 W Rollins Rd, Round Lake Beach, IL 60073, Alamo Insurance & Financial Services, Inc. is a reputable insurance agency that has been providing top-notch services for years. With a phone number of 77401400 and a website at alamoinsurance.us, the company specializes in auto, home, and life insurance, making it a one-stop-shop for all your insurance needs.

Specialties: Insurance agency, Auto insurance agency, Home insurance agency, Life insurance agency.

In addition to their specialties, Alamo Insurance & Financial Services, Inc. offers a wheelchair accessible entrance and a wheelchair accessible parking lot, making it easy for all customers to access their services.

The company has received a high volume of positive reviews, with an average rating of 4.2/5 stars on Google My Business, reflecting their commitment to customer satisfaction.

One client's experience: 'I worked with Alex to find me an affordable but good insurance policy for my kids and I. Alex went above and beyond looking for quotes and answering questions. Thank you Alex.'
Another client's experience: 'Been with them for years. Always get a good price, good insurance and never had a problem with getting any kind of help from the employees that work there. I really appreciate this place.'

👍 Reviews of Alamo Insurance & Financial Services, Inc.

Lana H.

5/5

I worked with Alex to find me an affordable but good insurance policy for my kids and I. Alex went above and beyond looking for quotes and answering questions. Thank you Alex

Jackie R.

5/5

Been with them for years . Always get a good price ,good insurance and never had a problem with getting any kind of help from the employees that work there. I really appreciate this place.

Ashley W.

1/5

Never call the Round Lake location. Absolutely unprofessional rude and snotty workers! Called to make a payment on an existing policy, the worker “couldn’t find” the policy with the name of the person, the name of the company, or the phone number. Yelled at me that she couldn’t help, Hung up on me and ignored the call back. Called Waukegan location and the gentleman helped within 3 minutes. Don’t waist your time with round lake.they never send the policy cards, have terrible attitudes and ignore your call when you try to make a payment.

ulises O.

1/5

Unprofessional costumers service. Disrespectful. Definitely needs training in costume service or different job that does not require costumer service. Meijers down the street is hiring stockers overnight! In my opinion the ladies at that location should apply. The owner of the company very nice and professional.

Ultra H.

1/5

There is a very very rude woman working here its obvious that the complaints under me are some people that dealt with her as well , I'm sure her name is Maria but I won't be sure until next time I visit, she is constantly acting rude and unprofessional, hostile , will Refuse to look up you're past information bc she doesn't like being told what to do . She without a doubt is looking for issues and only acts this way when her boss is not in the office. Wicked

X K.

5/5

Senthia working out of the Round Lake Beach location is the best Insurance agent that has ever helped me with my insurance policy. She’s very knowledgeable, informative, and she has very great customer service. She makes time to answer all your questions that you need answers. She’s even dedicated to stay later to make sure that you will have everything you will need to be insured. Senthia is bilingual as well. 10 out of 10 for going above and beyond. I highly recommend you ask for her. You will be 100 percent satisfied with her helping you. Everyone in her office are very friendly and they all have great customer service. My insurance agent Senthia is my number 1 pick 👍🏽👍🏽

Robert B.

5/5

I kept forgetting to pay my insurance. I asked Cynthia to call me on this date and she did. Cynthia is a asset to this company. This company is a well oiled Team. Never had a problem. Thank you Alamo and all employees, keep up the Great work

Magdalena O.

1/5

Rude and unprofessional Street talk costumer service. The owner of the company the is the only professional person at this company/place. Would love to see professional staff not “ disrespectful girls with not much education only passed insurance license.