Alfa Insurance - The Vail Agency - Birmingham, Alabama

Shannon Wiley

Nothing but positive comments about this agency! After being with another insurance company for 20+ years, Ashley made the transition very easy and made sure we got the best rates possible! Always quick to respond to any questions, very helpful and a pleasure to talk with. Would definitely recommend to anyone!

Courtney Hickman

Lorie Bailey with the Vail Agency helped us so much with our homeowners insurance and our flood insurance. Another carrier had dropped us and not only were they able to write us a great policy, it was cheaper than then company that we used before. Customer service is top notch! She is always just a call or email away with any questions.

_Underestimated_

I wanted to take a moment to express my deepest gratitude to Alfa Insurance - The Vail Agency for their outstanding service over the years. I would especially like to thank Ashley Petrus for her hard work and dedication, which have truly made a difference for us.

Though Alfa does not typically write commercial auto policies, the exceptional service they provided to our owner during a difficult time led them to create a special policy for us. Their willingness to go above and beyond during such a critical moment speaks volumes about their commitment to their clients.

Thank you, Ashley, and the entire team at Alfa Insurance - The Vail Agency, for your exceptional support and professionalism. We are grateful for everything you've done!

dee young duncan

Lorie at Vail Agency is amazing! She was professional and responsive and took the time to explain everything clearly. Her personalized service made the process easy and stress-free. I highly recommend her to anyone seeking a top-notch insurance agent!

Benji Wilson

The Vail Agency is the proven choice for Insurance needs. My family was not just looking for insurance but more a relationship of an agent and team that could help us with anything we need. Jacob and team have gone above and beyond to do what they said they would, communicated to us throughout the entire process, and provided exceptional service. Highly recommend!

Hallie Fincher

I recently switched several policies to Alfa and Lorie Bailey on the Vail Agency team was very helpful and answered all my questions. She was responsive and easy to work with and helped me select the best coverage for me and my family. I recommend reaching out to Lorie to help with your insurance needs.

Brice Jackson

Jacob and his team are hands-down. The best group I’ve worked with for my home and auto. Were able to save a little bit and have tons of extra coverage for our vehicles. I definitely recommend having Jacob run the numbers to see how he can help you.

Vicki Ricke

Alfa has always taken good care of us from a destroyed camper claim, needing a new roof and to walking us through claims on vehicles. Today Ashley Petrus came through for me again by getting a last minute homeowners policy in effect with such efficiency. Jacob Vail has a great team in place and I love that I can call and get things done so quickly with them!