Associated Bank - Carpentersville, Illinois

Introduction

Nestled in the heart of Carpentersville, Illinois, Associated Bank stands as a beacon of financial reliability and customer-centric service. Situated at 7675 Miller Rd, this branch offers a wide array of banking services, tailored to cater to the diverse financial needs of the community. With a commitment to excellence and a passion for community engagement, Associated Bank has been serving the residents of Carpentersville and its surrounding areas with distinction.

Main Services

• Personal Banking: Associated Bank offers a range of personal banking services, including checking and savings accounts, designed to manage your day-to-day financial needs. They provide options like the Associated Bank Free Checking, which requires no minimum balance and comes with a free Visa debit card.
• Business Banking: For local businesses, Associated Bank offers comprehensive business banking services, from business checking and savings accounts to commercial loans and lines of credit. They also provide payroll services, merchant services, and treasury management solutions to help businesses thrive.
• Lending Services: Whether you're a first-time homebuyer or looking to refinance, Associated Bank's mortgage lending team can guide you through the process. They also offer home equity loans, personal loans, and auto loans to help you secure the funds you need.
• Financial Planning: Associated Bank's team of financial advisors can provide you with personalized financial planning services, helping you navigate retirement planning, investment strategies, and wealth management.
• Online and Mobile Banking: For added convenience, Associated Bank offers online and mobile banking services, allowing you to manage your accounts, pay bills, transfer funds, and deposit checks from anywhere at any time.

Location and Access

Associated Bank's Carpentersville branch is strategically located at 7675 Miller Rd, IL 60110, in the heart of the village. The branch is easily accessible from major roads like Route 31 and I-90, making it convenient for both residents and commuters. The bank is situated in a bustling commercial area, surrounded by other retail stores and businesses, providing ample opportunities for shopping and dining nearby.

For those who prefer to bank on the go, the branch offers a drive-through service, allowing you to conduct your banking needs from the comfort of your vehicle. Additionally, the bank provides ample parking space, with designated spots for wheelchair-accessible parking. The branch is also wheelchair accessible, with an entrance that accommodates individuals with mobility impairments.

Featured Characteristics

• Multilingual Staff: Associated Bank is committed to serving the diverse community of Carpentersville. The branch employs multilingual staff who can assist customers in multiple languages, ensuring that everyone feels welcome and understood.
• LGBTQ+ Friendly and Transgender Safe Space: Associated Bank is an inclusive institution that welcomes and serves all members of the community. The Carpentersville branch is proud to be an LGBTQ+ friendly space and a transgender safe space, ensuring that all customers feel valued and respected.
• Community Involvement: Associated Bank is deeply rooted in the Carpentersville community and actively participates in various community initiatives. The bank supports local charities, sponsors community events, and encourages employee volunteerism to make a positive impact on the lives of residents.

Practical Information

• Branch Hours: The Carpentersville branch is open Monday through Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 12:00 PM. The drive-through service is open Monday through Thursday from 8:30 AM to 5:00 PM, Friday from 8:30 AM to 6:00 PM, and Saturday from 8:30 AM to 12:00 PM.
• Phone Number: You can reach the Carpentersville branch at 755-13595.
• Website: For more information about Associated Bank's services and to access online banking, visit their website.

Positive Aspects from Reviews

Associated Bank's Carpentersville branch has received overwhelmingly positive reviews from its customers. One recurring theme in the reviews is the exceptional customer service provided by the bank's staff. Many customers have noted the kindness and helpfulness of the employees, with one reviewer stating, "The gentleman who assisted me at the bank was so kind and quick with what I needed done for the day. He even provided me some helpful information without me asking. Great customer service!"

Another aspect that customers appreciate is the bank's accessibility and convenience. The branch's central location, ample parking, and wheelchair-accessible facilities make it an attractive option for customers seeking a hassle-free banking experience.

Lastly, customers have praised the bank's wide range of services and competitive rates, with one reviewer commenting, "I have been a customer for many years and have always been satisfied with the services provided. The rates are competitive, and the staff is always friendly and helpful." This testament to the quality of services offered by Associated Bank further solidifies its reputation as a trusted financial institution in the Carpentersville community.

👍 Reviews of Associated Bank

Megan T.

5/5

The gentleman who assisted me at the bank was so kind and quick with what I needed done for the day. He even provided me some helpful information without me asking. Great customer service!

BISHOP G.

5/5

My phone inquiry was responded to in a personable and professional manner. Sergio, the branch manager, appeared interested in resolving MY problem. Unfortunately, I had to close an account, and was seriously regretting this decision during our interactions. I was highly impressed by the service of this institution. I would strongly recommend Associated Bank, especially, the branch at 7675 Miller Rd managed by Sergio.

Shefali S.

1/5

Worst bunch of ppl ever! I went in and asked James the guy who assisted me about new account enrollment since there was only 2ppl in the bank I should have known no one wants to bank there. He set me up with all that was necessary for $150 promotion. Then he forgot to have me sign something and called 3x a day and said he will have his manager stop by my house to get the paper. HOW PROFESSIONAL! then I called Rhonda at Bartlett bank to make sure this guy set me up well coz he didn't seem professional. She said yes but up the direct deposit so u don't accrue fees. So I did. Then, Rafael the drama queen comes along and says he has made a decision that I have passed my time limit and associated will not credit $150 even though it is their employees' error. I asked for his boss Ernesco Guillen who says he the man in midwest and he agrees eith Rafael. TRUST ME! WHEN THERE R SO MANY AWFUL UNPROFESSIONAL PPL IN ONE ORGANIZATION U DO NOT WANT TO BE A PART OF IT. Maybe my outcome after 3months of doing what I was told by their employees to get the $150 promotion would be different if I was Mexican. Who knows!

M

1/5

Good bank but the manger is a new one she is rude how she talk to people wont let u finish a sentence.. Not same guy the the said in other post ...

Chris V.

5/5

When handling my transaction as a customer the Associated Banker was professional and kind. Thank you.

Victor V.

1/5

You don't even answer the phone it goes to their hotline

Chef A. O.

5/5

Eugene V.

5/5