Bank Independent - Moulton, Alabama

Introduction

Nestled at the heart of Moulton, Alabama, Bank Independent (BI) serves as a beacon of financial stability and community commitment. Located at 22899 AL-24, this full-service bank is dedicated to providing personalized banking solutions to its customers. With a robust suite of services, convenient location, and a customer-centric approach, Bank Independent has solidified its reputation as a trusted financial partner in the region.

Main Services

• Personal Banking: BI offers a range of personal banking services to cater to diverse needs. These include savings and checking accounts, certificates of deposit (CDs), individual retirement accounts (IRAs), and health savings accounts (HSAs).
• Business Banking: The bank provides tailored financial solutions for businesses of all sizes. Services include business checking and savings accounts, loans, lines of credit, and merchant services.
• Loan Services: BI offers a comprehensive suite of loan services, from mortgages and home equity loans to auto loans and personal loans. They also provide business loans, including SBA loans and commercial real estate loans.
• Online and Mobile Banking: For customers seeking convenient banking solutions, BI offers online and mobile banking services. These include online bill pay, mobile deposit, and online account management.
• ATM Services: The bank has a network of ATMs throughout the region, providing customers with quick and convenient access to their funds.

Location and Access

Bank Independent is situated at 22899 AL-24, Moulton, AL 35650, United States, in the heart of the city. The bank is easily accessible from major roads and highways, including US-72 and AL-157. It is also close to several local attractions and businesses, such as the Moulton Historic District and the Moulton Public Library.

Transportation to the bank is convenient, with several public transportation options available nearby. The Moulton Bus Terminal is just a short distance away, and the bank is also served by several local bus routes.

For those who prefer to drive, on-site parking is available at the bank. The parking lot is spacious and well-lit, ensuring customer safety and convenience. The bank also offers wheelchair-accessible parking for customers with special needs.

Featured Characteristics

• Drive-Thru Services: BI offers drive-thru services for customers who prefer to conduct their banking transactions from the comfort of their vehicles. This service is particularly useful during inclement weather or for customers with mobility issues.
• Wheelchair Accessibility: The bank is designed with accessibility in mind. It features a wheelchair-accessible entrance and wide, clear aisles to accommodate customers with mobility challenges.
• 24/7 ATM Access: BI's ATM services are available 24/7, ensuring that customers always have access to their funds, even outside of regular banking hours.
• Community Involvement: Bank Independent is deeply committed to the communities it serves. It actively supports local charities, schools, and events, demonstrating its dedication to community development and growth.

Practical Information

• Business Hours: The bank is typically open from 9:00 AM to 5:00 PM from Monday to Friday. However, these hours may vary due to holidays or special events. It is recommended to check the bank's website or contact them directly for the most up-to-date information.
• Contact Information: Customers can reach Bank Independent by phone at 256-216-3763 or via email through their website's contact form. The bank's website can be found at www.bibank.com.
• Online Banking: For customers who prefer to manage their accounts online, BI offers a secure and user-friendly online banking platform. This service allows customers to view their account balances, transfer funds, pay bills, and more, all from the convenience of their own home.

Positive Aspects from Reviews

Bank Independent's Google My Business page boasts an impressive average rating of 4.8/5, with 50 customer reviews. Several positive aspects emerge from these reviews:

• Customer Service: Many customers praised the bank's excellent customer service. They commended the staff for their friendliness, welcoming demeanor, and willingness to help. One customer, Simona, highlighted the smooth and quick account opening process she experienced, thanks to the helpful and friendly staff.
• Convenience: Several customers appreciated the bank's convenient location and hours of operation. They found the drive-thru services particularly useful for quick transactions. One customer noted that the hours were great, indicating that the bank caters to their busy schedule.
• Efficiency: Customers highlighted the efficiency of the bank's services. They praised the quick account opening process and the speedy transaction times. One customer, for instance, described their visit as very fast and smooth.

In conclusion, Bank Independent at 22899 AL-24, Moulton, AL 35650, United States, stands as a testament to community banking done right. With a comprehensive suite of services, a convenient location, and a customer-centric approach, it is no wonder that BI enjoys such positive reviews and a strong reputation in the region. Whether you are a personal banking customer or a business owner seeking financial solutions, Bank Independent is worth considering for your banking needs.

👍 Reviews of Bank Independent

Dillon G.

5/5

Very fast visit very friendly place to go great experience overall

Joseph T.

5/5

Simona was very welcoming and friendly, she made opening the account very easy, quick and smooth. Thanks for your friendly, kind help.

Eric I.

5/5

Very nice people & hours are great..not if you’re an employee

Michael C.

5/5

Friendly folks care about what you need and try to help you as quick as possible very good people

Rae B.

2/5

No one would answer the phones, it simply kept repeating over and over sales pitches. Had to drive up there to get business taken care of, business that can't be done through the app.

The young lady ultimately got it taken care of for us, but she was not the friendliest.

I generally use the Moulton branch where everyone is very friendly.

Won't be returning to this branch.

Wendell H.

5/5

My experience with the Lawrence location Bank Independent just Wanda Alexander very professional prompt it has a friendly Spirit very knowledgeable about her job and quick I will most definitely recommend Bank Independent someone that just looking for a good Bank 🏦 and with really knowledgeable bank tellers

Lindsey L.

5/5

The East Lawrence branch has the sweetest tellers I have ever met. Everyone there is super helpful and always accurate, in my experience.

Raymond L. F.

5/5

Excellent service