Bank of America (with Drive-thru ATM) - La Quinta, California

KURT G.

I visited this location for the first time about a week ago, and many of the Google reviews I read just now are absolutely true. I met with Maggie Moreno to assist me with my new BofA CC. She was unequivocally the rudest and most unfriendly bank representative I met in my over 50 years on this earth. Why this institution employs this woman is beyond me. She was literally hostel towards me from the first moment for no reason at all.

William T.

I have been helped by Maggie several times at this branch and she is amazing. She is friendly, knowledgeable and efficient. I use this branch the most because of Maggie. I've never been disappointed.

Rene S.

Since they cut staff like most corporations, all for the benefit of profit, it does many no good to visit this brick and mortar location with their current hours. Remember the days of later closure times and Sarurday service! I have better service at Ally bank if I have a hard enough time trying to visit this location with their hours.

Renee H.

I have a problem with not receiving checks I ordered. Cannot get alive person on the phone. No customer service !!

Erik C.

Some of the staff at this branch are quite rude when asked any questions beyond the very basic of transactions at the windows. There are a few good people working there, however the general attitude towards customers is irritation and disdain for them bothering the employees. This includes the the non-teller staff(loan agents). I wish the more professional ones were able to influence the rude ones. But that doesn't appear to be how that works.

gary W.

The way Bank of America has treated their customers without notifying of the constant changing of hours and operating days. Very frustrating trying to do banking when they are closed. Looking at another banking service center that is more consistent with openings. Its a shame they do have good staff at this location.

Steven K.

There are lines between 03:00pm to 05:30pm so go before or after if you're in a hurry. There are 3 ATM Machines at least 2 of them are always working. The Tellers are typical bank tellers, not there to share a laugh, just doing a job and doing it well.
I like Bank of America, and I like this location as well, I have been banking at this location for over 2 years. They recently underwent a complete change of Tellers. Would love to know the story behind that 🙂

It's a bank, not a restaurant. The staff does a good and accurate job. If anything, they are a little too helpful.

Scott C.

I'm visiting the area as I reside in Oregon. This was my first contact with Bank of America as I was dealing with auto loan. Staff was very friendly and helpful. When I went to deal with teller, a long line of people were waiting with two tellers working. Two more tellers arrived shortly thereafter to deal with 14 in line. I have to say that B of A could probably keep more tellers working but they did a good, friendly job. People in line were complaining like crazy. I see a lot of that down here in this valley with all the rich, spoiled, entitlement attitude senior and middle aged brats roaming about.