Battle Creek Mutual Insurance Co - Battle Creek, Nebraska

Address: 603 S Preece St, Battle Creek, NE 68715.
Phone: 4026752925.
Website: bcmutual.com
Specialties: Insurance company.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot, On-site parking.
Opinions: This company has 85 reviews on Google My Business.
Average opinion: 3.1/5.

📌 Location of Battle Creek Mutual Insurance Co

Battle Creek Mutual Insurance Co 603 S Preece St, Battle Creek, NE 68715

☎️4026752925

For individuals and businesses seeking reliable insurance solutions in Battle Creek, Nebraska, Battle Creek Mutual Insurance Co. presents itself as a noteworthy option. Located at 603 S Preece St, Battle Creek, NE 68715, and reachable at 402-675-2925, the company offers a range of insurance services designed to meet diverse needs. Their website, bcmutual.com, provides further details on their offerings and company information.

About Battle Creek Mutual Insurance Co.

Battle Creek Mutual Insurance Co. operates as a dedicated insurance company, focusing primarily on providing coverage to residents and businesses within the Battle Creek and surrounding communities. They distinguish themselves by emphasizing a local, community-focused approach. This commitment translates to personalized service and a deeper understanding of the specific risks faced by those they serve. The company's history is rooted in serving the needs of this particular region, contributing to a strong reputation built on trust and reliability. They understand the unique challenges presented by the local environment and tailor their policies accordingly.

Key Features and Services

Comprehensive Coverage Options: Battle Creek Mutual Insurance Co. offers a variety of policy types, including auto, home, farm, and business insurance. They continuously adapt their offerings to align with evolving customer requirements and industry standards.
Local Expertise: As a locally based company, they possess extensive knowledge of the regional risks – from agricultural concerns to weather-related hazards.
Customer-Centric Approach: The company prioritizes building strong relationships with its clients, providing attentive and responsive service.
Competitive Rates: They strive to offer competitive rates while maintaining high-quality coverage.
Claims Assistance: Battle Creek Mutual Insurance Co. is committed to facilitating a smooth and efficient claims process for their policyholders.

Location and Accessibility

The physical location at 603 S Preece St, Battle Creek, NE 68715, is strategically situated to serve the local community. Beyond its central location, the company is committed to accessibility. The building features a wheelchair accessible entrance and parking lot, ensuring that individuals with mobility limitations can easily access their services. On-site parking is also available, providing convenience for clients and staff alike. The company’s commitment to inclusivity is evident in these design choices.

Customer Feedback and Reputation

Battle Creek Mutual Insurance Co. maintains an active presence on Google My Business, where it has garnered 85 reviews. The average customer opinion stands at 3.1 out of 5 stars. While the average rating suggests room for improvement, the sheer volume of reviews indicates a significant number of customers have experienced the company’s services. It's advisable to review these reviews to gain a comprehensive understanding of customer sentiment regarding the company’s strengths and areas for development. Analyzing the range of feedback – both positive and negative – offers valuable insights for prospective clients and the company itself.

Additional Points of Interest

Website Resources: The company’s website, bcmutual.com, provides detailed policy information, application forms, and contact details.
Community Involvement: Battle Creek Mutual Insurance Co. likely participates in local community events and initiatives, further solidifying its commitment to the region.
Financial Stability: (While specific details may require further investigation) As a mutual insurance company, Battle Creek Mutual Insurance Co. is owned by its policyholders, which can contribute to long-term stability and a focus on customer value.

In conclusion, Battle Creek Mutual Insurance Co. represents a viable option for individuals and businesses seeking reliable insurance coverage and personalized service in Battle Creek, Nebraska. Their commitment to accessibility, local expertise, and customer-centric approach positions them as a valuable resource within the community. Potential clients are encouraged to explore their website, contact the company directly, and consider the feedback of existing customers to determine if Battle Creek Mutual Insurance Co. aligns with their specific needs and priorities. The company’s focus on being a trusted partner within Battle Creek underscores its dedication to the long-term well-being of its clients and the community.

Key Contact Information:

Address: 603 S Preece St, Battle Creek, NE 68715

Phone: 402-675-2925

Website: bcmutual.com

👍 Reviews of Battle Creek Mutual Insurance Co

Battle Creek Mutual Insurance Co - Battle Creek, Nebraska

Kellie M.

1/5

If I could give no stars I would. This insurance company is ridiculous and so are their employees. Kelly is so unprofessional. I had Battle Creek for both home and auto. Long story short, an incident happened in a parking lot accusing to be with one of my vehicles, even a detective stated she didn’t believe my vehicle caused the damages. It was clearly a white vehicle or something white that did the damage and my vehicle is black plus measurements are off! If I felt my vehicle did this damage I would 100% claim that, but it wasn’t. Avoid this company!

Alexis B.

1/5

This company is a joke. My husband inquired in 2023 to ASK what kind of water damage was covered for the house. Instead of getting questions answered, they opened an insurance claim. He told them no, I don't want to file a claim, and so they closed it but left the damn claim on my report. I owned the house from 2020-2024. My husband and I were married in 2022 and the "claim" was filed in 2023. The claim was listed under his name even tho he wasn't listed on the policy. Tried to figure it out with battle creek because now I own a new home and I'm shopping for new insurance and because of the bullshit with battle creek, new insurance rates are skyrocketing upwards of $13k PER YEAR.

Which is absolutely ridiculous. Their customer service is not mannerable and incredibly rude.

james M.

1/5

Never really had an issue until now. We've had this company for many years for out home owners insurance, made one claim on our roof in 2010. Nothing else since. Rates for the year keep rising, which we get, especially this year with the storms, so we accepted that as a thing that happens. The issue is, they told us that our rate was going to almost double to reinsurance when our policy ends in November, as their "calculator" claims it would cost 425k to rebuild our house if it was a total loss, which we challenged as it we had it professionally assessed a year ago and it only came back at 120k for value. They requested photos, which were provided. Now they say they will not renew because the siding is old and is beat up in spots (it's aluminum siding that has been on this house since before we bought it back in 2006) we tried to have it redone with the roof in 2010 but they said it wasn't bad enough to redo at that time. So after years of auto pay, dealing with rate hikes and only 1 claim total in 18 years they are declining to renew. They haven't returned any calls to explain or figure out a course of action to keep our business. It seems they only want brand new homes and no potential claims to line their pockets more. They were glad to keep pocketing our mo they premium but as soon as we started to ask questions or challenge the constant price hikes, they decided that they can't keep our coverage. Seems shady as hell, we will definitely be co tactics g the insurance board and BBB about it. I'd have to agree with the other reviews now and horror stories I've heard. Avoid this place if you can

Amanda W.

1/5

If I could give negative stars I would. STAY AWAY from Battle Creek. At the worst time in my life I needed my home owners insurance company. We had two trees fall on our house and a pipe burst. The process was nothing short of a nightmare. 3 months into this situation and we still don’t have all the money from the claim. The insurance company refused to pay for the bedroom directly below the tree fall and hole in the roof, but payed out water damage on the entryway. There was zero communication on our claim numbers or if they had been approved. It took the contractors weeks of calls to follow up on their bids with no communication from insurance. Our kids had to move out during the process and are still displaced. Our house was completely taken down to studs on the main level and the two upstairs kids bedrooms. Finally 3 months later and we thought the nightmare was over, only to find out the last check the insurance company sent over had a stop payment on it after it was deposited. The crew has stopped work once again because the funds for a deposit are not paid. We have contacted the Director multiple times with no answer. Save your family the hassle and go somewhere else for coverage.

dustin L.

1/5

If it was possible to give them a negative star I would. They are absolutely ridiculous. Watch your deductible because they will jump it to 5k without your knowledge. Their adjusters are horrible. Told me to make a temp repair and file a claim later. When I filed they told me they would replace the section of roof I had made temp repairs to but my deductible was 5k now. How convenient is that.

Alyssa M.

1/5

After one accident, they dropped us from our insurance policy. When we asked the agent why, he said they are very sensitive about anything happening. Apparently they are fine with you paying them money every month but the minute you need to use your insurance, they drop you. Such a scam.

Pamela F.

1/5

I was the driver of the silver Honda crv. The other driver has Battle Creek Insurance, DESPITE a police report stating where the damage was done to both cars, that the driver of the other car "thought" she had clear access to my lane (I was in the left lane of a 2 lane road) their denial states that their client had COMPLETED her lane change & I struck her from behind. I have repeatedly tried submitting photo's & talking to them to explain the fact there is no way I could have hit her car like that and the only response I got was to hire a lawyer. I am not asking for medical I am just asking for my car to be repaired. Look at the pictures & tell me how I could have struck them from behind!

brett E.

1/5

The obsolete worst company that I have ever had the displeasure of doing business with. 48 hours after signing up and paying my premiums I was notified that they would not be providing me with insurance, leaving me totally uninsured. They will not answer any of my questions or explain why the decision has been made to cancel my coverage in the middle of a policy term. I feel that their actions are dishonest and illegal. Please do not do business with this horrible company.