Carl Marx & Associates, LLC American Family Insurance - Thornton, Colorado

Mike M.

I don’t often write reviews, but I felt compelled to share my experience. After recent storm damage, we needed to file a roof claim, and Carl’s support was exceptional. His responsiveness throughout the process was impressive, and he went above and beyond to educate us on our policy coverage and the claims process. In today’s world, finding an agent as dedicated and service-oriented as Carl is truly invaluable.
We are incredibly grateful for his professionalism and continued support.

kayla C.

Carl Marx and Team with American Family Insurance is the best. I have been with American Family for 20 years now. They always take their members needs into account. They don't attempt to upsell their members to sign up for un-needed insurance. My agent is Susan Gross, she keeps an eye of my coverages and gives me call ensure that all is well. Recently, I purchased a new home and everyone how who stressful that is. She relieved me alot of stress by talking to the Tite Company to make sure all insurance paperwork has been successfully completed. Carl impowers his Team to take care of their members. They are the best. thank you Carl & Susan

Claudia S.

I was recommended by a friend to call Carl Marx for home and car insurance. He saved me $1217 a year! I signed up for low mileage usage which gives me a check back every month. Carl was very patient with all my questions. He explained every line in comparing my former insurance to American Family's quote. You can't go wrong calling Carl.

Tom W.

Carl Marx & Associates, 6 out of 5 stars. Carl made the difference in saving us a significant amount of money with coverage better aligned to our needs. I was using esurance and thought the ability to change my own coverage at will was a benefit along with what I expected to be better rates. After several years I thought my rates were out of sync with the industry and had Carl quote my auto and home policies. Not only was I significantly over paying, the coverages I had were not in sync with what I needed. He was able to quote both home and auto with coverages that would benefit me more than my esurance coverage, and in addition added an umbrella policy that would help protect us financially. We have more coverage, in the right places, and even he was surprised that it saved us a significant amount of money. It took a significant effort on Carl's part to create the package, go through the details of what we needed, and provide a quote. It was well worth his efforts as the benefits were seen on our side, and he now has our business.

Fast forward a couple more months and we were affected by a hit and run driver. Carl provided simple and sound guidance for working our claim through American Family with information on what we needed to provide, and it resulted in receiving a better payment for our wrecked vehicle having the knowledge to know we should share our maintenance history of the vehicle with the claims adjuster.

Andrew S.

Carl and his staff have been such a great team to work with. They were very responsive to all of my inquiries and always had an answer to my many questions. The process for signing up with their insurance was very smooth and professional. The whole experience made it worth while to make the switch on over. I would definitely recommend giving them a chance!

Raini

Excellent Agent!

I am grateful that Carl is my AMFAM insurance agent.

He has always made a point to ensure that I have the right insurance for my specific needs at an affordable price.

His integrity is who he is and what he brings to the agent/client relationship. He is knowledgeable, personable, thoughtful, efficient, and exhibits a genuine willingness to assist.

Carl has always made me feel valued.

Exemplary human being who is dedicated to his clients and the quality of the service he provides.

He has earned my trust over the years and I appreciate the opportunity to recommend him to anyone who is in need, not only of insurance coverage, but of a trusted and unique experience.

Matt C.

Carl is a great Agent and really cares about his customers. He has always gone above and beyond to help us in any situation we needed. He has always gone that extra mile to help us and we really appreciate all his done.

Susan A.

This office is great I’m a single mother who works hospice & car giving for individual who need care and having insurance is very important Susan always goes the extra mile to ensure I’m always taking care of thank you