Dallas County Adjusters Inc - Balch Springs, Texas

Curtlee N.

Horrible business, rude people and they tried charging me $50 to retrieve my personal belongings. I called the police and got my stuff back with no charge.

Jennifer F.

Went to get the property from my car today and didnt get my fishing pole back or my fast charger usb car charger thing

Katie T.

This company offered my fiancé a job here. He is a tow truck driver. He spent an hour with the gentleman going over the computer system, how the business works, everything. My fiancé calls and tries to get ahold of them later, do you think they answer? No. They don’t return a single phone call. Why waste our time and yours? At least have the respect to call someone back and say you are no longer interested in hiring them. Super unprofessional. Thank you for nothing.

love M.

The most heartless group of people i ever met. After sitting outside waiting HOURS in temperatures over 105 degrees for them to do paperwork to release my belongings they gave me what they wanted me to have in a big black trash bag. Of course i was missing stuff but they make you sign paperwork prior to releasing your stuff so there was nothing i could do about it. I made my appointment in advance so why wasnt the paperwork ready when i got there? They are just so inconsiderate and lack empathy. I hope they all suffer in life for how they treat people going thru a difficult time.

Joe S.

I recently had the opportunity to deal with Summer and Jose at Dallas Adjusters Inc., a recovery company, and despite the inherently unpleasant nature of their work, I must say that my experience with them was outstanding. Their honesty and dedication to customer service truly set them apart.

Summer, in particular, left a lasting impression on me with her sweet demeanor and impeccable customer service skills. She was not only helpful but also patient, which is a rarity in this line of work. She took the time to address my concerns and made sure I was comfortable with the entire process.

Jose, on the other hand, is incredibly assertive and always willing to go the extra mile to check things for you. He ensures that your personal property is handled with the utmost care and attention, leaving you with a sense of security during an otherwise stressful situation.

What truly impressed me was the fact that when I came to collect my personal belongings, including sensitive items like credit cards, wallet, and even my firearm, everything was accounted for. It's a relief to know that you can trust Dallas Adjusters Inc. to handle your possessions with care and responsibility.

The only minor drawback is that they hand over your belongings in a plastic bag, which, while functional, may not be the most elegant solution. Additionally, for safety reasons, you can't go beyond the window, which can make the experience slightly less accommodating in terms of privacy and comfort. However, I understand that these precautions are necessary in their line of work.

In conclusion, Summer and Jose at Dallas Adjusters Inc. are true professionals in their field. Their honesty, dedication, and exceptional customer service skills make them a standout choice in an industry that often lacks such qualities. If you find yourself in need of their services, you can trust them to handle your personal property with care and respect.

PS: One important note to add when dealing with Dallas Adjusters Inc. is that you must ensure that a third party has sent your name to collect your property. Failing to do so may result in legal issues that could prevent you from recovering your belongings. It's crucial to follow the proper procedures and ensure that the necessary authorization is in place to avoid any potential complications in the process. Dallas Adjusters Inc. takes these legal matters seriously, and adhering to their guidelines is essential for a smooth and trouble-free experience.

Jacob O.

The tow truck drivers throw a tantrum worse than a 3 yr old. If you see them harassing you (he cut me off) call 911 and don’t let them leave, get a picture and video for proof. LITERALLY TALL CHILDREN IS ALL THEY ARE

Go G.

Horrible experience. They stole money from my vehicle and the manager didn’t even bother to talk to us.

Geoffrey C.

Won’t answer phone. Will wrongfully repo your vehicle.