Divide Insurance Agency - Fair Oaks, California

Address: 10235 Fair Oaks Blvd, Fair Oaks, CA 95628.
Phone: 69610553.
Website: divideinsurance.com
Specialties: Insurance agency.
Other points of interest: Wheelchair accessible entrance, Wheelchair accessible parking lot.
Opinions: This company has 4 reviews on Google My Business.
Average opinion: 4/5.

📌 Location of Divide Insurance Agency

☎️69610553

Divide Insurance Agency, located at 10235 Fair Oaks Blvd, Fair Oaks, CA 95628, is a reputable and professional insurance agency that has been serving the community for many years. With their dedicated team of experts, they specialize in providing comprehensive insurance solutions to meet the diverse needs of their clients.

The agency's specialties include a wide range of insurance services, catering to both personal and commercial clients. Their expertise spans across various sectors, making them a one-stop solution for all insurance-related queries. The knowledgeable staff at Divide Insurance Agency is committed to understanding their clients' unique requirements and tailoring the best possible insurance plans to suit their needs.

To ensure accessibility for all, Divide Insurance Agency boasts a wheelchair accessible entrance and a wheelchair accessible parking lot. This demonstrates their commitment to providing an inclusive environment for their clients and staff.

With a strong presence online, Divide Insurance Agency can be easily reached through their phone number: 69610553 or by visiting their website at divideinsurance.com. This convenience allows potential clients to access their services from the comfort of their own homes or offices.

Customer satisfaction is a top priority for Divide Insurance Agency, as evident by their 4 reviews on Google My Business, with an impressive average rating of 4/5. These positive reviews highlight the agency's commitment to providing exceptional service and support to their clients.

👍 Reviews of Divide Insurance Agency

Divide Insurance Agency - Fair Oaks, California

JLT

1/5

I had a relationship with an agent in this shop for about a year and a half. At first things were fine - our venues, public places, frequently required special certifications and changes, and, like any other insurance broker, they were understanding about this and took care of alterations quickly and competently.

As time went by, the agent we primarily dealt with seemed incredibly annoyed when the government agencies we worked with asked for changes of address, additional certifications, etc. - to the point of ignoring communication, sending us the same (incorrect) forms over and over, refusing to call or respond to emails, etc.

Now, please understand; I and my government partners were not being capricious in presenting these changes. I was as unhappy as the agent was with the additional time burden, but these were alterations required by city, county, and state government agencies, law, and regulation - without which the charity events I produced could not occur. I doubt she expected her client to cease business simply because it annoyed her, or perhaps she was just unhappy with the charities we were raising money for. Perhaps she did. I'm not sure, and I won't speculate as to her motivation.

The final straw came when the agent forwarded ("accidentally," but more likely purposively passive-aggressively) an entire email thread between herself and the insurer itself, in which she told the insurer how much the client (my company) irritated and annoyed her, how happy that she wasn't going to allow us to renew with her, etc.; this damaged our reputation and was certainly legally actionable, but I'm chalking it up to utter incompetence rather than malicious intent to damage my business and reputation with the insurer itself, who has told me they value our business and want to keep my company as a client.

I already forwarded that email thread to the State Department of Insurance, as I couldn't believe that a professional insurance broker could possibly behave that way. I was an utterly astounding experience, and by far the worst customer service I have ever had the misfortune of being party to.

Estela N.

5/5

Jeremy S.

5/5

Pamela W.

5/5