DJM Insurance - Lakeside, California

Overview of DJM Insurance

Located at 10038 Marathon Pkwy 2nd floor, Lakeside, CA 92040, United States, DJM Insurance offers a comprehensive range of insurance services tailored to meet the diverse needs of its clients. This insurance agency, accessible via 866-961-4570, stands out for its commitment to providing exceptional customer service and accessibility. Their online presence is robust, with a user-friendly website at djminsuranceservices.com where potential clients can learn more about their services and even schedule online appointments.

Key Features and Accessibility

DJM Insurance prides itself on its wheelchair-accessible entrance and parking lot, ensuring convenience for all customers, including those with mobility challenges. Moreover, they offer onsite services, which means that customers can receive personalized assistance directly at their location, making the process of securing insurance coverage more straightforward and accommodating.

Customer Service and Specialties

The company's dedication to customer service is evident in the numerous positive reviews it has garnered, particularly on Google My Business. With 83 reviews and an average rating of 5/5, DJM Insurance has clearly made a significant impact on its clientele. Chris Alley, a key figure at the agency, is renowned for his exceptional customer service and prompt response times. His team is equally commendable for their helpfulness and efficiency, ensuring that all insurance needs, from basic to complex, are met with professionalism and care.

Recommendation for Potential Clients

For anyone in search of reliable insurance solutions, DJM Insurance is highly recommended. Their ability to cover a wide spectrum of insurance needs, coupled with outstanding customer service, sets them apart in the competitive insurance industry. The fact that they offer both onsite services and online appointment scheduling demonstrates their commitment to flexibility and convenience. Moreover, the accessibility features ensure that everyone has an equal opportunity to engage with the company.

👍 Reviews of DJM Insurance

Brother R.

5/5

Chris and the team have been exceptional in customer service and are always prompt in response to any of our insurance needs. Grace Professional Services is our company that they service

Irma C.

5/5

Chris Alley has great customer service, he is very courteous and responds quickly to my questions. DJM insurance was able to cover all our insurance needs. I highly recommend Chris Alley and DJM insurance services!

Beatriz N.

5/5

Chris is a great broker who always promptly responds to our insurance needs. He has a fantastic team that is very helpful whenever we reach out.

Jared C.

5/5

Chris was extremely helpful with setting up my new general liability policy. He was even more helpful by getting me bonds for multiple states/ cities to ensure I remained compliant, and for an incredible rate! The team at DJM are very responsive and respect your time by getting you everything you need as quickly as possible. It is an awesome experience partnering with this company and I plan to stay with them for years to come!

B P.

5/5

So far so good! Chris took his time with me and explained everything until I understood. He was very professional & personable. I feel like he listened and took care of us! Good positive vibes!

Catherine P.

5/5

DJM Insurance gave me a great quote on my contractor's general liability insurance. Not only was it more than $200 / year under my previous carrier, the coverage was more comprehensive. Excellent staff to work with, they really took their time to explain all the benefits and were never "pushy" with sales tactics!

Michael T.

5/5

I do not have the pedigree with the company to express my full customer review... What I CAN say, however, is that I appreciate how well Chris Alley was “versed.” As a company, he was your representative in this case and he absolutely crushed it...
He is struggling with things at home and he is still helping me with every question I have had up to date.
If there is one thing I know... companies need more people like him to have that overzealous drive and integrity... he helped peer review a few things that are almost outside of his line of work... I absolutely cannot express this enough... I am forever grateful and look forward to developing a great business relationship.

lindsay F.

5/5

Djm is the best! Love Chris Alley, he has been so on top of it and so helpful!