Eugene C Yates Insurance Agency - Sacramento, California

Sandra Zetter

I've had coverage through Eugene Yates Insurance for quite a few years now. I've always been impressed with their service, always super quick to respond to me whether it's to add a driver, add/change a car, or request a document so I can drive for a field trip. Everyone I've worked with is super nice, helpful, and they take the time to explain any changes! I'll even get emails and / or letters explaining why a certain change has occurred, and as always to call with any further questions. I would for sure recommend this company for all your insurance needs!

Tom Pinocci

My wife and I have been with Yates Insurance for over 25 years. We have our cars, home, and umbrella policies with them. Over the years we have been solicited by other insurance agencies. We would never leave Yates Insurance because of their world class service. Mike and Asley are awesome. They just helped my son with his home and car insurance policies. Great team. Great insurance agency.

Rachel Montanez

The team at Eugene Yates Ins Agency is awesome. I've been a client for 20+ years (auto & homeowners) and I've always found them to be responsive, professional, and more importantly, VERY FRIENDLY. Luz contacts me every year to review my policies and see if I have questions or would like to make changes. I appreciate her efficiency and great customer service. I don't worry about my insurances because I know I'm in good hands.

Ekram Farhad

Ashley is an exceptional, who provided me with outstanding service. Her approachable and friendly demeanor made discussing my auto insurance needs comfortable and easy. Ashley's willingness to assist and her helpful nature made the process of obtaining an insurance quote seamless. I highly appreciate her professionalism and the support she offered throughout. Ashley is an invaluable asset to the insurance industry, and I would strongly recommend her to anyone seeking insurance guidance.

George Lau

Time flies for it has been over a decade of having all of my property coverages with Eugene Yates Insurance! In retrospect, I could vividly recall the frustrations of dealing with my previous insurance broker located in Los Angeles- my phone calls took forever to be returned, some of the coverages were totally unnecessary etc.!
However, the employees at Yates are just awesome when it comes to professional services as well as responsiveness to my concerns or inquiries. They have managed over the years to find the best coverages at the lowest price for my multiple insurance policies. I'm so impressed to date that I would gladly provide referrals to Yates Insurance even without any incentives being provided! My service dog Einstein is also currently insured!
Special thanks to Leo especially along with Ashley and Lily with their outstanding assistance throughout the years!

Claire Holt

I could not be more happy with the customer service I received from them. Ashley was the agent who helped me and not only did she save me over $200 a month on my new policy, she also informed me of when I would qualify for the next discount and when we could reevaluate my policy for further savings. She was incredibly helpful. I have sent follow up questions since and always heard back the same day. If you’re shopping for new insurance, Eugene C Yates Insurance are your guys!

Jodi Le

No surprise to see that they have 5 stars. Our family has been with Yates for about 20 years. Actually, they have been with us. They have been there for all of our needs, they know their business, are professional and proactively take care of your accounts! Yes, they have the type of staff who actually reach out to you! They answer the phone, and return emails. It's super service and a rare service nowadays. I can't say enough great things about them. Top notch!

David Kuchinsky

We bought our first home one year ago and had no experience in the world of home insurance. Luz and Eugene C Yates made the whole process so much easier by helping us navigate the different coverage options and helping us select the coverage that fit our individual needs. Luz was always super helpful and responsive and made sure that all my questions were answered. They made the whole experience easy and enjoyable. They provide the personal touch that i really wanted. Luz even remembered specifics about my house and family that we talked about over a year earlier!

I would highly recommend the Eugene C Yates Insurance Agency to anyone buying a home or looking to get a better fit of coverage. Thank you for an awesome, hassle-free experience.