Farmers Insurance - Philip George - Castle Pines, Colorado

Marshall S.

Kayleigh took the time to understand exactly what my insurance needs were and helped to make sure I was covered both in my car and at home. This young woman is what makes this company the #1 rated costumer satisfaction leader when it comes to insurance. Thank you Kayleigh

Mary H.

Growing tired of high insurance costs, I reached out to see what kind of information I could get from this company. After visiting with insurance agent, Kayleigh L. , I found out options that were better and more financially economical for my situation. I appreciate her educating and guiding me to a more comfortable expenditure on insurance which also gave me better coverage! I appreciate her kindness, patience and willingness to help me be able to better my situation. Many thanks!

R J.

I been with farmers insurance over 2 years and they have been very helpful, willing to answer any questions about the home/ auto insurance policies. Erick Holmes was our agent and he gets back very fast and gave us the best quotes according to our needs.

K J.

Eric is my agent at Farmers. This guy explained everything to me and walked me through several different plans as my life circumstances kept changing. We eventually settled on a policy that'll save me about $600 a year. Clutch!

Sunrah S.

Working with Eric I had a great experience.
He is very knowledgeable and his customers service is excellent. He helped me stay within my budget. He listened and answered all of questions. Making me feel comfortable. There was no pressure. I’m definitely going to recommend my friends to Farmers Insurance.

Stephen B.

Kayleigh is amazing, she helped the precious of getting me the coverage I needed, promote this lady! She worked really hard for and I ended up getting multi coverage!

Anthony S.

My experience with this agency was wonderful and keyleigh was wonderful as well she actually went way above what she should have done to find me the best quote for my car insurance it was a very wonderful experience and nice talking to her I highly recommend anybody to go through this agency they would walk a mile to find you the best rates my experience was wonderful and thanks once again Farmers Insurance I look forward doing business with you for many years to come

Michael K.

The perfect storm:

First check for home insurance policy mailed by lender to Farmers Phil George agency by lender 3 weeks early to address given returned undeliverable: Old address

Received IMPORTANT EXPIRATION NOTICE from Farmers stating “Your policy has expired. Your insurance ceased on the Expiration date shown above” in bold red lettering: Terrifying as a home owner

Also in IMPORTANT EXPIRATION NOTICE document: "The mortgagee on your policy has not paid the premium due to keep your policy in force. Please make the payment below to void lapse in coverage". To void the lapse implies it had lapsed: Done, paid online

Second check mailed to address of 10 months for my agent of seven years. Not deposited due to snow storm: Pathetic

Inability of Farmers to use 21st century banking practices to deposit check: Priceless!

Introducing myself by opening with “So your the one causing me so much stress”: Brutally honest if not provocative

Eric Holmes the “Insurance Professional” first words out of his mouth, “You didn’t need to do that” referring to my PAYING THE BILL AS DIRECTED by Farmers to void the lapse in coverage: Scolding the client for paying is very unprofessional & lacks empathy for our situation as we know it to be

Being visibly stressed and on edge in their workplace: Understandable, unavoidable due to treatment right to the end. Yes. Nothing but escalation at every turn

Wondering where we turn now for quality service?: Unknown as of yet

I must say that having been with Farmers since the late 90’s has kept us on my toes. A couple years ago with no warning I noticed in the Farmers app that the home policy was about to increase substantially. The Philip George agency provided what my wife & I considered an excellent 4 hour review of our policy and got us back to a manageable number. There are some very bizarre billable items that we were made aware of like metal etching coverage for $500.? We have vinyl windows and sliding door. And there’s others that I truly don’t get but were resolved then.

I took them a nice box of wonderful pretzels with a cheese sauce & a mustard from Mark Anthony’s in Colorado Springs as a thank you. Still grateful for past experiences. I’m sure you can be treated well in most cases if you use them. I will end with that.