First Call Computer Solutions - Missoula, Montana

mandy S.

I reached out to Conor and his team to help me migrate my email and set up a great system so I could scale my business as needed. They were quick, responsive and always helpful. The best part is that there was no interruption of service, my email continued to flow perfectly. Really happy with the results. I've had a couple of questions since the migration and their help desk is so fast, always listens to the question, solves it and then follows up. It's wonderful.

Lacey K.

MADISON CREEK FURNISHINGS has had a stellar experience with First Call in locating and hiring a new IT service provider. Meg went out of her way to fit into our schedules and setup meeting with the necessary parties to answer our bevy of questions. Every team member we have interacted with so far is friendly, knowledgeable, and genuinely interested in our needs as a business. They worked with us to provide options for only the solutions we need rather than selling us extra bells and whistles. We are excited to begin what surely will be an easy and productive relationship. - Lacey for Madison Creek Furnishings

savannah W.

First Call Computer Solutions was eager to build a standalone website for all of our election information. We worked with a dedicated Web Services Manager who was open to all our suggestions and helped us build a full-service election website that best suited our needs and desires. We highly recommend First Call Computer Solutions, Inc. based on their dedication to producing a high-quality product that meets the needs of their clients in a quick and professional manner.

998SG

We are a business customer. 3 severs & 26 PCs.

The good: Excellent business support. Very knowledgeable and dedicated techs. 24/7 on call support if you need it. Excellent support if you have a server crash or other clear network crisis.

The bad: Very expensive but seems like they are doing all they can to earn their pay; My only real gripe is they are very reluctant to back their hardware sales. If they get you the wrong component (based on their recommendation as technical experts) they will not refund your money if you return it. To be fair we haven't bought anything and returned it lately so I'm not sure how they are handling these cases currently. Usually their recommendations are spot on so this doesn't come up often.

I recommend First Call as an IT service provider for businesses that need robust IT support. If downtime is really expensive for your business I think this is your best option in Missoula. If you are a cottage business who can deal with downtime, it might not be worth the investment for you. Triple check any hardware orders before you accept the contract. If you have a real IT problem that is threatening your business, you will be glad you have First Call.

Montana M.

The business I am happily employed by has used First Call for web design and some support in the past. They are very overpriced compared to other local companies and the quality of work is about what you'd expect from your tech savvy younger family members.

We found there are other options, such as Gecko Designs for websites or Univision for PC support. There are many, many local companies that provide the same services and I have had better luck with the competition.

Annette H.

The staff of First Call are amazing. They have always been there no matter the issues big or small. They work with you to resolve the problem as fast as possible. They are friendly, kind and caring. When I call they see it is me and say Hello by using my name.

Thanks gang for everything and here's to a great continued relationship.

KW J.

They charge insane prices for basic services and are generally average or below average at best at what they do. Some employees are very talented, others are useless.

The sales team will place massive markups on equipment and always bids very high on labor intensive projects.

The management and ownership are more concerned with lining their pockets than anything else.

Average pay here is $10-15 an hour, when the lowest hourly rate they charge is $125.

Notice that the only 5 star reviews are from First Call employees, or employees of BASS Accounting, which is a directly affiliated business partner.

Scott A.

The support team is awesome!!! I had a business problem and the solution took the combination of 3 Office 365 apps working together to solve. First Call was able to deliver. I recommend them above the rest.
Thank you!!!