First Community Insurance Agency - O'Fallon, Missouri

First Community Insurance Agency: A Comprehensive Overview

First Community Insurance Agency is a respected and established insurance provider located in O’Fallon, Missouri. Situated at 8917 Veterans Memorial Pkwy, O’Fallon, MO 63366, the agency offers a comprehensive suite of insurance solutions designed to meet the diverse needs of individuals and families. Their phone number is 69786620, and visitors can explore their services and resources further by visiting their website at midwestagency.com. The agency distinguishes itself through a dedication to personalized service and a broad range of insurance products, solidifying its position as a trusted partner in risk management.

Specialized Insurance Services

First Community Insurance Agency boasts a wide array of insurance specialties, catering to various aspects of a client’s life. They operate as an Auto insurance agency, assisting clients with vehicle coverage options. Furthermore, they are a recognized Health insurance agency, providing access to a variety of health insurance plans. For homeowners, they offer reliable Home insurance agency solutions. They also specialize in Life insurance agency, ensuring financial security for families. Recognizing the needs of motorcycle enthusiasts, they function as a dedicated Motorcycle insurance agency. Finally, they provide coverage for renters through their Renter’s insurance agency services. This extensive portfolio allows them to serve a broad customer base with tailored insurance needs.

Accessibility and Customer-Focused Initiatives

First Community Insurance Agency prioritizes accessibility and convenience for its clients. The agency identifies as a women-owned business, reflecting a commitment to supporting female entrepreneurship. They offer Online appointments, streamlining the process of scheduling consultations. In-person services are also available, providing a more traditional approach for those who prefer it. Recognizing the importance of language support, they provide Language assistance, ensuring that communication is clear and effective for all clients. The agency is committed to inclusivity and accessibility, as evidenced by their Wheelchair accessible entrance, Wheelchair accessible parking lot, and Wheelchair accessible restroom facilities. Dedicated seating arrangements, including Wheelchair accessible seating, further enhance the comfort and convenience of visitors.

Positive Customer Feedback and Reputation

The agency has garnered positive feedback from its clientele, as reflected in its 18 reviews on Google My Business. The average opinion is a strong 4.7/5, indicating a high level of client satisfaction. Feedback consistently highlights the expertise and dedication of the agency's representatives. Specifically, clients frequently commend their agents for their proactive approach and willingness to go above and beyond to find the best solutions. One particularly noteworthy comment underscores the exceptional service provided by agent Mike Richter, who not only secured favorable renewal terms but also identified additional savings and enhanced roadside coverage for a client. His patient, kind, and professional demeanor throughout the process earned him significant praise. It’s clear that First Community Insurance Agency fosters a client-centric culture, prioritizing individual needs and building lasting relationships. The agency’s commitment to finding the most appropriate and cost-effective coverage options, coupled with their willingness to address client concerns, contributes significantly to their positive reputation.

Key Contact Information and Resources

To get in touch with First Community Insurance Agency, clients can utilize the following resources:

• Address: 8917 Veterans Memorial Pkwy, O’Fallon, MO 63366
• Phone: 69786620
• Website: midwestagency.com

The website offers a wealth of information, including policy details, coverage options, and contact information. Potential clients are encouraged to explore the site to learn more about the agency’s services and how they can be tailored to specific needs. The agency’s commitment to providing clear and accessible information reflects its dedication to transparency and client empowerment. Furthermore, the physical location in O’Fallon allows for face-to-face consultations and personalized service, strengthening the agency’s ability to build trust and foster long-term relationships.

👍 Reviews of First Community Insurance Agency

Angela M.

5/5

My insurance agent, Mike Richter, was absolutely amazing. When I noticed my renewal policy was increasing, I reached out to see if he could help. Not only did he work his magic, but he exceeded my expectations! I was hoping to at least keep the rate flat, yet Mike found me even more savings—along with better roadside coverage to boot. Despite my frustration about the initial increase, Mike remained patient, kind, and incredibly professional throughout the process. I’m thrilled with my experience and highly recommend him!

Denise G.

5/5

Even during crazy times right now i had quick unstressed service with my policy change! Through email and text done promptly! Thanks Vickie!

Michael B.

5/5

Very knowledgeable staff. They know their business and have saved me money on my home and auto insurance. Prompt communication. I highly recommend.

Kelly L.

5/5

These people saved me thousands of dollars. Turns out my previous agency was selling me expensive coverage that I didn't even need. Trust is everything when partnering with an insurance agent. These are people you can count on !!

Stephanie M.

5/5

Sarah has always been very helpful and fast! I never knew insurance could be so easy.

Kevin K.

1/5

Very poor customer service, would have been better off never working with this bunch of clowns. Bailey is not very bright.

Sonya J.

5/5

Exceptional customer service. Always get things done with just one phone call or e-mail. Highly recommended them!!

Sylvester S.

5/5

The company has great service and most of all for contractors very efficient and timely