Gene Watada - State Farm Insurance Agent - Brighton, Colorado

Angie M.

For hail damage State Farm don't have an actual person coming to take a look at your vehicle to get an estimate it is all done over (FT) which makes me upset because how is that accurate. How is someone over video call going to determine with accuracy of the damage in my vehicle. I pay so much for insurance and I can’t have an actual person come out. & they wont take the estimate loss that was given to me by a trusted body shop where my car was bought from (an actual dealership) because they always want to low ball you and be cheap and not pay! I hate state farm so much!!!

James S.

DO NOT DO BUSINESS WITH THIS PLACE. The communication sucks, they won't tell you when your policy has canceled and when you try to reactivate your policy they will charge you 3x as much claiming its your fault because you're "uninsured". They are also very sensitive to negative reviews which shows the maturity level of the folks employed by Gene Watada State Farm. "Zero Stars"

Update: Thanks for your response Gene, never recieved an email or phone call from your office. If I had I would have taken the appropriate action. It is also very unprofessional to be discussing clients information about their accounts on a public forum.

Robert H.

Best Customer Service!!
Gene has been my State Farm agent for over 40 years. Both Gene and Kathy have been Very Helpful, Very Professional and Very Efficient. If you need Help on insurance, Please give them a call.
Thank you Gene and Kathy for all the help you have given me all those years.

Update: With the hail storm in May, I needed to go to Gene and Kathy for help. They were both very helpful and efficient. Kathy helped me in getting the claim started. Thank you Gene. Thank you Kathy.

Luckee A.

I swtitched to Gene a few months ago. Valerie has been very helpful with my questions and directing me in the right direction. She was very nice helpful easy to work with. 5 stars!

Traci H.

Gene and Kathy Watada have been our State Farm Agents since 1993. Their customer service is always amazing! We've had times when we just send a letter and give Kathy a little info and she gets claims filed for us quickly and efficiently with very little work on our part. We've been so pleased with the service we've received not only from Gene and Kathy, but from claims agents, as well. Gene never misses calling us on our birthdays and even sings for us; you wouldn't go to him for that, but it shows how personal they are with their clients. If you need insurance, call them up! -
Eric & Traci Hess

Angelica C.

It was time for me to renew my auto policy.
I have been a loyal customer of Allstate for over 35 years and I was hesitant to make any changes, but a good friend suggested State Farm and wat a surprise it was. Not only I was able to save money but I discover that my home owners insurance was undervalue. Gene and his team were able to put together not only my auto and home insurance but also and umbrella insurance and with all of that I still saved money and have a peace of mind knowing that I'm protected.
Thank you Gene. Your team and the customer service you provide is what it takes to make a difference!!

Jean K.

This review should have been posted much sooner, but I just want to say how wonderful Gene and his team are to work with. In June, 2018, we were hit with a bad hailstorm and the result was a damaged roof in need of replacement. I was very worried about the process of getting a new roof, but I reached out to Gene and he walked me through the process getting a claim started. Everything went smoothly with the repair, especially the insurance end of things. An adjuster came as soon as they could schedule, given the demand, and she cut me a partial check for the replacement on the spot. I was amazed at how easy the process of working with State Farm was, and Gene and his group were just fantastically responsive and helpful. I have been with Gene for over 30 years, and it means so much to me to be able to pick up the phone or meet in person with them. I would totally recommend them.

Linda A.

We were one of Genes frist customers when he statrted out. It was the best thing we ever done. Gen and the state Farm family has always been there for us. Gene always took care of what ever we needed. He is just the best Tank you for all you do.