Geoff Shepherd - State Farm Insurance Agent - Novato, California

karen mulcahy

I've been a longtime customer of Geoff Shepherd's and I couldn't be happier and more satisfied. Geoff and Karen and Jen are the absolute best. Their attention to detail and immediacy in getting back to me through the years has never wavered. Best part is being able to talk to a competent real live human who knows my policy details in a snap whenever I have a question or need something quickly. Could not recommend them more!

Paul Breimayer

I had been a Geico for many years but found it nearly impossible to talk to a real person when resolving a claim I had so I decided to give State Farm a try.
I received a phone call within 10 minutes of sending my on-line auto insurance application. My contact at State Farm (Vanny) was easy to reach, prompt and very helpful in getting me into the right insurance product at a reasonable cost. Excellent service!!

Tashi Schaaf

Great experience with Vanny - prompt and efficient when we were buying our house a few years ago and needed a home ins policy ASAP to be able to close on time. Again a big help this year comparing options for additional policies. I appreciate that she is easy to work with by email, phone or text. Thanks Vanny!

Eva Steele-Saccio

We have had a wonderful experience with Geoff and Jen at State Farm. Geoff helped us identify the best coverage for our family. And Jen has been amazing helping us navigate totaled cars, changes in rental insurance, and the general craziness of the insurance industry. Jen is always prompt and thorough in her responses, both on the phone and via email. She always takes the time to explain the reasons behind increases or why our car needed to be totaled when it seems like it could have been easily fixed. Plus, she’s incredibly friendly and a pleasure to talk to. In a time when the insurance world is exploding in California, Jen brings a sense of calm and practical know-how that is much appreciated. While State Farm isn’t the cheapest insurance that you’ll get, it is worth the extra money to have an agent who knows you and helps you navigate what to do in difficult times. Highly recommend Geoff and Jen for your insurance needs.

Sandy Marr

Big thanks to Vanny Raffety and Geoff Shepherd!

Vanny made the process of setting up a new automobile insurance policy very smooth and easy! Very responsive! She is very friendly and professional and I highly recommend her and the Geoff Shepherd team!

Thank you!
Sandy

Jamie Pardi

Vanny Raffety at StateFarm has been extremely helpful and is great to work with. She's quick with responses and delivers solutions. 6 stars.

robert willson

Geoff and his team are top notch. Always responsive in helping us with the coverage we need. They are extra-patient with my dumb questions and out-of-the-box queries. Highly recommend.

Paulina Smith

I have been with State Farm Geoff Shepherd for 7 years and I couldn’t be more pleased with their responsive services, wonderful staff, and great coverage! Highly recommended!