Helen Wagner - State Farm Insurance Agent - Boulder, Colorado

Crystal T.

Helen Wagner’s office has been my insurance agent for 2.5 yrs. I am buying a home and was encouraged by my mortgage broker to see multiple quotes on my home owner’s insurance. I was not surprised when none of the broker’s could match State Farm’s coverage and rates but I was over the moon with the level of care and attentiveness to which Cindy and Amanda gave to me during this process. They were prompt to answer my questions. They were reassuring and always kind. What a fantastic team!!!!

Susan J. C.

After 15 years of being a Helen Wagner’s customer for insurance I am shocked in their customer service so much so that I am leaving this review. Her associate Amanda gave me a date TEN days out to help with my needs. That caught me off guard. They were always fast and available. So I called the 800 number to get things adjusted asap. After my call and great customer service through the call center I received this email…. Accusing me of being unethical and trying to pull one over on her and State Farm. I was shocked.

Helen wrote….
“ Today State Farm forwarded to me the message that you contacted them to remove Deva as a driver and to add the Drive Safe and Save discount. State Farm forwards all requests to me to process.

Susan, you’ve known me a long time. You know I am an ethical agent and follow all the rules outlined by State Farm. If you wish to choose another agent that may accommodate your request without following the rules set by State Farm I understand and will accept this may be an option you wish to pursue.”

WHAT? Seriously!

I needed to remove my daughter from the insurance to save money. She hasn’t driven for over a year. She cannot drive a stick shift which is the car I own now and has not lived with me for over a year and does not drive in college.

Helen Wagner assumed I was pulling a fast one. And spoke to me as such. Without inquiring more information to clarify first. So disappointing. So disappointed in you Helen Wagner.

Nicole M.

Helen Wagner has been my trusted insurance company for 15 years. The service that my family receives is professional, skilled, fair, supportive, informative, and thorough. When I don’t understand something or have a question, they kindly explain patiently and accurately; they are calm, helpful, and give clear instructions in an emergency. I’m grateful to receive this kind of expertise and trusted support.

Nofar B.

I’ve been a customer (car and renters insurance) for 3 years and Amanda is my absolute angel. She exceeded all my expectations with how professional she is and with how she’s paying attention to details. She offered solutions to my unusual situation, and even reached out when I was in a danger zone. Amanda, thank you for your patience, empathy, for listening and understanding everything I needed, the tips and for being so kind. You are a true asset and reason why I choose StateFarm. Highly recommended!

Jill Z.

Helen Wagner and her team are incredibly helpful and responsive. I highly recommend them. Helen recently assisted us with a complicated multistate auto insurance issue as well as a flood in our home, and provided us with immediate, cost-effective solutions in both cases.

Tina E.

We've been Helen Wagner's customers for close to ten years now, and all our interactions have been helpful and positive. Helen and her staff inform us of all our insurance options, taking their time to explain the policies. I'd recommend State Farm and Helen as an agent without hesitation ~ they are just great!

Jan W.

I always knew Helen and her team were professional, courteous, knowledgeable and provided great service. But it wasn't until I moved out of state and had to find a new State Farm agent that I really understood the value of what her office provides for clients. Their service & communication are impeccable. We take for granted just how much they know, how much they care about their policyholders and how they go above and beyond to make our lives easier when it comes to the crazy insurance world. Helen Wagner is the absolute best State Farm agent you will find--period. I wished I still had her as my agent!

Amanda K.

I switched to Helen early this year and am thankful I did! I recently had to submit a claim to State Farm’s roadside assistance company, Agero. I was shocked when my claim was initially declined, but Helen and her staff, including Amanda had my back! They went above and beyond to contact and communicate with Agero and eventually got the claim approved. Her team is unbelievably helpful, understanding, supportive, quick to respond, and very on top of things! It was so reassuring to have Helen and Amanda work hard on my side. Thank you both!