Hillermann & Associates Insurance Agency - Washington, Missouri

Hillermann & Associates Insurance Agency: A Comprehensive Overview

For individuals and families seeking comprehensive insurance solutions, Hillermann & Associates Insurance Agency stands as a reliable and experienced partner. Located at 1451 High St STE 201, Washington, MO 63090, United States, the agency offers a wide array of insurance products designed to meet diverse needs. With a dedicated team and a commitment to personalized service, Hillermann & Associates has cultivated a strong reputation within the community and beyond.

Phone: 6362390020

Website: hillermannagency.com

Specialties: Insurance agency, Auto insurance agency, Dental insurance agency, Health insurance agency, Home insurance agency, Insurance broker, Life insurance agency.

Other points of interest: Wheelchair-accessible car park, Wheelchair-accessible entrance.

Opinions: This company has 5 reviews on Google My Business.

Average opinion: 3.4/5.

About Hillermann & Associates

Hillermann & Associates Insurance Agency is a well-established insurance agency committed to providing tailored insurance coverage and expert advice. Founded with the principle of prioritizing client needs, the agency has grown steadily through a focus on building lasting relationships and delivering exceptional service. Their team of knowledgeable insurance brokers possesses a deep understanding of the insurance market and strives to identify the most suitable solutions for each client’s unique circumstances. They specialize in a broad spectrum of insurance types, ensuring that clients have access to protection across all facets of their lives.

Services Offered

The agency’s comprehensive service offerings include:

• Auto Insurance: Protecting vehicles with coverage for accidents, theft, and liability.
• Dental Insurance: Providing access to affordable dental care and promoting oral health.
• Health Insurance: Offering a range of health insurance plans to meet varying medical needs.
• Home Insurance: Safeguarding homes and belongings against damage and loss.
• Life Insurance: Providing financial security for loved ones in the event of a loss.
• Business Insurance: Protecting businesses from various risks and liabilities.
• Umbrella Insurance: Offering additional liability coverage beyond standard policies.

Key Features and Benefits

Hillermann & Associates distinguishes itself through several key features:

• Personalized Service: Each client receives individualized attention and guidance from a dedicated insurance broker.
• Competitive Rates: The agency leverages its relationships with multiple insurance carriers to secure the most competitive rates available.
• Expert Advice: Clients benefit from the brokers’ in-depth knowledge and ability to explain complex insurance concepts clearly.
• Convenient Access: The agency’s location and online presence provide easy access to insurance information and services.
• Commitment to Customer Satisfaction: Hillermann & Associates prioritizes client satisfaction and strives to exceed expectations.
• Accessibility: The office is equipped with a wheelchair-accessible car park and wheelchair-accessible entrance, demonstrating a commitment to inclusivity.

Client Feedback

Based on Google My Business reviews, Hillermann & Associates generally receives positive feedback. The average rating of 3.4/5 reflects a mixed experience, with some clients praising the agency’s helpfulness and competitive rates, while others suggest opportunities for improvement in responsiveness and communication. It is recommended that potential clients review the full reviews to gain a comprehensive understanding of the client experience.

Location and Contact Information

Hillermann & Associates Insurance Agency is strategically located in Washington, Missouri, making it easily accessible to residents of the surrounding area. The address is 1451 High St STE 201, Washington, MO 63090. Clients can easily contact the agency by phone at 6362390020 or by visiting their website at hillermannagency.com.

Recommendation

For individuals and families seeking a knowledgeable and reliable insurance agency, Hillermann & Associates Insurance Agency is a strong contender. Their broad range of services, commitment to personalized service, and convenient location make them a valuable resource. Potential clients are encouraged to contact the agency directly to discuss their specific insurance needs and receive a customized quote. The agency’s dedication to accessibility, including wheelchair-accessible facilities, further enhances its appeal. Considering the average rating of 3.4/5, exploring recent reviews on Google My Business is advised to gain a more nuanced perspective on the client experience. The agency’s focus on building long-term relationships and providing expert advice positions them as a trusted partner in safeguarding your future. They are a solid choice for navigating the complexities of insurance.

👍 Reviews of Hillermann & Associates Insurance Agency

Jeff S.

1/5

Where to begin? Horrific is a reasonable starting point

A year ago, I transferred five policies to Hillerman Insurance. I gave them my credit card and instructed them to set up everything for pay in full, autopay. Not a demanding set of instructions, or so I thought. When I checked, the evening before the policies were due, I found out that they set up one correctly, home. Auto was not set to autopay. Fortunately, I checked or I would have not had coverage. Third policy, umbrella, a $280 policy was not set to auto pay and was set to monthly payments? $5 per month service fee on a $280 policy. Fourth policy was never transferred so I had to take care of all that. The fifth policy, motorcycle, I have absolutely no idea what happened. I’ve had the policy continuously for 21 years and now it says that my credentials are not found. And, I can’t get ahold of Tom to figure out what’s happening!

My house insurance increased by 150%. I would have expected a call to say, it’s gone up a bit, let’s talk about coverage and check other companies. Nothing… In fact, I would have expected a contact, call, email, text, to say insurance is coming due, let’s make sure you have the right coverage, anything changed. ZIP…

I called and told Michelle what times I would be available for the rest of the week. She said Tom would call. The next week, after hearing nothing, I called. I was told that Tom underwent a procedure but Jacob would have him call me immediately. Crickets. Just a little customer service tip here: If you commit to a call back and it can’t happen, reach out to the customer who is waiting and let them know. Just sayin…

Zero customer service, zero support. Most everything screwed up. Absolutely horrific experience. I will be transferring my policies to another agency. If you want to go with Hillerman, good luck, you’ll need it.

Nancy G.

5/5

Tom Hillermann is incredibly personable, easy to talk with and a good listener. He offered us options based on our needs and saved us a lot of money with the same and/or better coverage, so we switched all our policies to Hillermann. Stacy (associate) was very kind, accommodating and easy to work with. I have already recommended this team to another, and they too switched all their insurance here. Everyone should have their policies reveiwed by Tom Hillermann. They will be glad they did.

Hannah M.

5/5

5 Stars. Hillermann & Associates insurance agency gets you the best rates and makes sure you get everything you need in a policy. They are very helpful in finding you the perfect policy for what you need and want to you to have a fast and friendly experience. They take care of all your personal and business needs. Good job.

Laura L.

1/5

BUYER BEWARE! Most unprofessional and unethical insurance agency ever and not only do they not stand behind the policies they sell they completely ignore requests inquiring where our $1200+ refund is. Over 7 weeks we’ve been trying to get someone to help us and they completely ignore you. Overcharged for a policy I wasn’t truly covered for - worst experience of my life!

Fredrick L.

5/5

Tom and Kelly at Hillermann Insurance are always their for me when I have questions and always have the best prices.
They also have my businesses protected properly unlike some insurance agents I've had in the past elsewhere.
Thank you