Justin Musgrove American Family Insurance - Tucson, Arizona

Daniel varney

Justin gives hands down the best customer experience you could ask for in an agent! Starting our policy has been smoother and less stressful than I've ever had. He truly does care about his customers. I will be recommending him to everyone I know!

Kristin Marie Johnson

Justin goes above and beyond to assist with any needs. He's professional and knowledgeable. Recommend him and his lovely office manager (and wife), Danielle.

heather burr

I was referred to this agency by my mom, she talked about how great the customer service was and it was until I had phone calls with the agent. He is horrible and not helpful. He is mean and condescending, he made me feel stupid and he did not treat me with respect at all. I should have switched companies sooner but I gave him the benefit of the doubt. The agent is only worried about up selling you and not really about your needs. Only concerning about making money rather than anything.

Amanda is wonderful, when I called back the agency crying about how mean and disrespectful the agent was she apologized and was very helpful with my car insurance needs.

After Amanda left the agency was hard to get a hold of and not at all helpful. No response for days or couldn't get a real response so it was just easier to call the main number.

I hope he finds a way to treat people better and does not make anyone else feel the way he made me that day.

Richard Akers

I have been with Justin and American Family Insurance for the past 6 years. I have my life, home owners and car insurance through them. They are by far the best when it comes to customer service and making sure the policy you have best fits your budget and mostly protects you and your family. Amanda is truly great when it comes to customer service and helping you through every step. This team is truly top tier when it comes to protecting their customers. I highly recommend this team as they go above and beyond.

Thomas Neiburger

Justin Musgrove is an authentic guy. He's genuinely concerned about giving you the best insurance coverage that you can afford. He's also a great family man. My wife and I are very happy to have him as our insurance agent.

Chantell Godfrey

Danielle and Justin were so easy to work with! They helped me quickly even though I lost track of time and waited until the last minute! They customized our policy so we got exactly what we wanted and needed! Fantastic service!

Michael Wintrode

I’ve been a client of Justin’s Agency for many years. Fantastic service with a personal touch. They have always been there to answer questions and help in any situation we’ve needed them. Highly recommended!

Larry Robinson

Justin and Amanda are the best! They reach out to me for regular policy reviews. I just bought a new car, getting coverage in place and canceling the policy for my old car was so easy! They have consistently exceeded my expectations. If you are looking for an agency that listens to your needs and fills them, all while saving you money your at the right place. That’s exactly what they’ve done for me.