Kristi Kim - State Farm Insurance Agent - Chino Hills, California

Marie R.

Our experience with State Farm in Chino Hills has been beyond stellar. The communication and customer service is amazing. Asia is absolutely the BEST! She is extremely efficient and knowledgeable in her field. She is super personable and a pleasure to talk with. She made communication extremely accessible, through a phone call, text or email and she is sure to reply with an accurate response in a very swift manner. We have our home owners and vehicle policies with them. I highly recommend this office, and especially Asia for all of your insurance needs.

Whitney S.

Excellent Service – Highly Recommend!

All of the office members are amazing, but I especially had a great experience with Ellen. Ellen is incredibly knowledgeable and helpful with house, car, and life insurance. I recently called her regarding fire insurance coverage due to wildfires—she took the time to explain my options, answered all my questions, and found the best coverage at a great price. Her professionalism and dedication made the process easy and stress-free. I highly recommend Ellen to anyone looking for expert insurance guidance!

Jeremiah S.

Kristi and her team have done a fantastic job managing my family's requests, questions, and policy changes over the years! Most recently, I spoke with Patricia to clarify some information about my plan, and she was incredibly helpful and knowledgeable. I truly appreciate the exceptional service they provide. Thank you!

Bob L.

Denise Lujan has worked on bundling my home and auto coverage over the past couple of months. She has been diligent in her follow-up and provided a solution for both lines. I would highly recommend Denise to assist with any of your insurance needs.

Chris K.

I have been a customer of Kristi Kim's State Farm office for nearly 10 years, and during that time my Customer Service Representative, Patricia, has provided outstanding service and support. From the moment I first signed up with State Farm, Patricia has gone above and beyond to ensure that I have the right coverage and that all my insurance needs are met.
One of the things I appreciate most about working with Patricia is her responsiveness. Whenever I have a question or need to make a change to my policy, she is quick to respond and provide the assistance I require. She takes the time to understand my specific situation and makes recommendations tailored to my needs. I never feel rushed or like I'm just another customer - Patricia genuinely cares about providing personalized attention.
In addition to her responsiveness, Patricia is highly knowledgeable about the ins and outs of insurance. She is able to explain complex topics in a way that is easy for me to understand, and she is always happy to clarify any questions I have. I feel confident that I am making informed decisions about my coverage thanks to Patricia's expertise.
Perhaps most importantly, Patricia has consistently demonstrated a commitment to customer service that is truly exceptional. Whether I'm calling to file a claim, update my policy, or simply check in, she is invariably friendly, patient, and helpful. I never have to worry about being passed around to different representatives or having to repeat myself - Patricia is my single point of contact and she ensures that my needs are met efficiently and effectively.
In my experience, finding a reliable and trustworthy insurance agent can be a challenge. But in Patricia, I have found someone who exceeds all my expectations. I would highly recommend her to anyone looking for an insurance provider who combines deep knowledge, responsive service, and a genuine dedication to their clients. State Farm is fortunate to have her on their team.

Akaashi

Asia is an amazing agent for my family and I. She breaks down information that we don't completely understands and is very patient. She is honest and very friendly, guiding you into the best option for insurance.

Kiley P.

We had an absolutely wonderful experience with Patty. We work with a lot of insurance companies on a daily basis and she was so kind, efficient and helpful. She followed up and then got us what we needed quicker then I would have ever expected. I would highly recommend them.

Rachelle G.

Asia at State Farm provided exceptional service! She was proactive, explained my policy clearly, and even found the best discounts for me. Her friendly approach and attention to detail made everything smooth and stress-free. Highly recommend!