Lobel Financial Corporation - Fresno, California

Joseph P.

Lobel Financial has a history of adding Loss Damage Waiver (LDW) even when customers have comprehensive and collision insurance, a practice the Consumer Financial Protection Bureau (CFPB) found to be unfair. I will be contacting you people very soon. You have added LDW on top of my financial contract on my car while I have comprehensive and collision on my insurance policy.

Yvonne D.

I'm currently fighting lobel because, they closed my account and sold the car that I gave back voluntarily. Now all of a sudden I'm being sued for a car I no longer own and I have no income. Don't finance here ever.

Lane A.

If you can find any alternative financing sources for your vehicle, do it. You'll regret doing business with this firm. No one in this company seems to know what's happening. Payments made have not been credited to my acct. They don't know where they went. I sent them proof of payment and they don't care. They won't credit my acct until they find the payment on their end. State reporting agencies don't seem interested in dealing with them. They are just a nightmare to deal with.

Elite A.

great bank for those who are looking to get back mobile. staff who works with you. Arthuro S is the Man!

Marcos V.

I have a loan with Lobel Financial. My brother had an accident with his car. The insurance send him a check for the first repairs. The check had his name and the institution. They told him that he was going to recibe the check on 24 hrs so he can start the repairs that’s what lobel told him. Here is been 3 weeks ans we still waiting for the original check to stated there repairs the insurance already send the femenino money for the repairs but the first check for the repairs still in hold from lobel. We call several times and we received several different answers. They told us the check it was going to be realized troll the car is complicated repair!!! I told them the car is in the shop is on hold because we need the money that you guys have to finish the repairs. They stated well we need the car complete before we send you the check for repairs!!!! Wow. So how
I’m going to fix it with out the insurance money that they send for repairs. Beatrice the lobel representative hang up on me. Call back I ask her Beatrice why you hang up on me. She stated that I was asking to many questions ans the policy is that we need to fix the car before given the money to us. So I told her. Can you please email me the the policy and procedure . And she stated that was proprietary info. I stated well what that should be a consumer information because involves us not getting the car because you keep the insurance money. hang up again. I call back she stated ok what is the email my brother give her the email and is been several hrs and not email on place. Where it says that they allow to keep the insurance money till the car is complete repair. I’ll never do business with this company ever again no ethics, no professionalism, no answer the questions no fallow up on what they say!!!

sheggy

Scummy company who preys on less privileged. Extremely high rates and will almost always do whatever they can do to squeeze every last penny from you. Not allowing automatic payments is one thing, but then charging a CONVENIENCE fee to simply PAY? Never have seen such low actions.

Cindy ?. L. W.

I called Lobel to try and settle a debt but they sold my information to a creditor already and had trouble finding my information. I requested they provide proof that I was responsible and they mailed back my contract why do they have my contract if they are not the original creditor? Lobel is selling our information to 3rd parties illegal AF.

purplemist7

Spoke to an employee in Claims named Rolando and another employee in Customer Service trying to get a deferment on an auto loan during the Covid-19 situation, and, unlike a lot of other companies, these guys weren’t offering that. It’s not mandatory to offer it, but it shows goodwill towards your clients/customers. After some arm-twisting, this Rolando guy claimed they would consider my request to see if I “qualified”, but never get back to me and sent me a statement the next month.

Not to mention the different departments don’t seem to communicate, as one employee will tell you one thing and another will say, “No, we can’t do that”’ with no accountability whatsoever. Total lack of professionalism.

I should have seen the red flag when I had just purchased my vehicle and they charged me extra for the time I didn’t have car insurance without giving me any time to set that in order (because people tend to buy insurance AFTER they purchase a vehicle).

Stay away from these loan sharks and save yourself the headache. Luckily, I’m almost done with my loan and after that I’ll never have to give them my business ever again.