Mike Coleman - State Farm Insurance Agent - Lineville, Alabama

Joshua Reynolds

Let me start by saying I’ve tried to stay with State Farm but they consistently increase prices every month to every other month. $5 here $5 there. The final straw was I traded my Tesla which had an extreamly high insurance bill, I called the office and got a quote on a new bronco they said it would be $11 more per month. Well just got the first bill my bill went from $386 to $556 per month! Called GEICO and got them to quote me with a new policy for only 346 per month! State Farm is way too expensive!!!!!! Stay away from these people at all cost!

Oh and State Farm good luck putting negative remarks below this post! My family has consistently told yall we were not fans of the price going up every month but I specifically have been very respectful and courteous to yall! Just as a company you’re a complete rip off that does not care how badly your bleeding your customers dry!

In a response to the reply- last I checked the name of this location is Mike Colman State Farm insurance agent, a representative of the company as a whole for State Farm. But to also address with pricing I had gotten my updated quote for my recent vehicle purchase through this office directly and was informed that it was going to be $11 more per month just to log into my app and see it’s over $100 per month so yes I do blame a portion of this on the physical location. But also you are correct State Farm as a whole is no longer taking care of its customers. Mike you have an email from me with my cancellation details. It is my pleasure to no longer support State Farm’s buissness model

David Zheng

My family and I've been with Mr. Colemam and his team for as long as I can remember since living here in good ole Clay County.
The service for my plans and my questions are always answered and the staff here are kind.
They always went above and beyond for me and their customers on the phone when I need assistance. I recently bought a new car out of State and they managed to get everything setup for me as soon as possible and I couldn't appreciate them enough! For their service and my family's business with them for over 20 years I was more than happy to drive back down here and get my State Farm insurance swapped back to this location!
Thanks as always everyone!

-David

William Ballard

I’m proud to have Mike, Jayme & the rest of the crew at State Farm taking care of my insurance needs. I recently chose the wrong glass company to replace a windshield which resulted in a second windshield having to be installed. Being frustrated I was ready to throw in the towel but they stepped in & took care of the whole thing. There is no one else that I trust to handle my auto & homeowners insurance. Not only good neighbors but good friends.

Jessica Griffin

On January 23 after two phone calls to State Farm to see why I have a late penalty when I have AUTOMATIC payments set up the lady at the office hung up in my face. I called and had a representative from Wells Fargo on the line directly with State Farm to try and resolve the issue. Basically State Farm and Wells Fargo went back and forth. Still nothing got solved. I call back to speak to the owner of State Farm Mike Coleman the only thing he suggested was I find another insurance company When I have been a loyal customer for 8 years and I have never had a complaint or issue. Then Mike proceeded to say it would be in my best interest to find another insurance company and hung up the phone in my face as I was talking. How am I been punished for having automated payments this is after State Farm told me they have a new system. If your team tried to help why was I still charged a LATE fee and I have auto payments. You and your team are very unprofessional. Even the lady from Wells Fargo told me I was being belittle by you and your staff, she even had to stop and correct your employee as to what my name was!!!! You never got the issue resolved and never got to hear my side of the story. You did the exact same thing they did. And for my coworkers yelling they got upset because of the way you where trying to handle me. I am now doing business with another State Farm agent. Now have a blessed day

Kayla Coleman

Mike and his staff are extremely helpful in all of your insurance needs! They are always friendly and are some of the nicest people you will ever meet! Exceptional customer service! We love everyone at State Farm!

Kim Crist

Mike and his team are AWESOME! Helped me get towed and paid in a matter of minutes!!! Thank you to our small town GOOD NEIGHBOR!!!

Trent Michaels

I have never left a review before, but felt compelled to do so after switching to Start Farm a few months ago. .. I would recommend anyone to this company... Everyone has been great but Mrs. Haley has been beyond helpful... I hope they realize what an asset to their company Mrs. Haley truly is.... She was so patient with me, answered all my questions, and even saved me around $50.00 a month from my previous carrier!! I cannot express how impresed I was with her caring customer service. I've recommend everyone I know to reach out to her and will continue to do so.

Alissa Smith

State Farm had provided me with the best insurance rates and coverage. Mike and his crew set me up with the best life insurance policy that would accommodate to my life incase of a premature death. A big Thanks to Mike and his AMAZING crew!