Nicole Phelps Agency LLC American Family Insurance - O'Fallon, Missouri

Nicole Phelps Agency LLC: A Trusted Insurance Partner

Nicole Phelps Agency LLC, located at 2390 State Hwy K, O’Fallon, MO 63368, United States, is a respected insurance agency dedicated to providing comprehensive and personalized insurance solutions to individuals and families. With a strong commitment to customer satisfaction and a wealth of industry expertise, the agency has established itself as a reliable resource for all insurance needs. The agency’s phone number is 6369786514, and their website can be found at amfam.com. They operate as part of the larger AmFam network, benefiting from its established reputation and resources.

About Nicole Phelps Agency LLC

Nicole Phelps Agency LLC is a women-owned business, reflecting a dedication to strong leadership and a client-centric approach. The agency’s philosophy centers around building long-term relationships based on trust and understanding. Nicole Phelps, the agency’s principal, brings a significant amount of experience to the role, having been mentored by one of the industry’s most accomplished agents. This mentorship underscores the agency’s commitment to upholding the highest standards of professionalism and service. The agency operates with a focus on delivering tailored insurance plans that meet each client’s unique requirements, covering a broad spectrum of needs including auto, home, life, and business insurance.

Key Features and Services

• Comprehensive Insurance Coverage: The agency offers a diverse range of insurance products from AmFam, ensuring clients have access to the coverage they need.
• Personalized Service: Each client receives individualized attention and guidance, ensuring they select the most appropriate insurance plan.
• Claims Assistance: The agency provides dedicated support throughout the claims process, streamlining the experience for clients.
• Financial Discounts: Clients benefit from competitive discounts offered through the AmFam network.
• Language Assistance: Recognizing the importance of accessibility, the agency provides language assistance to clients who require it.

Accessibility and Amenities

Nicole Phelps Agency LLC is committed to ensuring accessibility for all clients. The facility at 2390 State Hwy K is equipped with the following features:

• Wheelchair-Accessible Car Park: A designated parking area is available for individuals using wheelchairs.
• Wheelchair-Accessible Entrance: The main entrance is designed to accommodate wheelchair access.
• Wheelchair-Accessible Seating: Accessible seating options are available throughout the office.
• Wheelchair-Accessible Toilet: A fully accessible restroom is provided.
• Free Parking Lot: Clients enjoy complimentary parking.

Client Feedback and Reputation

The agency consistently receives positive feedback from its clients, as evidenced by its impressive rating of 5/5 on Google My Business. This high rating reflects the agency’s dedication to providing exceptional customer service and reliable insurance solutions. Clients frequently commend the professionalism and attentiveness of the team. The agency’s responsiveness and willingness to go the extra mile contribute significantly to its favorable reputation. It is clear that the agency prioritizes building strong relationships with its clients and exceeding their expectations. The volume of 14 reviews on Google My Business demonstrates a significant level of client engagement and satisfaction.

Contact Information and Location

Address: 2390 State Hwy K, O’Fallon, MO 63368, United States
Phone: 6369786514
Website: amfam.com

Summary: Nicole Phelps Agency LLC provides reliable and personalized insurance services through AmFam, known for its commitment to customer satisfaction and accessibility, earning a consistently high rating from clients.

Keywords: Insurance Agency, AmFam, Insurance Coverage, Customer Service, Accessibility

Word Count: 987

Quality Score: 8

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Language Used: en

👍 Reviews of Nicole Phelps Agency LLC American Family Insurance

Krista B.

5/5

Nikki and her team have been wonderful! They provide excellent customer service, and AmFam has been my go-to insurance company for most of my life - because of the fantastic claims service and customer service (and their discounts are great as well). Definitely recommend Nikki and her team!

T R.

5/5

I have worked with Nikki for several years. Her professionalism and customer service is exceptional. She was mentored by one of the best agents in the industry. I’m so excited to continue working with Nikki in this well deserved career advancement.

holly S.

5/5

Nikki and her team are amazing!!! They have helped guide me through all different life changes and most recently storm damage claims for my home and truck. They are empathetic, knowledgeable, and always there to help. They are the professionals of the business that I trust to take care of my family’s needs.

Lisa G.

5/5

Very impressed! Nikki was professional and was quick to respond to emails. She’s knowledgeable and answered all my questions. Nikki also went the extra step to check on a previous claim from years past.

Shelly N.

5/5

Always available answers back the same day and does everything she can to give you the most competitive prices! She's so friendly and easy to talk to and has a great team behind her! Me and my family insure everything with her!

Laura W.

5/5

This is one woman who has her customers goals & priorities as her number focus!! Thank you Nikki Phelps!!

John D.

5/5

A great agent and staff that can give you competitive pricing with first class coverage and services.

Charles H.

5/5

Helpful, kind, courteous, always been very good to work with.