Parcel Insurance Plan - St. Louis, Missouri

Address: 9666 Olive Blvd #200, St. Louis, MO 63132, United States.
Phone: 8003257390.
Website: pipinsure.com
Specialties: Insurance agency.
Other points of interest: Wheelchair-accessible entrance, Wheelchair-accessible parking lot.
Opinions: This company has 22 reviews on Google My Business.
Average opinion: 2.3/5.

📌 Location of Parcel Insurance Plan

Parcel Insurance Plan 9666 Olive Blvd #200, St. Louis, MO 63132, United States

☎️8003257390

⏰ Open Hours of Parcel Insurance Plan

Monday: 8 a.m.–4:30 p.m.
Tuesday: 8 a.m.–4:30 p.m.
Wednesday: 8 a.m.–4:30 p.m.
Thursday: 8 a.m.–4:30 p.m.
Friday: 8 a.m.–4:30 p.m.
Saturday: Closed
Sunday: Closed

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Parcel Insurance Plan Overview

Parcel Insurance Plan is a reputable insurance agency located at 9666 Olive Blvd #200, St. Louis, MO 63132, United States. The company specializes in providing insurance solutions and has garnered a presence in the industry through its dedicated service. With a phone number of 8003257390 and website at pipinsure.com, customers can easily reach out or visit to learn more about their offerings.

The agency's specialties include offering comprehensive insurance packages, making them a go-to choice for individuals and businesses seeking reliable coverage. Their commitment to excellence is further highlighted by their wheelchair-accessible entrance and parking lot, ensuring accessibility for all clients.

Parcel Insurance Plan has received 22 reviews on Google My Business, with an average rating of 2.3/5, providing insight into the experiences of those who have utilized their services. Despite the average score, it is clear that the company strives to provide a range of insurance options to meet diverse needs.

Key Features and Services:

Comprehensive insurance solutions tailored to individual and business requirements
Reliable coverage options to protect valuable assets and investments
Accessibility for clients of all abilities through their wheelchair-friendly facilities

In summary, Parcel Insurance Plan offers a range of insurance services from a conveniently located office in St. Louis. With a focus on accessibility and customer satisfaction, they aim to provide peace of mind through their insurance offerings. For those seeking insurance solutions, Parcel Insurance Plan is a company worth considering.

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"summary": "Parcel Insurance Plan is an insurance agency located in St. Louis, offering comprehensive insurance solutions and accessible facilities for clients of all abilities.",
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👍 Reviews of Parcel Insurance Plan

Parcel Insurance Plan - St. Louis, Missouri

Stephen W.

1/5

Terrible company. Over and over again they make it impossible to get a refund for lost items. This time I shipped trading cards for Ebay's standard envelope for "trading cards" and now they are telling me trading cards are an excluded item from the program! Seriously! Can they be more pathetic! If it isn't resolved soon, I am contacting the better business bureau and eBay on their shady practices - grow up and do what you state you will or stop running your shady business!

Joe G.

1/5

Totally dissatisfied! A flat 1 ounce item I shipped with ebay standard envelope that in my view met all the requirements was lost and then rejected for insurance on the basis it did not qualify. Total nonsense and a complete run-around from Lisa Lash VP, Program Leader Parcel Insurance Plan who claims the package is not flat when in fact it was. The issue was with a chain which was positioned with the token separately, flat and in conformance with the thickness allowed.

The program is so bad that now PIP makes excuses to not pay the insurance on lost items. The claims are not that easy to make and obviously they have an agenda to reject as many as possible based on made up assumptions. I have packaged hundreds of these and know how to meet the specifications required and am not an amateur in these matters.

Addendum:
In the inadequate & untruthful response below, the PIP rep falsely calls the item shipped a keychain (which regardless shouldn't matter if the item meets the shipping requirements and meets ebay's categories eligible for Standard Envelope ). Her response is nonsense and I have have spoken to an ebay customer service rep who agrees with my position in this matter.

Kevin P.

5/5

Great experience with PiP! Buyer claimed damage and sent me pictures and I gave them a refund - then when PiP called them, claimed no damage. When I sent PiP the pictures and related ebay info, claim was processed super fast! Thank you so much!

Peanut

5/5

I had an issue with my email address and wasn’t able to send documents required to submit a claim. The agent was able to change my email address in their system and gave me fast instructions on how to proceed.

DaddyNick D. G.

1/5

Martee Israel emailed me about my claim. He was uncommunicative and irresponsive. Like any "insurance plan" they will try and find any reason to deny your claim. I was not given any actual reason other than a copy and paste of the tracking information. Unprofessional and not helpful at all.
Edit per reply: As I explained, ebay shippedthe item from their shipment center. There was nothing "prohibited". And as it showed, they had sent it back to me, wherein it was lost in transit as per the updated return tracking number I provided that you conveniently ignored. My comments still stand and you have further showed your ignorance and justified the poor Google rating your company has earned.

ewokspy

5/5

Customer service was quick and helped fix a clerical error I made submitting my claim

Bryan M.

1/5

Even zero stars aren't enough for this terrible company. AVOID THEM AT ALL COSTS. They are nothing but thieves hiding behind a professional. banner. I have never in my life encountered a more shady company than these people. Lisa Lash, the supposed person in charge is the most smug, entitled and down right rudest person I have ever spoken with. she has zero regard for people losing their hard earned money, and would rather lecture you on fine print technicalities than be a good person and address your case like any considerate human being would. you are better off with no insurance than with these monsters. they'll take your money and do nothing for you. So now I am out my item, hundreds of dollars and the premium I paid them for their bogus insurance. You should be absolutely ashamed of yourselves. AVOID AVOID AVOID AVOID!!!

Bruh

1/5

Completely useless insurance company with terrible support. They make it so hard to do a claim I can’t even find time. Guess that’s the point is to not payout claims. Please eBay I know you don’t do anything right but please find someone else to partner with this is terrible