Patrick Lile American Family Insurance - St Joseph, Missouri

Danielle B.

I had a fantastic experience working with Emily at the Patrick Lile Agency of American Family Insurance. From the start, she was professional, knowledgeable, and incredibly helpful in finding the best coverage for my needs. She took the time to answer all my questions and made the process smooth and stress-free.

What stood out the most was Emily’s attention to detail and willingness to go above and beyond to ensure I fully understood my options. She was patient, friendly, and always quick to respond to any concerns. It’s clear that customer service is a top priority at this agency, and I appreciate the personalized approach.

If you’re looking for an insurance agency that truly cares about its clients, I highly recommend Patrick Lile’s team at American Family Insurance. Working with Emily was a pleasure, and I’ll definitely continue trusting them for my insurance needs!

Lucy R.

Patrick and his team are good group of people to work with. They really give American Family Insurance good image. They demonstrated over and over again that they are on our side, just like what the advertising says. Also, it is nice to have real people that you can sit down and talk to and is there to help when needed. We have been with Amfam for at least 35 years and has never been disappointed. Patrick Lile and team stands to the core value of the company they represent. They treat their clients with kindness, courtesy and respect. One will never be disappointed with their service.

Deb B.

Patrick Lile ALWAYS answers my questions, no matter how trivial and his office makes me feel like I am in charge of my insurance protection. They give me options and explain the pros and cons and listen to my preferences. I would highly recommend their exceptional service to anyone.
Their trailer is great, too and I have used it for moves and recreation.
If you are looking for a new agent, you should check them out and ask for a quote. I was glad I did.

Tara B.

Patrick, Sara, and the whole team are simply amazing! Not only are they incredibly knowledgeable, but they’re also the kind of people you actually want to talk to—friendly, responsive, and always looking out for your best interests. Patrick makes sure you have the right coverage without trying to sell you extras you don’t need.

Want proof that they go above and beyond? Picture this: It’s 9 PM on Christmas Eve. We just got home from a trip, ready to relax, when—BAM—our water pipes burst. Total chaos. But guess who helped out right away? Patrick. And it was the Christmas Holiday! He calmly walked us through what to do until help arrived, saving us from a total holiday disaster.

If you want an insurance agent who treats you like family (but without the awkward Thanksgiving arguments), Patrick and his team are the way to go. Highly recommend!

Emily C.

Knowledgeable & trustworthy insurance agent. Patrick has many years in the claims department within American Family before becoming an agency owner, so I know all of my questions can and will be answered by the agency. Great team available to help me at any and all times with my insurance questions.

Noelle S.

Patrick and his team are so understanding and compassionate! They ensure your needs and concerns are properly taken care of, and in a timely manner. They have great rates and savings.I highly recommend them to anyone who needs insurance.

Trent D.

Patrick has been great. Everything we've needed has been handled quickly and professionally. We have continued to use him for all our insurance needs for several years now. 10/10 would recommend.

Tamika D.

Patrick Lile and his team always do a phenomenal job to help with whatever our family needs. I also want to Thank them for the sweet card they sent to me and my family when my mom was terminally ill and with her passing. They all really truly express the meaning of "Family" in American Family. Thanks for all that you do and being amazing😊🥳