Robert K. Jones Insurance Agency, LTD. - Kettering, Ohio

Chris Banks

Have worked with Robert K. Jones Insurance twice now: once with Danielle Lawson while insuring the non-profit I work with and now with Kevin Wise for my own home and auto needs.

The team here is exceptionally professional, down-to-earth, kind, hard-working, AMAZING with communication and stellar at answering questions and breaking things down so I can understand them. Very thankful for this wonderful group of insurance professionals that we have here in Kettering, Ohio. Would fully recommend anyone considering a change-up in insurance to contact them for help.

Special thanks to Kevin Wise for his patient assistance here recently in helping me navigate the waters of insurance: you are a good man, Kevin!

Cindy Waggoner

I have done business with this company for over 20 years. They are very responsive to both phone calls (a real person answers) and email (within 24 hours). Professional, efficient, courteous. I have made a few claims and never any problem. I have felt like they advocated for me in those situations. I have compared prices several times but have never been able to find similar coverage, from a reliable company, for less. Reading horror stories from elsewhere I'm very glad I've stayed with Jones Insurance. Highly recommended.

J hilt

Professional quality service at very competitive rates. Over the 20+ years we have been with the Jones Agency we have tested the market a few times and always found the rates more than fair.
We did leave a few years back to support a friend taking over a State Farm office. The service was not up to our experience with the Jones Agency, and a year later, we humbly came back home!
You will appreciate the professional ‘family’ approach to business.

Timothy Tye

After using a competing agency for many years and becoming increasingly dissatisfied, I moved all my personal insurance to the Jones Agency. They carefully reviewed my situation and developed a plan with the same carrier that was more economical, yet with better coverage. They have also taken care of my Medicare supplement needs. The staff is knowledgeable, efficient, and courteous. They are a first class agency.

Dai Polcari

What to look for in an Insurance Agent/Agency. Knowledge, Experience, HONESTY, ACCESSABLE, Professional, Service. Robert K. Jones ticks everyone of those and more. In today's world you can shop online, get a great rate and then fall through the cracks faster than a click of a button. Robert K. Jones, has a dedicated stable staff who take the time to know YOU, your FAMILY and understands it's needs. I have lived in Ohio a decade, and I have been with them since 2010. I know first hand that we are not a customer number, but a Valued Clients. There is a difference. I highly recommend them without reservation.

Steve Enneking

I've been a client of Robert K. Jones Insurance Agency for over 15 years and highly recommend them for your insurance needs. The entire staff is very friendly and extremely responsive. From storm damage to hitting a deer, they have been wonderful to work with.

Sean Hathaway

Once you select an insurance company the best reinforcement for your decision is when you need to use the insurance. The support you receive from the staff at R. K. Jones Insurance is above and beyond what you will receive from any other insurance company. It is said that you should shop your insurance annually, well I do that, and when I add in the support factor, no one is even close to R. K. Jones Insurance. I have referred family and friends to R. K. Jones Insurance and they have been well pleased with the results. Good Company, Good People, all around Good.

Robert Parks

Best insurance agency in my experience of agencies all over Ohio. They've truly had my back for nearly ten years. Each person at RKJones is an expert as well as friendly, easy to work with, and thoroughly professional.