Service First Insurance - Payson, Arizona

Service First Insurance is an esteemed insurance agency located at Address: 408 S Beeline Hwy # B, Payson, AZ 85541. They can be easily reached at Phone: 84743701. Their online presence is robust with a user-friendly website found at Website: sfiarizona.com.

This company specializes in the field of insurance, specifically as a Home insurance agency. They provide a wide range of services tailored to meet the diverse needs of their clients. With a focus on home insurance, they offer comprehensive coverage plans designed to protect your home and belongings.

Service First Insurance values accessibility, offering features such as a Wheelchair accessible entrance and Wheelchair accessible parking lot. These considerations reflect their commitment to ensuring all clients feel welcome and comfortable.

A significant aspect to consider when choosing an insurance agency is customer feedback. Service First Insurance has garnered 17 reviews on Google My Business, with an impressive Average opinion: 4.2/5. This positive feedback indicates high levels of customer satisfaction and trust.

Reviews of Service First Insurance

Steve Mercer

1/5

This review is for the Chandler office of Service First Insurance as Chandler doesn't have an option for reviews. I located the website by chance as I was looking for insurance quotes for auto and home. I took the time to fill out the required info for both and submitted the info. After not hearing back from the Chandler office I called and was told I submitted the info under my wife's name and that's why they didn't call back. Anyway, we continued on with the info and completed the application. I didn't hear back for a couple more days. So I called again and was told they were waiting for one more quote from an insurance company...I haven't heard back for several days. I definitely do NOT recommend the Chandler branch!!

Patti McNutt

5/5

Laci was very helpful and quickly found us a great policy for the home we just purchased.
In a very difficult insurance market. we were thrilled with her professional service and attention to detail! We highly recommend working with Laci Franks.

Andrea Porter

5/5

I recommend Laci and the team at Service First Insurance for all Insurance needs. She has saved me, friends and family over thousands of dollars each year. Whenever I have a question or need, Laci is always available and goes above and beyond. There's a reason she won best customer service and sales for the town of Payson. She is extremely professional and friendly and knows her stuff.

Elizabeth Weinbrenner

1/5

This insurance company has to be the worst insurance company in Payson, Arizona. I purchased a homeowners policy for my mobile home in November of 2020, I paid the premium for the year but I never received a copy of the policy. I contacted Lacy at the office and she told me that she had mailed a copy to me, which I never received. Finally after 3 attempts three phone calls and several emails I finally received the declaration page from the office. Which was not even for my mobile home, it was for a different mobile home, a different year, a different make and model and an entirely different size. So when the snow storm hit in Payson at the end of January, I had substantial damage to my awning and water damage from the melting snow. But when I called to file my claim the adjuster said it wasn't covered because my policy wasn't accurate. During the year I'd contacted Lacey three different times to correct the policy and she never did. The only time that I was contacted by this insurance company was when they wanted me to renew my policy for $100 more per year and for the same mobile home that I didn't own. If you need homeowners insurance in Payson please don't go to Service First Insurance they are inadequate and don't know what they're doing.

lorrel spencer

1/5

Very unprofessional went there for homeowners insurance, we were just given the run around then we were turned down she did try to try a different option but by this time we had gone somewhere else and had no problems whatsoever! When she did finally call back we told her we went somewhere else, she asked where we went but we said we wouldn’t share that info she got a bit snooty and hung up ?definitely won’t be going there for any future insurance needs but I don’t think she wants to help us anyway ?

Troy LaCroix

5/5

I have been working with Laci for many years... She always tries to look for the best deal for me and notifies me of any upcoming changes... Thank you for your service

Waylon

5/5

Lacy help me save nearly $300 a month on my diesel truck’s insurance dollars in about 5 minutes. no bs

Big O Tires

5/5

Lacy is the absolute best. Customer service like I've never had with an insurance agent before. I send everyone here.