SERVPRO of Big Bear/Lake Arrowhead/NE Rancho Cucamonga | MERGED - Big Bear, California

Servpro of Big Bear/Lake Arrowhead/NE Rancho Cucamonga is a reliable and professional restoration service company located at 423 W Country Club Blvd, Big Bear, CA 92314. They offer a wide range of services, including water damage restoration, air duct cleaning, building restoration, carpet cleaning, fire damage restoration, and waste management.

One of the standout features of this company is their onsite services, which means they can come to you and provide assistance right away. This is especially important in emergency situations, such as water or fire damage, where time is of the essence.

With 15 reviews on Google My Business, Servpro of Big Bear/Lake Arrowhead/NE Rancho Cucamonga has an average rating of 4.3/5, indicating a high level of customer satisfaction. People have praised the company for their quick response, professionalism, and high-quality work.

If you're looking for a restoration service company that you can trust, Servpro of Big Bear/Lake Arrowhead/NE Rancho Cucamonga is an excellent choice. They have the experience, expertise, and equipment to handle any job, big or small. Plus, their onsite services and positive customer reviews speak to their commitment to providing excellent service.

You can learn more about the company and their services by visiting their website at servprobigbearlakearrowheadneranchocucamonga.com. Whether you need emergency restoration services or regular cleaning and maintenance, Servpro of Big Bear/Lake Arrowhead/NE Rancho Cucamonga is here to help.

Don't wait until it's too late – contact Servpro of Big Bear/Lake Arrowhead/NE Rancho Cucamonga today to learn more about their services and how they can help you keep your home or business in top condition. You can reach them by phone at 9098780302 or through their website.

Reviews of SERVPRO of Big Bear/Lake Arrowhead/NE Rancho Cucamonga | MERGED

Nancy Lamprose

5/5

We had flooding from the storms this week and after being essentially blown off by other water removal companies, including being told to "google how to remove ground level water infiltration", and that there were no resources available unless it was a burst pipe ( I suspect because that covered by homeowners insurance and flooding is not). Anyway, I called Servpro and Jeff actually answered, and then gave me detailed advice on what steps to take and how to mitigate damage. He told me to call back any time during the weekend, it was Saturday, with questions . He showed up the next day to look at what we had done and give more advice . Working with Jeff feels like working with a member of your own family who is extremely knowledgeable and generous! I am so grateful! He will always be my first call in a disaster!

John Kott

1/5

Based on personal experience I would NOT use this company! Servpro was contracted to clean up an area of less than 300 square feet in a home my father owned ( who had recently passed away). They ripped out an entire bathroom along with bedroom walls that could have been cleaned up with a bleach solution. They then billed the insurance company for over $38,000! State Farm attempted to explain what reasonable & customary fees were for the work they did however Servpro refuses to accept the insurance company's payment and are holding our property hostage with a mechanics lien. This should be an issue between the insurance company & Servpro not the homeowner.

Nancy Brysnt

3/5

I have used Dart to clean the slate tile and grout in my kitchen for many years. The service is expensive but they always do a great job. This year Dart became Servpro and the service remained the same high quality. However, I also had them clean my carpets in preparation to put my house on the market. Afterwards the realtor complained that they were not clean. I thought that the carpet was old and the stains just wouldn’t come out. However when I had them cleaned using the cleaners my realtor recommended they looked like new. So I recommend Servpro for tile cleaning but not for carpet cleaning - thus the three stars

Andi Laing

5/5

A pipe burst inside my kitchen wall ,flooded my cabinetry, giant first time home owners nightmare! It was seriously catastrophic, black mold and all . I instantly called my home owners insurance that was less than helpful, they sent a plumber out the following buisness day and he told me that he wasent doing any repairs until I had a restoration company come out and repair the secondary damage, he reccomended a buisness call “quick dry”, I called quick dry - they said they would come to my house between 11-3pm , they showed up at 9pm at night and asked I pay up front for repairs , told me it would be thousands of dollars with out even really looking at what was damaged ( it was dark outside, and the outside of my house was also leaking water). I then Did some research online and found Dart restoration ,Servpro , I figured I’d leave a voice mail and they would follow up with me because it was 10:30pm , nope ! the owner, Dart, answered and put my mind at ease that everything was going to be okay , he drove out to my residence in menifee from big bear that night and got to work getting everything repaired and ensured I had a safe living environment for my family. Dart made me feel like family , He made it his priority to get everything encapsulated/ contained immediately so my children had clean air ,I know this is something you never want to happen to your home , that being said Servpro was a huge blessing. It seemed like every company was trying to take advantage of me and with Servpro that was never the case. My home warranty company “old republic” was supposed to come back to my residence to fix the pipe , they were being rude to me and trying to get out of approving coverage, like I stated before , I have children and was left with no other choice than to make bottles with bath water and do dishes in my bathtub, When Dart followed up with me about the plumbing issue , he immediately offered to send a tech out to fix my pipe and put in a temporary sink for me while we wait to get the new cabinets and countertops . If I could give this buisness 20 stars I would , I highly recommend Servpro, forever grateful for their quick and professional service

Jennifer Young

5/5

SERVPRO of Big Bear is an amazing company! Their friendly employees are professional and knowledgeable. You can tell they have years of experience. My water damage was handle quickly and professionally from beginning to the end. I highly recommend this company.

Choose the Right

5/5

EXCELLENT CUSTOMER CARE! I normally don’t post reviews however Production Crew Chief, Michael Gaffney and his crew with Serve Pro deserve the praise. Not only were they quick to respond , they were also beyond professional,. Michael walked us through the process and explained in detail what the procedures would be to clean up massive water damage. Within 3 days, process was completed. HIGHLY RECOMMEND

JMan G

5/5

My dog had the runs the on the rug in the place I was staying. Called these guys on Friday night and they had someone there Saturday at 9AM. Totally professional and did an awesome job! I can't recommend these guys enough.

Michael Gaffney

5/5

They came to my house when I had a pipe break very professional and experienced workers highly recommend