Southwest Electric Cooperative, Inc. - Bolivar, Missouri

Southwest Electric Cooperative, Inc.: A Reliable Power Provider

Located at 1023 S Springfield Ave, Bolivar, MO 65613, United States, Southwest Electric Cooperative, Inc. is an electric utility company that has been serving its community with dedication and efficiency. With a phone number of 8002620326 and a website at swec.org, the cooperative is easily accessible to its customers.

Specialties and Services

Specializing in electric utility services, Southwest Electric Cooperative, Inc. offers a range of services to ensure that its customers have a reliable power supply. The cooperative is known for its prompt response to outages and its commitment to maintaining the electrical infrastructure in its service area.

One of the standout features of the cooperative is its user-friendly phone app, which allows customers to report outages, view their usage, and manage their accounts conveniently. This technology-driven approach to customer service has been well-received by customers, with many praising the cooperative's responsiveness and efficiency.

Accessibility and Convenience

Southwest Electric Cooperative, Inc. is committed to making its services accessible to all customers. The cooperative's facilities are wheelchair-accessible, with a designated car park and an accessible entrance. This attention to detail ensures that the cooperative can serve its entire community effectively.

Customer Reviews and Satisfaction

With an average rating of 4.3 out of 5 stars from 20 reviews on Google My Business, Southwest Electric Cooperative, Inc. has a strong reputation for excellent customer service. Many customers have praised the cooperative's reliability, responsiveness, and reasonable prices. Some notable reviews include:

• I think these people are amazing. I have only been out a few times and that was for a short time in a terrible storm. I called about a concern on an electrical pole and they were out within a few hours. Love their phone app. Great service
• Never in my wildest dreams did I see myself liking a utility company. I’ve used them for 3 years now and found them reliable, reasonable and responsive when I call. Outages have been few and recovery time short. Highly recommended.

These reviews highlight the cooperative's exceptional service, demonstrating its commitment to meeting the needs of its customers.

Why Choose Southwest Electric Cooperative, Inc.

When it comes to choosing an electric utility provider, Southwest Electric Cooperative, Inc. stands out for several reasons. Its combination of reliable service, accessibility, and customer focus makes it an excellent choice for those seeking a trustworthy power provider. The cooperative's use of technology, such as its user-friendly phone app, also sets it apart and ensures that it meets the needs of modern customers.

In conclusion, Southwest Electric Cooperative, Inc. is a reliable and customer-focused electric utility company that serves its community with dedication and efficiency. With a strong reputation for excellent service and a commitment to accessibility, the cooperative is an ideal choice for those seeking a trustworthy power provider.

👍 Reviews of Southwest Electric Cooperative, Inc.

K J.

5/5

I think these people are amazing. I have only been out a few times and that was for a short time in a terrible storm. I called about a concern on an electrical pole and they were out within a few hours. Love their phone app. Great service!!!

Fred C.

5/5

Never in my wildest dreams did I see myself liking a utility company. I’ve used them for 3 years now and found them reliable, reasonable and responsive when I call. Outages have been few and recovery time short. Highly recommended.

Raelyn

5/5

Mark simmons and Jarrett Jinkens came out and fixed our electricity for us! I just wanted to say thank you for coming out and getting it taken care of very quick and professional at what they do! Thank you for serving our community! Thank you Southwest Electric for sending them out!

Am E. S.

1/5

5 power outages in the past two weeks due to work with NO notification. Called the reps. They said they reached out to some but not all... they always remember to reach out when a bill is due. An apology is not enough for bad business practices PERIOD. These aren’t 5-10 minute outages. These are 2 to 6 hour outages. With NO notification to “select” few. Being courteous on the phone after the fact is not what I pay you for. Natural disasters are UNDERSTANDABLE for no notification obviously. Scheduled work that everyone I spoke to didn’t know about especially the one on DEC 23 when some of us were cooking for the holidays and got surprised with a 5 hour power outage are UNACCEPTABLE. If you try to pull the line we are trying to accommodate your electrical needs with state of the art and up to code equipment like you are doing us a favor save it, because we are MOST CERTAINLY paying for it and it’s the law. You should be REQUIRED to notify EVERY SINGLE customer and not just pick and choose at random and hope the word spreads.

kortney P.

5/5

AMAZING SERVICE we are so grateful for the young men that got our power on this weekend twice. The wouldn't even accept a tip and they deserved it!! Can't thank you enough ☺️

Shane R.

5/5

Today in had another great exspirance at there office. I have several rental properties and was dealing with an issue today. Larry and another lady at the office went out and beyond there duties to make sure that I was helped and the problem was resolved Belle I left. I wish all my propties had power supplies by this company .

Scott W.

1/5

Not a fan. Our rates seem to triple the instant there is the slightest demand. They stopped sending me account updates and shut off our power over 93 cents. If there is another option for your, home take it.

Amy M.

1/5

Terrible. We had a rental, sold the property, it was tenant occupied. Buyer never notified them, so now I am fighting collection for a bill acquired on a property we don't own. Spoke to Craig huff on the phone months ago, he knows who the buyer was. Called the collection agency, they got rude when they couldn't tell me how to resolve the issue and hung up on me. Use caution when dealing with this company.