True View Commercial - Addison, Texas

Jaeger B.

Obtaining a private adjuster to handle your claim is urgent and I advise you consider it mandatory. The insurance company and their 3rd party vendors are designed and organized to extract as much money from your claim as possible. It’s disgusting , I’ve had the displeasure of bearing witness firsthand. Thankfully we were advised of this in advance. DO NOT sign any agreements with your insurance without speaking with a PA first.

David was awesome , he got us the maximum amount the insurance allowed and then some. He was even successful at securing an interest payment on our claim settlement because the insurance company check was overdue. 5 stars , look no further.

Nancy M.

When our house caught on fire, we didn’t know what to do. Our insurance expected us to take pictures of our home inventory and do all the work ourselves. We felt overwhelmed. We decided to hire True View Commercial and David Hamil did a great job. They helped us and dealt with the insurance.

cici O.

So I have a big testimony to share lol.

I had a terrible experience in the beginning when I was assigned an adjuster who was terrible with communication and never wanted to follow up with me and provide updates. I felt my case was not being handled properly by her. I tried my best to communicate with her and plead with this public adjuster to help me and keep me informed on all updates at least once a week. She refused to maintain contact with me. Updates on my case were lacking. Payment from insurance were not being made. Sometimes she would argue with me and hang up on me.. or just plain ignore my calls or block me. I have never been mistreated that way before and I was so upset I had no other choice but to come online and do a review to warn others.

The update - Mr Ryan (the president) quickly contacted me once he saw the review and informed me that from now on the communication would be better and he would personally get involved and make sure the adjuster updates me weekly. Not only has he kept his word but he has done more than promised. He eventually ended up taking the lead on my case and now My house work is almost done. All checks owed have been paid to us. Insurance has paid for evening he has requested. He build a good working relationship with the insurance adjuster and has been able to get our estimates approved in a timely manner. He is awesome and so respectful. He treats me kind and talks to me as a human being and not talking down to me.

I appreciate him and I definitely recommend their company. Anyone who is looking for a public adjuster to fight for them, Me Ryan is the best example you can have. I am sure the rest of the team will be like that too and if not he will step in and make sure they are held accountable. You are in good hands and they will fight for you just like he has fought for me. I believe if he was handling my case from
day one I would have been back in my home by now. It’s unfortunate it took this long to get excellent help but I’m
glad he stepped in. He is definitely going to make sure his team is the same so don’t be scared to reach out to them for help. He works great with insurance and the contractors!

Thank you Mr Ryan and I truly appreciate you and your company for helping me. You are truly a blessing and a life saver! I am truly grateful.

sam D.

Exceptional Service in a Time of Crisis

After experiencing a devastating fire at my home, I was faced with the daunting task of navigating insurance claims. Amidst the chaos, Ryan and his company, True View Commercial, stood out as a beacon of trust and professionalism.

From the moment I engaged their services, I felt reassured. Their team of knowledgeable and empathetic loss adjusters took charge, guiding me through the intricate process.

Here’s why I highly recommend them:

1. Expertise and Diligence: True View Commercial demonstrated an unwavering commitment to my case. Their thorough assessment of the damage was meticulous, ensuring no detail was overlooked. They swiftly compiled the necessary documentation, leaving no room for ambiguity.

2. Transparent Communication: Trust is paramount during challenging times. True View Commercial excelled in this aspect. They communicated openly, explaining each step of the claims process. Their transparency fostered confidence, allowing me to focus on rebuilding my life.

3. Advocacy for Fair Compensation: When negotiating with the insurance company, True View Commercial fought tirelessly on my behalf. Their knowledge of policy intricacies and industry standards ensured I received a fair settlement. In fact, they secured the max policy limits, a testament to their dedication.

4. Compassion: Dealing with a fire loss is emotionally draining. True View Commercial understood this. Their compassionate approach eased my burden. They treated me not just as a client, but as an individual facing adversity. I now consider Ryan as a friend not just a company that helped me in a time of need.

In summary, True View Commercial combines professionalism, integrity, and results. If you find yourself in need of a loss adjuster after a fire, look no further. They turned a distressing situation into a journey of recovery.

Thank you, True View Commercial, for your exceptional service!

Tim K.

If you have had fire or water damage in a commercial or residential property and are having trouble with the insurance claim, you don’t need to search any further. True View Commercial, Ryan and Chris, are truly the best of the best in the business. Using the EXACT same tools the insurance companies use to settle claims, Exactimate and Matterport, they are more than prepared to settle your claim to achieve exactly what you deserve. Their followup, professionalism and documentation are second to none with both the claimant and the insurance provider.
Their true strength is their knowledge from having worked on both sides of the claim process in high value claims. I would have been lost if not for True View. Thanks guys, I truly appreciate all the time and effort.

Evan

David gave me a tremendous amount of help totally free of charge. He provided a detailed understanding of the process and what to look out for. This helped in discussions with contractors and adjustors. Would definitely recommend him to anyone.

Michael C.

I can’t say enough about my experience with True View. David Hamil reached out to me before my insurance got back to me and completely set my mind at ease. When your life turns upside down after a house fire you feel so overwhelmed and worried the worst is yet to come.

Every step of the process was communicated and the entire team made a point to make sure I understood the expectations of all the folks involved. I’m 2 weeks away from moving back into my home and I can’t imagine having had to do it myself. Thanks to David and Chris Rakowitz are hero’s. PERIOD

Hadi B.

One of the best, if not THE BEST public adjusters in the industry. You do little, they do everything. Chris is thorough, knowledgeable, extremely informative and very professional. I will not hesitate to use them again for all future insurance claims. Do yourself a favor and let him take over your claim. Thank me later.