Valley West Insurance Services - Santa Rosa, California

Valley West Insurance Services is a highly regarded insurance agency and registration office located at Address: 1630 Sebastopol Rd #102, Santa Rosa, CA 95407, United States. This business can be reached at Phone: 7075759378. To learn more about their services, you can visit their website at Website: valleywestinsuranceservices.com.

This company identifies as Latino-owned and offers a wide range of insurance products to meet the needs of its diverse clientele. It is highly recommended for those seeking reliable and comprehensive insurance coverage.

Valley West Insurance Services takes pride in providing excellent customer service and offers several convenient options for their clients. The company offers online appointments for those who prefer to schedule their visits in advance, as well as on-site services for those who prefer to visit the office in person. Additionally, the office is wheelchair-accessible, with a wheelchair-accessible car park and entrance, and also features gender-neutral toilets.

According to 201 reviews on Google My Business, Valley West Insurance Services has an impressive average opinion of 4.9/5. This is a testament to the company's commitment to providing top-quality insurance products and exceptional customer service.

Reviews of Valley West Insurance Services

Crush

1/5

Alright and cheap but I remember I went in to cancel an insurance on my totaled truck and she told me that yeah if I only do this payment and not the rest then my insurance is canceled and I believed her 3 months later I find out that my insurance is still active and that I still owed a payment of 82.97. So when ever you want to cancel don’t rely on this office to cancel it for you. Just call the actual insurance. Also the help here is a headache when you get into an accident. Luckily my first accident the other insurance party gave me money not Kemper. I recently switched to AAA and it’s way better. Someone rear ended me and AAA immediately investigated made the persons insurance who hit me fix my truck and AAA gave me the same amount to fix my truck in a check. So free fix and free money. Go to AAA or state farm if you don’t want to deal with a headache when ever you get into a accident

Melinda Arredondo

5/5

We have been using valley west for years now. They are amazing!! Ernie goes above an beyond for his clients and will get you the best quote. The entire staff at Valley west is always helpful, knowledgeable, and professional. They will help you with all your insurance needs. I cannot recommend them enough.

Sergio Munoz

5/5

My experience in Valley West Insurance was marvelous so easy and fast, and their staff are amazing! Briseida their new employee is so nice and warming! Makes my experience ooh so much better makes me feel less worry knowing i can count on her to explain to me any question or concerned i may have.

Abby Velasquez

5/5

One of the best experiences I have had dealing with insurance company has bin with valley west. The staff is kind and helpful. Brie answered all my questions and anything I didn't understand she took the time to explain in detail. I would recommend valley west insurance to any one looking for a hassle free and a peace of mind when pick a insurance company.

sage james

5/5

So so helpful! Bernadine helped me get all insured and it was the fastest and easiest process ever! Thank you so much. She was so sweet and made me feel very comfortable and cared for! Thank you again!

Jesus Valenciam

5/5

Valley west made insuring my car super easy. Every time i come in to make a payment or have any questions Brie is always smiling and welcoming. I have recommend valley west to all my friends, it's fast, easy and great customer service.

Luz la rebelde Ortiz

5/5

I've had insurance here since 2013 and was helped by Tania Guardado she is great as well with the other staff! When I bought my new vehicle it was easy to come in and do changes to my policy. And prices are very reasonable. Very satisfied with service.

Olga Mason

5/5

I just purchased a new car and Tania Guardado was very helpful in registering it under my name and ensuring it all on the same day in the same place! You have no idea how much time you saved me and you made everything seem so easy! Thanks a million ! I work in the customer service industry too and you went above and beyond!