Angel I.
5/5
Ever felt like you’re paying way too much for insurance without knowing why? That was me before I found this company here in Colorado Springs. I’d been with my old insurance provider for years, and honestly, I just assumed high premiums were standard, especially with all the winter storms and mountain driving we have in Colorado. But after talking to a friend who switched, I decided to give this company a call – and it turned out to be one of the best financial decisions I’ve made in a long time.
The first thing that stood out was how personal and attentive my agent was. He took time to understand my driving habits, from my daily commute on I-25 to the weekend trips I often take up to Pikes Peak or Garden of the Gods. He even asked if I did any long-distance driving around the Front Range and adjusted my coverage to make sure I was protected without paying for unnecessary extras. The savings were instant and much better than what I had been paying with my previous provider.
A few months later, I had a minor accident on a snowy morning near downtown Colorado Springs. I was worried about filing a claim because I’d never gone through the process before, but their customer service made it so easy. I called them up, and they walked me through everything step-by-step, making sure I understood what to expect. The repair shop they recommended did a great job, and their follow-up calls to check on my experience made me feel valued as a customer.
One extra perk is the roadside assistance they offer, which I’ve already used once when I got a flat tire on a mountain drive. They arrived quickly and had me back on the road in no time, which gave me huge peace of mind.
For anyone in Colorado Springs who’s looking for affordable, reliable, and genuinely caring insurance, this company is a gem. They understand the unique driving conditions we face here and offer top-notch service without breaking the bank. I’ve already recommended them to a few friends, and I’m confident I’ll be with them for years to come.
