Wendy Burpee - State Farm Insurance Agent - Madison, Alabama

Tabitha Burt

Wendy & her team are top notch! I called her out of the blue when we moved here, and she made the process of getting AL insurance so easy. They take you seriously, really listen to what you want and need, and answer the phone every time! Very happy with the whole crew!

Alex Williams

I would like to take a moment to give praise and recognition to the Wendy Burpee State Farm office in Madison Alabama. Wow, the service I received from that office was amazing. A young lady named Madalynn was extremely helpful to my mother in law. She went up and beyond finding the exact recommendations and coverage to help her and feel protected. Sometimes instead of going online to talk about negative experiences, I wanted to take the time to recognize the excellent customer service and going above and beyond what was needed to give her the customer satisfaction that was needed. 5 stars and HIGHLY RECOMMENDED!!!

Brittany Brown

Update time! I've been with Wendy Burpee for I think two years now? Maybe more! Everyone at this branch is a DREAM. They are SO sweet, so willing to go out of their way to save me a dollar on my plan, that I can't imagine switching for life.

As I learned recently, State Farm is a mutual company (no shareholders), which is a different type of insurance than many other companies, and it absolutely shows in the pricing and the customer experience. It's like the credit union version of insurance (I think! I'm still new to the concept). I know not everyone will get the lower price, but if you haven't tried, seriously give these ladies a call.

OLD review: I'll be honest - I haven't met the agent, and I haven't spoken to anyone in the office at length. But to me, this simply speaks of the efficiency this office is working at. If I have an issue, boom, done by the front desk. Taken care of. Five minutes or less. Need to make an extra payment? Need to change your plan? Need anything? Sure, her team gets it done. They seem pretty courteous in the blips of chats we've had, so I assume they must be pretty solid. Best insurance I've had so far.

DeLisa Locke

Wendy and her team are wonderful to work with! I had a situation with my mom's home that they were extremely helpful and went the extra mile to get her home covered. I highly recommend her office!

Judy Rochelle

Wendy and her team are great to work with and they will get the job done! Very efficient and professional. They treat their customers like family. I would highly recommend them for all your insurance needs!!!

Michael Parker

I have renters and two auto policies here and couldn’t be happier. Thank you!

Jane Hargrove

I would definitely not recommend State Farm! I pay my premium every year and they want to deny my claim.The adjuster that came to my house was absolutely RUDE !!!!! They do not care about their customers. An insurance company are suppose to help there clients, but they could care less. When we signed our policy nothing was ever discussed about if you have a claim and what was covered. Now this company has left me and my family without hope to repair my house. I have a medical burden on me, physically and financially.They have left my family no hope of repairing our damages.Its really SAD that there are people in this world like this. It's a total shame!!!!!!!

Justin Rhee

They were always polite and professional. Even after I moved to another state, they did not hesitate to help me out with follow up questions and support. I strongly recommend this agency to do business with.