Young America Insurance - Gardendale, Alabama

Young America Insurance is an auto insurance agency and insurance company that prides itself on being a Latino-owned business, located at 439 Fieldstown Rd Ste 133, Gardendale, AL 35071, United States. The company can be reached by phone at 2058590050.

One of the unique features of Young America Insurance is that it offers on-site services and allows for online appointments. The location is wheelchair-accessible, with an accessible car park, entrance, seating, and toilet. Additionally, the company provides gender-neutral toilets, making it an inclusive and safe space for all.

Young America Insurance is known for being LGBTQ+ friendly and a transgender safe space. With 14 reviews on Google My Business, the company has an average rating of 2.6/5. While some customers have had positive experiences with the company, others have reported issues with customer service and claims processing.

When considering Young America Insurance, it's important to keep in mind the company's specialties and offerings. As an auto insurance agency and insurance company, they may be able to provide competitive rates and coverage options for individuals seeking insurance. Additionally, their on-site services and online appointment options make it convenient for customers to discuss their insurance needs.

However, potential customers should also be aware of the mixed reviews the company has received. While some customers have had positive experiences, others have reported issues with customer service and claims processing. It may be beneficial to reach out to the company directly and ask any questions or concerns before making a decision.

Reviews of Young America Insurance

Celecia Cooper

1/5

Y'all have a ignorant woman working there and y'all need to fire her now.She lied saying I couldn't pay my insurance with someone else card even though they was right there. I have done it plenty of times

Jason Brown

1/5

This insurance company are theives u can't cancel u insurance without a 50 cancelation fee and u have to go sit in the office for 30 minutes to wait for a manger to cancel u policy do not use young American they nothing but theirs looking for a pay day

Teresa Mahaffey

1/5

This company has gotten very rude to deal with even when just trying to make a payment and obviously they're not dependable. Gardendale location was closed when I went to make a payment. I was told very rudely that I can drive to Bessemer. But it was normal business hours when I went.

Janica Dudley

1/5

This company is HORRIBLE!! I was the claimant in an automobile accident involving a Young America insured. It wasn’t my fault, & I didn’t ask to be rear-ended. I went to the doctor, & I was compensated swiftly for it. The pay wasn’t great, but the customer service & all of my other dealings with them throughout the repair process was BAD! I emailed, called, & left messages for my claims adjuster several time over several weeks & he never called me back. They sent me a check for way less than the cost of the repairs, & I had the worst experience obtaining a rental vehicle. I was going to recommend this company to my son when I initially heard of them, but I refuse to do this after my experience. I DO NOT RECOMMEND THIS COMPANY TO ANYONE!

Meka Benson

1/5

I called and the girl Nicole had the worst attitude ever all I was trying to do was get a insurance quote and she got smart I will never used this company and they need to teach there employees how to talk to people

Patricia

1/5

They only open when they feel like it. They don't respect their hours.

Dani Salter

1/5

Don't even bother unless you want to be over charged

Tara Littlepage

5/5

They are amazing, friendly, and I would highly recommend them.